Best Western Plus Berkshire Hills Inn & Suites
About this hotel
Located off Route 20, this Pittsfield hotel is 3.6 miles from Lichtenstein Center for the Arts. The hotel features a hydromassage tub and a gym as well as traditional rooms with free WiFi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Pittsfield, MA
Hotel in Pittsfield, MA
Reasons to book
Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.9/5.0
Good(245 Reviews)
100% verified reviews
5.0
Breakfast was terrible. There was no grab bar that would have made it easier to get into the bathtub for a shower. One comment about all these chain motels (except for Marriott): they only use plastic utensils and paper plates/bowls in the breakfast room. This is clearly a way to avoid having to purchase a dishwasher, but it's bad for the environment, and, at the price we paid for this place, it was unacceptable.
8.0
Location, friendliness of staff
The room rate mark-up seemed excessive relative to the quality of the property. There was a sports car race event in nearby CT so it was apparent that the rates were increased for that weekend.
7.0
Close to hiking areas
Weak breakfast
Gross eggs
9.0
Very friendly staff. Big and comfortable bed. Clean room. Alot of choices for breakfast.
Bacon was overcooked, home fries were also a bit overcooked.
10.0
Best location, great breakfast Super clean room
6.0
Staff was very friendly, welcoming, helpful
Bed was extremely hard and uncomfortable
3.0
Breakfast
No WiFi working that day. Also noise from office can be heard in the adjoining room—-give the kid a raise! They were talking about the kid asking for more money and the manager wouldn’t give him a raise because he doesn’t think the kid needs it because he doesn’t have bills to pay, I guess he must be living with his parents—yes, I heard their conversations.
8.0
Room was clean, good size and staff were very engaging.
The corridor was dark.
5.0
It was a roof over our heads but that's about it. It was a little underwhelming.
Holtel seemed somewhat run down and out of the way. We could hear just about everything our neighbors were saying and doing. We spent our time in the room whispering and with the TV just loud enough to barely hear. Oh and the elevator did not inspire the feeling of safety. I am diabetic so the breakfast offerings did not suit my needs, so we did not partake in the hotels breakfast offerings, too many carbs.
9.0
I was visiting family and the location was perfect. The staff was excellent.
9.0
The Hotel was in a quiet area off the beaten path. I thought it was clean and pretty and well cared for.
There was grounds work being done at 8am right outside my window. There was a guy with a gas powered weedwacker 2 feet from my window. When I told the front desk about it while checking out they said they wished I had said something when it happened and they would have done something about it. I should have to tell them not to have equipment that people have to use ear protection with running right outside my window at 8am.
5.0
Enjoyed the continental breakfasts, the staff was lovely and tried their best to be accommodating. The mini store in the lobby was handy.
We chose this place because it appeared to have a suit that had two rooms connected for the family we were traveling with. Disappointingly it was not as it appeared. The internet was non existent making it even harder to enjoy the little time we had. The staff tried everything to accommodate and it wasn’t their fault but false advertising on the room and poor internet really dampened the trip. Oh and the pillows, unless requested, were throw pillows in pillowcases? Kind of odd but not as big of a deal.
10.0
Great concierge and clean room
1.0
convenient
very dirty had to switch rooms because original room given smelled terrible. The next room they gave us was better but bathroom shower curtain was filthy . we’ve stayed many times before and was much cleaner other times. this time the hallways smelled terrible rooms need to be cleaned and change out shower curtains also furniture was practically brown (cloth chair in room) just really seems to be going downhill there
10.0
Breakfast was great
The only thing I didn't like was the smell of dog near our room. I get you allow dogs but the smell was bad.
4.0
comfortable bed. polite staff.
breakfast was nearly inedible. cold, fried “eggs”. undercooked sausage and tater tots. cold toast. coffee urn out in lobby away from breakfast area. Fox “news” blasting on tv.
10.0
Warm breakfast with variety of sausages, eggs, waffles, muffins, bread, milk, cereal , fruits.....
No comments because everything was amazing
10.0
Family suits are perfect for large groups
I highly recommend staying here
8.0
everything went well
10.0
Amazing staff. Great breakfast and great location! Nothing not to like and a great option if you're going skiing at Jiminy Peak.
The room need a little updating, but still an amazing value!
10.0
The staff was exceptionally friendly and helpful and the Breakfast was above average
9.0
Th hotel this time of the year was quiet. We were on the first floor which was convenient to everything. Room clean and comfortable.
We could have stayed at the hotel for less money. I used Booking.com and paid $576 for three nights. Whereas the price now would now cost me $350.67. I don't understand booking.com pricing. Or did the hotel recently lower their prices? Over $200 difference is ridiculous.
FAQs
How much does this hotel cost compared to others in Pittsfield?
The average price for a rental in Pittsfield is $198 per night. This rental is $106 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Berkshire Hills Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Berkshire Hills Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Berkshire Hills Inn & Suites?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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