Didn’t eat

Didn’t eat

Nice room a little small but nice old building and clean , nice shower

Ice machines did not work because the ice buckets are black and sensor won’t pick it up, tried my orange cup and they worked but should not be up to me to figure it out, got up in morning took a shower no shower gel in shower, toilet seat was moving around felt really cheap.

I stay here all the time for golf tournaments, and leisure with my fiancé! And it’s always the best! I love going down to the bar and having a couple drinks!

The first day of arrival, the lady was rude, and made me pay twice for my checking which screwed me and my company, but the manager handled it with ease.

They Denied our stay that was booked two weeks ago and we have been trying to get a refunds from the past two weeks and we haven't gotten our money back yet. We spent around $1150 through booking.com

Modern and clean while being close to the arena.

The water was lukewarm at best and the beds were too firm.

Nice area

parking arrangement.

location

staff

The location of this property is Downtown which was nice because it was decorated festive and close to many restaurants. They have a restaurant and a bar which I would have liked to use but they only had small and shareable plates that were overpriced in my opinion for such a small menu so we ended up going elsewhere. Our room was nice and chic and the bed was extremely comfortable. I thought the water bar and microwave station at the end of the hall was neat. I also enjoyed the brand of bath products. The staff was very nice, but didn’t say how to get to our room or any additional information about food or checkout time, that I usually receive when checking into hotels.

My main issue is the room didn’t seem that clean. There was a tea maker in the room but it was filthy and I didn’t want to use it. Not sure the last time it was used but it was a turn off. Also, the main shower head didn’t work which was disappointing. Also, there was a very slippery film on the shower floor. I slipped a little walking in so I ended up throwing hand towels on the ground so I wouldn’t slip and warned my young son to stay on the towels also. That could have been a dangerous situation for someone less agile. Also, it was very noisy BUT this didn’t bother me that much. I saw large parties of ladies from maybe a bachelorette party and lots of people who have obviously been drinking and having a good time. I heard really loud banging at 3 am from the hall but again this didn’t bother as much as it might someone else.