Unfortunately everything was fabulous except how hard the bed was. We checked out early due to not being able to sleep comfortably. Front desk was amicable and stated they’ve had this issue before. Please fix it! We love RT but can’t handle the uncomfortable beds!

Hard beds

The room and tub were nice. Nice view as well.

The bed was hard.

Great location and everyone was friendly. Very clean.

The beds were extremely hard and no heat or air in the first room. The pool heater was out and it was advertised as a heated indoor pool.

The location was great, discovered a nice little breakfast /brunch spot within walking distance called the old mill pottery house. There were also a lot of different things within walking distance that we discovered and The old mill district has a lot to offer in that area. Breakfast wasn't served on the property, but they do give you a voucher for the pancake house across the street. Its only for pancakes and a drink but you can upgrade to the full buffet for $5 per person.

They have one elevator , luckily they weren't to busy so it wasn't to bad.

Room was clean with nice comfortable beds. The TV played clear. The wifi has a great signal. And the free pancake voucher was a plus at the restaurant. With the option to pay $5 to get the buffet. Savings me around $13 or more on each person. And you receive a breakfast voucher each night you stay. We enjoyed the facilities, the location and the crew that runs the place. Will stay again in the near future.

I would have liked the room to be more spacious. But not a big issue. Rather had private balconies instead of shared. But again not the worst thing.

Everything ♡

Would've like the balacony more if they were private but other than that, there was nothing I didn't like. :)

The lady that checked us in went out of her way to get extra pillows, they were on a different floor. Everything was clean maintained.

It was 8:00am and the people beside us left and all you could hear was the cleaning crew and it was loud. The place was great to stay, but maybe wait to start cleaning until after checkout.

Extra bedroom

Location was great. Was advertised as a 2 bedroom 2 bath but was actually more of a split hotel room with bathroom in between two bed areas.

The listing was misleading. Thought we were getting a 2 bedroom 2 bath but only one bathroom and not exactly a 2 bedroom.

The size of the rooms is what drew us to this place. We love that there was a door that separated us from the our other family members

It was a little outdated

The Breakfast was great. The location was perfect. We loved the spacious two room suite with the fireplace and balcony.

The noise in the early hours was the only part of our stay that was annoying. The garbage trucks dumping the dumpsters around 3:30 to 4:30 am every morning at the businesses near by was extremely loud.

Location, cleanliness, excellent staff

Loved the view from the 5th floor. It was quit and the fireplace was so warm those 4 degree nights.

Can’t think of anything

Beautiful room, beautiful view, fireplaces in the room, quiet location

There was nothing I didn’t like, absolutely beautiful

We love the location and location the rooms.

The beds was a little hard but not unbearable

Homeless guy outside running at cars in the parking lot. Reported to front desk.

We stay at Riverside Towers almost Everytime we got to pigeon forge. Can count on the service, the cleanliness and efficiency of the property and staff. Highly recommend to everyone.

How clean it was how it was close to the island the room had alot of space the staffs was sweet and was very helpful

How the room smelled like weed . The bed wasn’t comfortable at all

Room wasn’t cleaned the first 4 days

Beds were a little hard

Location and 2 separate rooms

An additional door is needed to offer privacy to the room on the other side of the sink and bathroom area.

Location, balcony, cleanliness

The doors were loud when they are opened and shut.

Very clean. Great location.

Pillows are very hard and uncomfortable.

Breakfast at Reagans was good. Our room was good except for the hall noise from elevator

A room further away from elevator

Excellent location. Staff was extremely friendly and helpful. Really liked there decorations for fall. Also the homey feel with sofas in different places to sit. In the summer the deck at the 3rd floor would have been great to sit and watch the traffic. Also liked the 2 bedrooms and table to sit at.

Wish the breakfast was there. But that wouldn’t stop me from staying there or recommending the hotel.

Location and clean

Bed pillows sucked! Don’t get a room on the first level. Lobby noise is pretty loud!

Love the balcony & fireplace Like the floors The staff are all very nice, especially the housekeepers

Pillows

I didn't know they had breakfast. I liked that you could take the elevator to the ground floor and walk out onto the River.

I didn't like that the handicap parking was so far from the front door.

Room was good

No in house breakfast

Location & staff

The location is wonderful.

Nothing