It’s was very clean and everybody was friendly

Nothing at all I enjoyed everything I’m just mad I didn’t get a chance to enjoy the breakfast or the pool

We did not have the breakfast.

Everything

Nothing

Very friendly staff, very clean room, spacious, quiet, great location near different restaurants.

Nothing. I generally loved the hotel and the staff. Love a clean hotel that smells amazing.

Pretty much everything. The staff were very nice and helpful. The hotel and rooms were very clean and pretty. The breakfast was really good.

The beds were not very comfortable which was surprising. The hotel seemed new and everything else was very good.

Great staff. Location was central to my work plans.

I would’ve liked at least one sheet change for a 3 night stay.

I reserved the room from booking.com and received several emails saying that they were looking forward to our stay. when we called for the shuttle, we found out there was none, at 11:00pm. We were under the impression that they had shuttle 24/7. We had to hire a taxi, and when we arrived, Hampton did not have our reservation, even though I showed her our confirmation numbers from both booking.com and hampton inn. Long and short--we were stranded without a room at midnight in Chicago. This was the single worst travel experience we have ever had and we'll never use booking.com or hampton inn again.

see above

The comfort of the rooms was awesome. The rooms were clean and affordable. The comfort of booking on line.

We drove from Arkansas to attend my Father-In-Love Funeral. We ran into a blizzard and ran 3 or 4 hours later than anticipated and only had the room for 1 hour because we had to be at the Homegoing Service at 10 am. I attached a note stating that we would be running late and also that we would pay on the property, Once we arrived, they had already taken the money from our card. We had two rooms and I am so glad that we did not book the other 2 rooms in advance. Also, after traveling for over 600 miles we could not even shower because there were no washcloths. Although the young lady was apologetic, we never received washcloths as needed. And there was no breakfast as stated.