Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk Hotel in Jacksonville

About this hotel

Situated in Jacksonville, this attractive hotel for $107 per night is a fantastic choice for your next vacation. Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Jacksonville, FL

Nearby attractions

Jacksonville Zoo and Gardens

5.89 miles

Cummer Museum of Art & Gardens

1.42 miles

VyStar Veterans Memorial Arena

0.77 miles

TIAA Bank Field

1.06 miles

Southbank Hotel by Marriott Jacksonville Riverwalk

4.0

Good(1,107 Reviews)

Hotel in Jacksonville, FL

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Jacksonville, FL

Nearby attractions

Jacksonville Zoo and Gardens

5.89 miles

Cummer Museum of Art & Gardens

1.42 miles

VyStar Veterans Memorial Arena

0.77 miles

TIAA Bank Field

1.06 miles

Reviews

4.0/5.0

Good(1,107 Reviews)

100% verified reviews

3.0

May 2024

Horrible organization. Room was ready later than expected

Close to river

Came for a concert. Room wasn’t ready until 6:30 pm. Tried to check in around 5 line was so long is wrapped around the building with over 100 people waiting

1.0

May 2024

Very disappointing

N/A

My husband and I came to Jacksonville for the Luke Combs concert on Friday 5/3/24. I booked this hotel (standard room with 1 king bed) on 3/4/24, 2 months in advance for this event. I booked this particular hotel because of it's proximity to the venue (Everbank Stadium), the view of the river, reasonable prices and good reviews. My husband and I drove 2.5-3 hrs from Palm Bay FL on 5/3, only to be told once we went to check in that they had overbooked for the night and would be relocating us to another Marriott 15-20 minutes away. We missed almost all of the opening acts for the concert and our Uber was $20 more each way than if we had been able to actually stay at this hotel because it was that much farther from the stadium. We weren't the only ones to be relocated to this other hotel either. We weren't offered any detailed explanation on how the overbooking happened or why it affected us and not others. We also weren't offered any sort of consolation for the inconvenience other than being told we wouldn't have to pay anything else for this other room except parking and incidentals. We were very disappointed with our experience and will not be booking at this hotel in the future.

6.0

May 2024

Outside of the restaurant, the hotel and personnel itself were fine although a bit expensive

Room was nice,clean and comfortable. Personnel at the front desk were very nice . Valet parking service was pricey but ,it was good service.

Breakfast was terrible. Expensive , cold. They got the order wrong ,but I didn’t send it back because we waited so long to get it. Waited forever for them to take our order. Then waited forever to get a cold breakfast. Value ,a bit expensive.

6.0

May 2024

It was good enough, the blood on the wall grossed me out though

The restaurant was good with good sized portions. The hotel looked nice and it’s close to the river walk.

Our room had blood splattered on the wall and the walls were dirty all over. We changed rooms. The view from both rooms was terrible. The room only had decaf coffee and a request for regular coffee, towels and a pillow took an hour to be delivered.

8.0

Apr 2024

War ein toller Aufenthalt

Die gute Lage und die Ausstattung

Eigentlich nichts

9.0

Apr 2024

Very nice and convenient stay !!

Can’t beat convenience !! This hotel was close to everything we needed. We traveled by bus (only 8 minutes away from the hotel) then uber around ( all rides less than 7 dollars a person). Right on the river walk . Beautiful scenery.

The pool area closes at 9pm☹️ didn’t get a chance to visit ; maybe next time. Tried to rent a microwave on the first night and we were told they were all given out then we were told they didn’t do microwave rentals at all the second night.

10.0

Apr 2024

Weekend Getaway

It was very clean and every one was nice

The parking

10.0

Apr 2024

Dr. Chad L. Jackson

The staff remembers your name from the bar, front desk, and breakfast buffet. They answer any questions you may have in a "glad you here" kinda way.

That the lobby punch was only for check-in. Many properties have expanded their customer experience to service to all throughout the day.

4.0

Apr 2024

would not stay here again

Great location. Comfortable beds.

Paid parking was like sardines packed in a parking lot. Restaurant combo purchase of breakfast daily DOES NOT INCLUDE COFFEE, O.J. NO DRINKS. The restaurant employee Franklin was rude and did not want to cooperate with our group. He said "I am not going to the front desk to help you" and the bar area was friendly except drinks are expensive and the food is not so good.

8.0

Mar 2024

Good

Restaurant service was slow, sent back soup. It was lukewarm to cold. Took 10 min + to get it back. By then husband was almost done with his burger.

Left an item behind ( yeti bag) we did the label thing to get it back. We had to call back after a few days and found out bag had not been sent out yet. Did receive it eventually. Took longer than expected considering we are only 6 hrs away.

10.0

Mar 2024

My stay was wonderful!!! I loved everything ❤️❤️

Everything was excellent. I loved my room, the bathroom , whole entire hotel was clean and really nice and comfortable.

Everything was great!!!

8.0

Mar 2024

Change out mattresses.

The staff was very nice. We ate at the restaurant and again very nice. The food was very good.

The bed was so uncomfortable

10.0

Jan 2024

This was a wonderful experience

The breakfast was great and the service was phenomenal

Everything went well for me

10.0

Jan 2024

Great place to rest when I wasn’t doing my thing.

Beautiful environments.

If you look too close you can see it’s dated here and there, and they intend to do more renovation, but it’s still sleek and open.

7.0

Jan 2024

Freundliches Personal , Essensangebote normal , Modernisierung wäre angebracht

Zentral,

Schlecht zu finden in der Dunkelheit, so gut wie keine Reklame Preis/ Leistung scheint nicht zu stimmen Parkgebühren nicht angemessen

7.0

Jan 2024

Importancia de atender bien a un cliente

EL HOTEL ES BASTANTE GRANDE Y ESTÁ MUY BIEN UBICADO. LA HABITACIÓN EN GENERAL CÓMODA, BUEN ESPACIO, CAMAS CÓMODAS.

Nos dió la impresión de que el hotel no estaba lleno, aún así, y siendo personas de 60 años, nos dieron una habitación que parecía ser la más alejada de la recepción; entre otras cosas, no salía agua caliente en la regadera, y precisamente la "razón" que nos dieron fue que esto era por ser la habitación más alejada!! La persona más amable fue el señor que vino a ver qué pasaba con la regadera, y quien nos apoyó para que nos cambiaran de habitación.

5.0

Jan 2024

Below average on service

Good location

Under staffed at front desk, restaurant and bar

10.0

Dec 2023

We will definitely be back. We had an amazing time.

Everyone was so nice and helpful. A great atmosphere to stay at!

A little hot in the hallways, but nothing really!

8.0

Dec 2023

Worked, but would not stay there agaun.

Quiet

free breakfast. We assumed continental breakfast would be free. Also thought there would Be more shops on a river walk

6.0

Dec 2023

Average hotel, standard stay.

Size of the room and helpful valet staff.

The desk staff were not too friendly, didn’t give us directions to our room or tell us check out time, just gave us the key. Not even a smile.

6.0

Dec 2023

The hotel can be great but the room wasn't

The room was spacious The gym was great

The Wi-Fi in the room was one of the worst I can used in an hotel of my life. In the lobby, it was correct. The room was not done during our 2 nights stay. We had to ask at the reception in the afternoon.

10.0

Nov 2023

Staff me feel at home.

Staff there are absolute best, they are genuinely friendly. The room was super clean and the bed quality was fantastic, slept great. It’s my eighth stay there and looking forward to the next stay. Kudos to Moe at the front desk. The Riverwalk is a good thing to do in the morning, beautiful, and you can see the city across the river.

It rained !! Staffed needs to work on that. Lol

10.0

Nov 2023

Fun trip good location

Clean and stylish

Poor internet connection in our room

4.0

Nov 2023

The location is very nice but the people who work there at the front desk aren’t nice

Location

I check in the property and the customer service at desk was awful and the room I booked had someone already in it

7.0

Sep 2023

Lage für ein Football-Spiel super, aber sehr hellhörig und laut

Für unseren Zweck, den Besuch eines Spiels der Jaguars, war es von der Lage perfekt. Mit dem River Taxi ist man in 10-15 Minuten am Stadion, muss meinen Parkplatz suchen und kann entspannt zum Football anreisen. Das Frühstück war sehr lecker und das Personal sehr bemüht und freundlich.

Zum einen kostet der Parkplatz über 10$ die Nacht, was wir schon etwas viel fanden. Zum anderen war unser Zimmer sehr hellhörig und die Nacht über dadurch sehr laut.

10.0

Sep 2023

Overall great experience

Easy check in and check out. Holding the bags after check out on game day was perfect.

The water filters on all floors were bad or needing to be changed. And there was no water in any of the vending machines. During breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren’t used to serving that many people at once.

7.0

Sep 2023

Nice hotel bad location

The room, the bar/ restaurant was nice and clean. The staff is nice.

The location was not pretty at all. There is nothing to walk to.

8.0

Sep 2023

Relaxing and in a great location

Comfortable room

Looks not well kept on outside. Looks great inside though

8.0

Sep 2023

Good for the price

Location, updated rooms, updated bathrooms.

You can hear literally EVERYTHING from the next room. So if you have kids I recommend doing something at night because they’re gonna here what is being done next door.

7.0

Aug 2023

Ni w facility. A little outdated.

Location to what we needed. Bed was comfortable.

Pillows. Paid parking. Breakfast. Shower.

5.0

Aug 2023

Not great!

The hotel looked nice

We arrived after 4pm, we quickly got ready noticed that there wasn’t enough towels for 4 of us. So we used our own towels as we needed be ready quick. When putting the had towel on the sink saw it was disgusting and full of faeces! We chucked it in the bin, went to reception to request that the towels all be changed. We arrived back around 10.30pm and the towels still hadn’t been changed or moved! No apology but cleaner came to move it! Reception lady did not explain how to get to our room, or give us vouchers for breakfast next sat which wasn’t great however two kind male staff came to the rescue. The same reception lady that didn’t check the towel issue had been resolved whilst we went to the jax jaguars and dolphins game.

FAQs

How much does this hotel cost compared to others in Jacksonville?

The average price for a rental in Jacksonville is $172 per night. This rental is $65 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Southbank Hotel by Marriott Jacksonville Riverwalk. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Southbank Hotel by Marriott Jacksonville Riverwalk. Enjoy the water!

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Southbank Hotel by Marriott Jacksonville Riverwalk?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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4.2

Excellent(1,675 Reviews)

Southbank Hotel by Marriott Jacksonville Riverwalk

About this hotel

Amenities

Map of Jacksonville, FL

Nearby attractions

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel in Jacksonville, FL

Reasons to book

About this hotel

Amenities

Map of Jacksonville, FL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Jacksonville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet friendly?

What amenities are available at Southbank Hotel by Marriott Jacksonville Riverwalk?

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