Holiday Inn Express & Suites Smyrna, an IHG Hotel
About this hotel
Hotel in Smyrna with free breakfast and fitness center An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Holiday Inn Express & Suites Smyrna, an IHG Hotel offers 95 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Smyrna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Gym / Fitness Center
Map of La Vergne, TN
Hotel in La Vergne, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.3/5.0
Excellent(640 Reviews)
3.0
Chose this hotel because my daughter wanted to swim but the pool and the hot tub were both very cloudy and dirty looking to the point where I did not feel comfortable letting her swim. The employee at the desk was friendly and helpful. Our room was dirty as well, there were ‘hairs’ stuck to the shower walls and signs of mold on the shower ceiling. There was only one small garbage can in the bathroom and no garbage can in the main area. Overall it wasn’t terrible but definitely did not meet our expectations, especially for the price and the rating. The pool chemical balance needs to be attended better and the general cleanliness needs improvement.
5.0
Heather and Genesis were outstanding. Appreciate them for their help.
5.0
Perfect one night stay. The inside pool is the reason we chose this hotel. It was warm and my kids had a blast. Beds were comfy. We will stay again.
5.0
This was a clean place to stay for an important trip. The staff was friendly, and the service was great.
8.0
Good place to stay but need to change way they make beds. The comforter is short sheeted on beds and doesn't match sheet length. Obviously this to beneft housekeeping but is irritating when trying to sleep.
10.0
Excellent
2.0
Nice, clean room. Beds are as hard as the floor. Pool was cold & hot tub was out of order. Nice staff.
2.0
This hotel was right next to a busy interstate. Extremely noisy.We didnt get decent nights sleep at all. Its a clean place with a nice breakfast, but i wouldn't come back here even.if i was desperate!
8.0
Ok
4.0
The room was not ready upon arrival… check in is at 3:00pm arrived at 4:00pm. First room had mold in the tub, requested to change rooms and the second room had mold on the ceiling in the bathroom.
10.0
Great.
8.0
nice hotel. traffic noise disrupted our sleep. seems like it wasn't insulated very good.
8.0
Location and price were good. Bes wasnt very comfortable. Felt like some sorings had broken. Room 228
3.0
Really nice quiet and clean hotel
8.0
quiet and comfortable
10.0
Just a really nice piece and the staff really nice and helpful
10.0
Only complaint is HVAC didnt unit in room didnt work. Room climate was still in the range of acceptable though, so not a big deal in this instance.
5.0
Very clean, very nice,very easy to park.
3.0
The light upon entering the room was out. Hot water in bath sink was barely Lukewarm.
3.0
Property looks nice and staff was always friendly. I do have a complaint, we had a 3 night stay and we did not have our room cleaned, no beds were done, no fresh towels, just one day they took out our trash, one day! We asked for additional pillows and they have none available. We had to come to the front desk for fresh towels, no nice. Breakfast was ok, same all days we were there.
2.0
The nicotine smell was all over the place. Even on the pillows. The carpet dirty. Not a good experience.
2.0
The breakfast was not put out no gravy no hot water to make oatmeal,would nt recommend it
2.0
Hotel was nice... Beds were super soft and slept wonderfully... Checked in online... The receptionist didn't know how to check me in and wanted to check in other people behind me cause she didn't know how to do mine... Very unhappy with that
4.0
near highway
5.0
Nice hotel. Excellent service!
3.0
Very professional and nice front desk person check us in and made a good first impression
4.0
Wonderful breakfast, housekeeping staff were excellent, location close to shopping and restaurants. Pool and hot tub were warm. Hot tub timer not working properly, lasting 2 minutes at the most.
5.0
Stay was great and staff was exceptional. Trucks on interstate we’re loud but not a big deal.
4.0
The location was perfect for some business I had to do in the area. And, the Staff Hospitality was top notch.
The maintenance in my room was a bit lacking, not terrible though. Just some mildew in the caulking around the shower/tub and some previous water problems with the ceiling in the bathroom as well.
3.0
The check-in clerk was customer-service friendly and provided answers to questions professionally. One of the best hotel reps that have serviced me. Check out service was also outstanding. Her customer service is what made our stay a great stay.
3.0
Just stayed the night on the way to Chattanooga. Clean and breakfast was better than most. Cinnamon rolls were especially great! The hotel must've been overbooked because they called asking about our arrival time. (Which was around 11pm). We appreciated this rather than giving our room away. (Parking lot was FULL when we arrived.) My only complaint was the morning check out employee was rude when I asked for a receipt and she wouldn't give me one since I had booked through hotels.com. Night employees were very pleasant at check in.
2.0
View from outside was great. People inside were great. Breakfast options were incredible and very good. I didn't use the indoor pool or exercise room but from a quick walk by each was very impressed.
Just a little disappointed with the maintenance part. First noticed when I went to open the door to room. Literally had to give it a little shoulder to open and was very tight. I guess door was not set right or previously damaged a little. But was surprised when door did not easily open or close. Why does a door not easily open or close? The room is being cleaned daily, why didn't any of the cleaning staff notice or mention to maintenance to fix?
Then went in to turn on lights. About 25% of the lights in the room didn't work. One of the lights next to the bed didn't even have a bulb. Then when I went to take a shower the drain was broken and just laying in the tub. Soap dispenser by the bathroom sink was broken so had to go to the shower soap dispenser to get soap whenever washing hands.
Overall not bad and my concerns were minor but sometimes these minor (and easily fixable) issues become what is most remembered. If you just need a bed for the night is fine and accomplished my goal of having a clean room and bed for the night but these little minor issues really bug me because they all could likely be fixed in 15 or 20 minutes if anybody really cared to do so.
5.0
Went for medical reasons...Staff was amazing. Room was wheelchair accessible. Great experience. Will go again.
4.0
Good location
2.0
Lots of things not working : pool, warm water in sink, etc. Very shabby breakfast, had to nag front desk for a receipt
4.0
The location was nice, the hotel was clean but the staff are interesting. I called due to having a late arrival and they stated they would make note. But, I got a call later due to me having not yet areivong. Then, the breakfast is supposed to go till 9 a.m. yet the person working it shut down the pancake maker down 10 min before and closed the doors to the area 2 min till 9 a.m.
5.0
A
1.0
Our stay was very disappointing the blind in our room would not go up the young lady at the front desk did some minor adjustments to raise it but later that night when we returned to our room the blind would not come down so we spent the entire stay with the blind up and no privacy during the day or at night the shower curtains were torn off the grommets the toilet continually ran you had to Jiggle It for it to stop throughout the night and to top it all off my husband killed a roach in the bathroom while taking a shower all of this was related to the front desk but no one addressed the issues so needless to say we would not stay here again nor would we recommend to anyone else and we have still not yet received a phone call to date about these issues not so much as even moving our room totally disappointed would not return and I will upload pictures as well and I will try to upload the picture of the roach that my husband killed from his phone please take note that this hotel does not offer walk-in showers only a tub with a shower another disappointment we were told that they only have one unit which is handicap with a walk-in shower again very disappointing I felt like we were in the Stone Age no walking shower again would not return The only positive thing about this stay was one young lady that checked us in at the front desk upon arrival she was very pleasant and welcoming and very polite
3.0
Very comfortable and service was wonderful
3.0
Check in was quick, very nice lady at front desk. Staff was friendly with a smile. Room was clean.
FAQs
How much does this hotel cost compared to others in La Vergne?
The average price for a rental in La Vergne is $117 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Smyrna, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Smyrna, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Smyrna, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Smyrna, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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