Clean and comfortable.

The Pool!

Room breakfast and location was great.

My son and I travelled 4-1/2 hours to watch the Tennessee Titans play and could not get into the hotel parking lot to check in. Had to pay the hotel next door to park. Not good considering I was only staying for a certain amount of time.

The rooms were updated and comfortable.

The lobby, halls and elevator need to be updated to match the rooms.

The location close to the pedestrian bridge was good. We are quite used to walking so the trek to downtown was fine for us. The shuttle bus was never an option as it seemed to never be available when we were ready to go. The breakfast was good. There are very few options to grab a meal other than breakfast in the vicinity

Wifi was weak, property was dated. The pool was clean but very run down and off putting. Our room phone didn’t work, we reported and still was never fixed.

Easy to use shuttle service to get to downtown.

nothing

Assistant General Manager Teri was so friendly, helpful, and kind, she made our stay in Nashville remarkable. The shuttle driver was just the sweetest gentleman!

All other front desk personnel, breakfast attendant, and housekeepers were exceptionally rude in every interaction we had with them.

Great location very friendly staff and also provided a courtesy shuttle bus to and from downtown on the hour which was great convenience ☺️ definitely worth checking out

Our window was leaking water however when mentioned at the desk it was dealt with straight away by the maintenance guy. Room was a little noisy also as there was a busy highway behind it

That there was coffee and fresh lemon water always available and shuttle bus

It was amazing nice & kind

N/a

Location was great. The hotel provided a free shuttle to downtown. Breakfast was good.

Location was great

Floor was very dirty. Employees were selling parking spaces to people for venue across the street. Made for tough parking conditions for us who actually stayed at the hotel!

It wasn’t good the breakfast. The staff was very nice. The floors were not clean. The location was great. The bed was comfortable.

Location

No cable channels nor WiFi!

We liked the size of the room and the breakfast offerings. Also the shuttle van that took us to the main drag every day.

I didn't like that housekeeping did not clean our room or replace towels unless we asked them to. We were not made aware of this policy when we checked in so we could not understand why no one came to clean or empty waste baskets etc.

clean and well manicured

Excellent service from the staff...the rooms were clean and very comfortable....the courtesy bus was an extra comfort...the beds were exceptional which led to a great night's sleep...thank you 👍👌

our room and the hall smells like mildew

Room was next to ice dispenser, didn’t realise how close to the interstate we were staying, my fault for not checking.

Best biscuits I ever had at a hote breakfast.

Was close to downtown Nashville, a quick drive.

No hot water in the shower unless you were up early. No cold water. Only water temp from the sink faucet was tempid. Maintainence does not respond- we asked for a light bulb to be changed our first night and 3 days later upon checking out it still had not been changed. Parking is terrible, not nearly enough parking spots for the entire hotel. At night there was no parking available in the hotel lot. AC was tempermental.

Location, room was ok.

Could have clean the shower a little better