Fairfield Inn & Suites Omaha East/Council Bluffs, IA
About this hotel
This hotel is located in Council Bluffs, at the junction of Interstate 29/80 and Route 192. It has an indoor pool, and offers air-conditioned rooms with free Wi-Fi, and a flat-screen TV.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Council Bluffs, IA
Hotel in Council Bluffs, IA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
3.5/5.0
Average(81 Reviews)
100% verified reviews
2.0
Room smeelled like wet animals
Jets in hot tub didn’t work
Staff wouldn’t bring us towels to pool or
Too our room.
10.0
Location.
1.0
The 2nd floor, and the room smelled like marijuana and Cigarettes. If it wasn't after midnight I would have left.
They charged me $133 ish for the room and later charged me another $280 for the stink that was already there. I don't smoke weed. I can't stand the smell of it. I had to sleep with the window open it stunk so bad!
I complained to the front desk and they told me I could contact a manger. Well guess what the manager will never call you back and is never there when you call. I tried to dispute it through my bank but motels have a loop whole, basically you can't.
Don't stay in this hotel unless you don't mind the smell and getting charged triple the amount.
8.0
Location, breakfast, and comfort.
7.0
Good location.
for a Marriot very low standard. Old...needs a new look.
5.0
The staff was friendly and helpful, the breakfast was good. We like the coffee between meals.
We stayed the first night in room 302 on 5/25/23. The carpet was dirty and needed vacuuming. The air conditioner was extremely loud, and made sleeping problematic. The shower/tub/bathroom didn't have any shampoo, conditioner, or body wash. Someone had tried to force the room window open, and the track was broken. There were no towels in the pool hot tub area. The second night we stayed in room 101 on 5/27/23. The sink was broken/cracked in the bathroom. We were charged $133.28 for the first night, and $185.92 for the second night. We were told that the room rate was the same when we booked the rooms. Why were we charged $52.64 more for the second night. Had we known that we would have stayed elsewhere. Deceptive business practices for sure. Will be the last time we stay there.
10.0
The pool/hot tub was a fantastic time for my family we had a lot of fun! The rooms were clean, breakfast was delicious, and the staff were very nice!
The beds weren't super comfortable, but it was a good time still!
10.0
Very comfortable room at a good price.
4.0
I liked the bed and the decorations and the breakfast the hotel isn’t that bad !
I didn’t like that the room .. we have already picked in the booking app wasn’t the same one we got ! we ended up in a smaller room without a notice when I came at 2 pm they said the house maid wasn lt ready and they didn’t have any rooms available ! oh AND the charged my card TWICE it was supposed to be a good relaxed day and the workers over all ruined it !
7.0
The staff was very friendly and helpful. The breakfast was great and there was a variety to pick from.
Our room didn't have a very fresh smell.
9.0
it was on our route and was located right next to the Cracker Barrel. it also had outside plugs so that I could charge my car. Tesla destination chargers would have been nice.
the wifi signal was spotty
3.0
location is the only thing this property has going for it
room was not cleaned as it should have been, door to room didn’t shut securely without force, staff was not approachable and has poor customer service skills
5.0
The lady setting up the kitchen was extra nice
Price is too high for the "run down" place.! There was rust & peeling in the bathroom. Pool is in bad shape! Hot tub didnt work. Curtain was half way falling off the window. Place is definitely not worth over $100 a night
.
4.0
When you could find a staff member, they were friendly, but most of the time you couldn't ever find anyone.
This was not like the other Fairfields we have stayed at. We have loved the last few and were excited to stay again as we were so impressed with the last few. This place was disappointing; it was run down and dirty. The pool was run down and looked a little sketchy, and the hot tub was out of order and had greenish water still sitting in it. The elevator was dirty, and our room had a weird smell to it. The breakfast was very disappointing! The last 2 Fairfields we have stayed at have had a great breakfast, an oatmeal bar, lots of toppings, and a waffle station. This Fairfields breakfast options were less than desirable! The parking lot was dark, and we often saw cops driving through the parking lot. Honestly, the Red Roof Inn, which sits behind the Fairfield, looked like a much nicer hotel from the outside.
7.0
staff excellent and accommodating
train horns all night
8.0
Enjoyed the room and a hot breakfast
Woke up with a sore neck, either the pillow or bed didn't agree with me
8.0
Good breakfast
Clean room. Friendly staff.
Bath liquid soap was empty.g
10.0
Staff was fabulous!!! Great breakfast and exceptional clean room!
Perfect On every level
6.0
Jets on the whirlpool were not working properly and that was one reason we chose to stay there.
8.0
My bathroom light did not work
10.0
clean, attractive and easy to find
n/a
10.0
I have really no complaints, everything was good, the staff were friendly there breakfast was good,the rooms were clean, pool was at a great temperature, the hot tub was up and sum what working the only reason for that is due to waiting on a pump to come in for the jets, they do there best to make your stay good.
8.0
Breakfast and room were great.
Pool had water puddles all over the cement. Noone could stand without getting shoes wet. Hot tub waS half full and cold. No towels kept in pool area.
8.0
Friendly staff
7.0
Breakfast was the best part of the stay. Lots of options. I was very excited to see a non dairy milk option our first morning but second morning that was not available. Staff was very helpful.
Pool is VERY small. There was some teens that came in and with 6 of them, our 3 little girls were quickly overwhelmed and we left.
A microwave in the room would also be nice.
FAQs
How much does this hotel cost compared to others in Council Bluffs?
The average price for a rental in Council Bluffs is $105 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairfield Inn & Suites Omaha East/Council Bluffs, IA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairfield Inn & Suites Omaha East/Council Bluffs, IA. Enjoy the water!
Is Fairfield Inn & Suites Omaha East/Council Bluffs, IA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn & Suites Omaha East/Council Bluffs, IA?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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