Friendly, clean and accessible to where I needed to be in short distance.

Everything was great.

Location and cleanliness

One of the restaurant hosts that took my room service order was rude

This hotel was everything I could have asked for and more. 2 restaurants and a bar. Close to everything. Staff was great and room was perfect.

There was not one thing I did not like.

Easy room access and liked the bottles of water because it was hot and just arrived from airport that was a delayed flight.

I didn’t get anything emailed to me for a checkout slip.

Location was great. The staff was really nice and helpful.

Smelled old. For the price I was expecting a more updated facility.

It had the perfect proximity to all of the action. Ball park was just next door and the Argentina district was just blocks away!!

The hotel layout makes for long walks to the front desk.

Walking distance to the Simmons Arena. Down town area with many thinks in walking distance. Near the river. King studio suite was big and cold air. Breakfast was hot & tasty with many options.

Lots of halls and turns. Lack of elevators in the back. Vending machines sold out of sodas. Found a silver fish insect was in our bath tub when I was running a bath for my daughter, our room appeared very clean. Before check out time, housekeeping was knocking on our door to clean the room.

I Love the fact from the moment we walked in my wife was so thankful of cleanliness.My wife's favorite blankets are the down blankets.

I did not like the fact gor my reservation wrong so 1st night we stayed in room with fold out couch and one bed .I had my stepdaughter and her best friend and wife.The vent a hood (fan) did not work. The carpet was dirty on right side of bed my wife is OCD .The second night they moved us to 1071 had to beds and little chair.Im so thankful my wife always one step ahead.There was drug paraphernalia in the side of chair.I took it from wife as she's really upset and flushed it. My daughter is almost 13yrs. and so is her BFF.Im so thankful they did not find the paraphernalia.It was an empty pen and corner of sandwich bag.Kinda like shape of triangle .White powder inside of it.My wife and I walked to talk with someone however there was people all around front desk and at bar inside door right by front desk.We are not ones to complain or.cause a scene.So I'm telling You now have tried one email I think I emailed wrong email.

The AC didn’t get the room cool enough, even at the lowest setting.

Friendly staff, easy check in & check out, conveniently located for events at Simmons Bank Arena, clean, & lots of parking.

Beds weren’t very comfortable, & although there was a variety on the breakfast buffet; it wasn’t very tasty.

staff very friendly. Room was clean and comfortable. The breakfast buffet was hot and tasty. I visited the bar to get an evening meal as the restaurants were closed. Food was delicious

Only issue I did have was the room smelled of cigarette smoke despite it being a nonsmoking room. I had to sign a document that I would not smoke. as a nonsmoking person this was not a concern. So who has been smoking or have the rooms not been cleaned or updated once made non smoking

location, Benihana restaurant

N/a

Location was great however photos online didn’t match what we booked.

Shower didn’t work only the tub spout. Room Was musty and old smelling bathroom very unclean.

Very convenient location. Great restaurant and helpful staff

I couldn’t get the Wifi to work

Very friendly staff, clean room, comfy bed, awesome breakfast!

I was charged twice for my room and it's taking several days to get straightened out.

Very helpful always. Food always great

Everything

The Benihana‘s restaurant and complementary breakfast.

Bad location. High crime area.