Best Western Royal Plaza Hotel and Trade Center
About this hotel
The largest Massachusetts hotel outside of Boston, with 47,500 square feet of adjustable exhibition space and extensive hotel amenities.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Northborough, MA
Hotel in Northborough, MA
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
3.6/5.0
Good(562 Reviews)
100% verified reviews
4.0
Pool, breakfast, and staff.
Bathroom door was broken and toilet didn’t flush well.
8.0
Close. To event.
The rooms are very dated
Electrical outlets loose
Lamps worn out
Furniture. Sofa. Looks like someone took a dump on it
The restaurant and bar very limited hours
But the breakfast was fantastic
10.0
Friendly staff and cleanliness
Everything was great.
8.0
No issues. Check in was quick and easy. Room was fine.
Pricey but everything in life is nowadays.
9.0
I liked the pool
10.0
The location!
My room smelled like cigarettes, even though it’s non-smoking.
9.0
Breakfast was awesome!
Not much to compain.
1.0
Staff VERY friendly and helpful.
Room nice size
Carpet smelled very dirty.
Got sick from the breakfast.
2.0
There was great staff at the front desk
There was a pare of used underwear in the shower from the previous guest after we checked in. My 10yr old daughter found them as she was about to shower
4.0
Location is great.
Pool was tiny, gym was really warm and half of the machines don’t work. Hardly any electric outlets in the room. Common areas were very very warm. Our room smelled like smoke despite being a non smoking room. Restaurant/bar hours were crappy
7.0
outdated, musty smelling, smoke in hallway, bed a bit lumpy
Very nice staff
Breakfast cooffee HORRIBLE. Tasted like instant Nescafe. That was a big turn off and could be easily improved.
6.0
staff were very nice, enjoyed the little store near the front desk.
it was freezing in the room and I did not have any access to a thermostat to change the temperature.
The TV was also so dark that I could not watch it on any channel.
8.0
everything
nothing
8.0
Great location, comfortable rooms. Breakfast was good with a nice variety of items. Staff was friendly and the lobby was pretty.
The elevators were down and we had to use the service elevator one day, but they were back up and running the next morning
6.0
location. clean
for the entire time I had to go up three floors to bathe everyday why they put me on the third floor where I had no hot water due to maintenance. no one told me this. when I went to bathe I could not get hot water so I had to shower in cold water. when I went to the front desk I was told that tge 3rd and fourth floor would have no hot water two days. they did offer a different room I declined since I had already unpacked that I am disabled and I am disabled and had to get ready for a funeral. to help the clerk gave me a room key for a room three floors up. so I would gather up my gear to bathe and carry clean clothes and products bathe get dressed go back to my room. my disappointment is based on given that it is difficult to walk a class hotel would have sent a person to help me pack and get my things so that tge person could bring my luggage to a new rooom since my handicap made it difficult to move and that I was told it would only be a cpl of days and had to endure the inconvenience for seven days. I survived it but why TGEY sold assign a room that would not have hot water is beyond me and not offer to assist me in repacking and help move my things. I have stayed at this hotel before and was impressed but after this I definitely will not stay there.
5.0
The staff was really nice and very helpful. Very accommodating. Kudos to them all!
The bathroom had a bad odor like cigarette or pot smoke- we could not tell. The facility just seemed tired looking and our bathroom seemed kinda run-down.
1.0
Beds were comfortable. Continental breakfast was good.
People checking you in were talking bad about customers and either let phones ring or put them on hold and never get back to them. Pool was murky and a ton of gunk floating around. One of the treadmills was broken. Tub was slippery and the grab bar came right out when used. A towel had dried buggers on it.
10.0
Very clean, continental breakfast included, friendly staff, comfortable bed
10.0
Great location to shops and restaurants but off the main road, so it was quiet.
no complaints
5.0
Breakfast was good, location was perfect
Bath fan not working
not enough pillows or blankets
paint fumes on our floor
we requested a quite room away from the elevator and trafic
what we got was a room very close to the elevator at a major intersection
fortunately the hotel was mostly unoccupied
1.0
Bab need my refund back to the card 😡😡😡😡😡😡
1.0
Just the fact, that the event I attended was on location. The hotel is dingy, old, things just fall apart wherever you look.
Avoid this place. I changed my booking from 2 days to 1 AHEAD of time allowed and they refuse to give a refund for the night I WASN'T there!!!! This is the most ridiculous thing I ever heard from a hotel.
2.0
nothing
The structure is very dated, staff at the welcoming reception. Bad stay, swimming pool open only on Saturdays, poor breakfast. Horror dirty room
8.0
Breakfast was excellent and the hostess was wonderful!
If price quoted was charged, not $20 more/night!~
A Hot Tub would be a nice addition
Ice machine was broken on our floor, but they attempted to fix it. Went downstairs for ice
7.0
The hot buffet breakfast was really good. Along with the choices of hot breakfast foods, they also provided cereal, fresh fruit, toast, coffee, tea, and juices
The hotel was clean... But a bit tired looking. We noticed a few areas in hallways and in our room where repairs were needed. Besides repairs, the building could do with a refresh or upgrade
FAQs
How much does this hotel cost compared to others in Northborough?
The average price for a rental in Northborough is $116 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Royal Plaza Hotel and Trade Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Royal Plaza Hotel and Trade Center. Enjoy the water!
Is Best Western Royal Plaza Hotel and Trade Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Royal Plaza Hotel and Trade Center?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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