The Palmer House Hilton

The Palmer House Hilton Hotel in Chicago

About this hotel

Nestled in Chicago, this charming hotel for $101 per night is a great choice for your next break. Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Chicago, IL

Nearby attractions

Museum of Science and Industry, Chicago

6.62 miles

The Palmer House Hilton

3.7

Good(947 Reviews)

Hotel in Chicago, IL

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPool, Pets allowed, Air conditioner and more

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Chicago, IL

Nearby attractions

Museum of Science and Industry, Chicago

6.62 miles

Reviews

3.7/5.0

Good(947 Reviews)

100% verified reviews

8.0

May 2024

Classic Hotel with perfect location,carrying the Hilton name without room service,understaffed and l

Excellent food;poor location.Without room service,second class hotel.

Needs room service.Many more staff for check in.Like Motel 6.

5.0

May 2024

Booking.com should say the price was for an unrenovated room. Room was not up to Hilton standards.

Beautiful lobby and great staff in restaurant.

We were asked at check in if we wanted to pay $35 extra per day for an upgraded room. We declined. The room they gave us was old and the rugs and upholstery smelled. No coffee pot, microwave, or refrigerator. Tub was dangerous to get in and out of. Wish we had taken pictures of peeling paint. Bait and Switch!!!!!

10.0

Apr 2024

La déco, charme grand hotel, l'emplacement à 2 pas de la willis tower et de millenial park. Attention Taille des lit

La déco, charme grand hotel, l'emplacement à 2 pas de la willis tower et de millenial park.

Attention Taille des lits en 140cm seulement+ Des taxes supplémentaires non précisées dans booking.

5.0

Apr 2024

Is it worth it? I'm not too sure.

Not a bad experience, but for anyone booking here for the first time, please read my review. Overall, the place was very nice, well kept. Had issues with checking in that were more than aggravating. Wasn't informed about the $25 food and beverage credit per day until check-out, which wasn't a huge deal, but it would've been nice to know. Also, when booking, i wasn't informed about the $100 per day security deposit, so that was relatively unexpected. My room didn't have a fridge, which was surprising given the price we paid to stay (booking did NOT say there would be one, so it wasn't misleading, just odd considering). Also, there was no coffee pot, but there was coffee on the main floor. The new pool was very nice. Most of the staff i dealt with was nice. There was just one that I had a lot of issues with, and I wish I could remember her name. The room was small but clean. The shower had nice pressure, and the bathroom was clean. Internet was good, high-speed. Parking pricing is $54/night. There are several places within a 2 block radius to park for cheaper/free. The first brownie recipe was pretty good. If you aren't looking for all the extras associated with this hotel, then I would recommend staying somewhere else. If you are looking for all the extra entertainment and amenities, then this is a great place to stay because there is plenty of that. It wasn't a bad experience I just don't know if it is worth the money for my scenario.

See above.

8.0

Apr 2024

Wonderful hotel, right near the Art Institute.

Lovely hotel. Loved the art deco and the history.

It's an old hotel, so don't look for things to be brand spanking new.

1.0

Apr 2024

I had booked a three-night stay but had to check out just six hours after arriving with how unclean and uncomfortable th

Completely nothing

Not clean, not maintained and very outdated

8.0

Apr 2024

no microwave or fridge. and restaurant closes.

location and historic significance.

No breakfast for the price, I’d rather stay in a holiday inn.

10.0

Feb 2024

Boutique hotel with amazing history. Great price

Absolutely stunning

N/A

6.0

Feb 2024

I wanted to like it but it wasn’t clean and the pricing was deceptive

The history of the Palmer House is undeniable. The ornate decor and lobby was beautiful.

The room wasn’t very clean. The wallpaper was peeling, the shower grating was caked with dust, and sink drainage full of black debris. The person who checked us in was unable to explain the $25/day required resort fee and how that was charged (which was included in the Booking.com payment, but the person at reception said it was an additional $75 charge). There was no way to opt out of the resort fee which had to be used to purchase things within the hotel, but also didn’t roll over between each day. This left a really bad first impression. The fridge was unable to be used in the room because it’s full of weight sensor mini bar items and no room for personal use.

7.0

Feb 2024

还行

餐厅的食物和服务很好

办理入住的人员说的不一样，一开始说每天能免费提供两瓶矿泉水，后来又说不行

6.0

Dec 2023

In Ordnung.

Historischer Bau, perfekte Lage am Wabash.

Schlechter Service Kein telefonisches Durchkommen, roomservice kam nicht trotz Aufforderung.

10.0

Nov 2023

Superbe hôtel en plein centre du Loop.

Superbe Hôtel, parfaitement situé dans le centre de Chicago (Loop). Chambre spacieuse et confortable. Magnifique bar avec wifi. Petite boutique de snacks ouverte tard le soir et Starbucks pour le petit-déjeuner au rez-de -chaussée bien pratiques. Salle de sport magnifique. Je recommande les petits déjeuner servis au restaurant bien copieux.

7.0

Oct 2023

Old Hotel with Clumsy Charm

We got upgraded because we were getting married the next day. They took our luggage up to our room! The lobby was very beautiful and stayed open for a night cap.

It took almost an hour for us to get checked in. Then it took another 30 minutes for the luggage to make its way up to our room. There's also some hidden fees - a "$25 credit" at the spa and the bar/food that's actually just a $50 charge they add to your bill regardless of whether or not you use it. We were upgraded to a room that was down three different hallways, with the tiniest bathroom. You couldn't open the door and have someone standing at the sink. Don't believe the photos in terms of room size or amenities.

10.0

Sep 2023

Perfect for Ingmire family wedding.

Beautiful as always. My first visit was 1952.

Really small bathroom for our king room.

5.0

Sep 2023

It was a pretty building but we did not get the exceptional service we should have gotten for the price we paid

The building was pretty and the breakfast was good.

Customer service was poor and we were overcharged

10.0

Aug 2023

Exceptional

A beautiful lobby for drinks and snacks. Very comfortable room. Excellent staff. Great location.

8.0

Aug 2023

Very good

The Landscape

The approach of the employee at the check-in

5.0

Aug 2023

I would not recommend this hotel given the price per room.

Every staff member I interacted with was very pleasant and helpful. Many of the attractions I visited were in close proximity to this hotel making moving about easy during my stay.

The room looked dirty especially the bathroom. Also, the way the outlet was installed in the bathroom made it impossible to plug in the hair dryer 🤣 The bedding was not very plush… The furniture looked stained! On my first night I ate at the Lockwood - mushroom crostini - and was sick later in the night. Could be a coincidence but 🤷🏽‍♀️

5.0

Aug 2023

Location was excellent

I reserved a Room with a King bed, but my room was not available at check-in, they offered us a room with a queen bed and a roll out bed, but the extra bed was not brought until a day later, and we had to sleep in a queen bed our first night. Only and after 5 phone calls to guest services and one visit to talk to the lobby staff the extra bed was delivered, the queen room was small and could barely fit the extra bed. Restaurant closed too early.

9.0

Aug 2023

Relaxing and accommodating

Older style architecture

It’s a bit too old

10.0

Aug 2023

The perfect place to stay for Lollapalooza

Stunning architecture

10.0

Aug 2023

Exceptional

Everything

6.0

Aug 2023

Honestly stay elsewhere, over priced and it’s the bare minimum

It was super close to the festival we attended ( Lollapalooza )

They told us we would be upgraded to the executive with 2 beds but they were supposed to be bigger as I had my sister with me and we originally had a 2 bed booked. Anyway we go to our room and it’s a king size single bed. We asked about it and they said they had no more 2 beds they could give us. The price we paid for what we got is pure scam

4.0

Jul 2023

Beautiful old building in a good location but rooms need renovations

beautiful historical building, lobby area has impressive ceilings

rooms are small and badly in need of renovation. One of our party had their wallet stolen out of her handbag on the back of her chair in the lobby bar

8.0

Jul 2023

Very good

The food was amazing! The facility smelled so good and clean. Best hamburger I e ever had was at palmer house!

Did not see much staff at all, the tablet navigator in the room wasn't charged so I couldn't figure things out. The room was alot smaller than I thought.

5.0

Jun 2023

We love the potential of The Palmer House but will probably chose a different hotel in the future.

We love the location! we also love how large The Palmer House is. The new pool was excellent!

We didn’t like that there were not fridges, microwaves, or coffee pots in the room. The rooms need updated. Our bathroom had multiple issues. The shower curtain did not prevent water from leaking so our bathroom flooded after every shower. The metal at the bottom of the sink was bent and coming off which was unsafe for our 2 year old. The toilet didn’t flush well. There were other small issues such as dust in the corners, dirty walls, and the carpet wasn’t vacuumed well.

8.0

Jun 2023

We love the Palmer House of old and my grandson found it enchanting, but a tiny room with 2 double beds was not worth th

it still has it’s beautiful historical charm

the elegance isn’t there anymore. The lobby is entirely chairs and tables for a bar. Loud music, too loud. First time I ever had to say yes, pls clean my room or it wasn’t done. This happened during the Pandemic, but now?

FAQs

How much does this hotel cost compared to others in Chicago?

The average price for a rental in Chicago is $168 per night. This rental is $67 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Palmer House Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Palmer House Hilton. Enjoy the water!

Is The Palmer House Hilton pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Palmer House Hilton?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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4.2

Excellent(2,328 Reviews)

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Kitchen / Kitchenette · Air conditioner · Internet / Wifi

This inviting Hotel in Chicago can fit your needs for many types of vacations, at $104 per night.

$$$$

The Palmer House Hilton

About this hotel

Amenities

Map of Chicago, IL

Nearby attractions

The Palmer House Hilton

Hotel in Chicago, IL

Reasons to book

About this hotel

Amenities

Map of Chicago, IL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Chicago?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Palmer House Hilton pet friendly?

What amenities are available at The Palmer House Hilton?

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