Cercano a donde iría de visita. Mayormente limpio y todo funcionaba con normalidad.

No hay cobijas para arroparse, las sábanas de la cama muy rústicas, falta más iluminación en los pasillos (un poco tenebroso) la entrada al hotel está en construcción y es muy peligroso y muchos problemas con el wifi. Estaba durmiendo y de arriba escuché golpes fuertes y rompieron la lámpara del baño donde me estaba quedando, quedó a pedazos. Al momento del check-in me descontaron 100$ más del monto de la habitación por si hay “daños” espero no me cobren nada porque no fue mi culpa, bajé inmediatamente a recepción y les conté lo ocurrido y un señor muy amable de mantenimiento recogió todo y me dijo que.no se me cobraría nada.

I recently stayed at your hotel and would like to provide feedback regarding the housekeeping services. Despite requesting that our room be cleaned, the service was not satisfactory. The housekeeper only rearranged the same used bedsheets instead of replacing them with fresh ones. Additionally, no new towels were provided. I found myself having to go to the front desk at 11:45 pm to fetch towels myself. Moreover, the used bedsheets caused skin irritation for my 3-year-old son, which is particularly concerning. I hope this feedback is taken seriously to improve the housekeeping standards for future guests. Thank you for your attention to this matter.

Nice location , rooms were spacious, drinks at the bar were good !

The rooms were not clean at all and it smelled .

The staff was friendly

It wasn’t anything like the last Hyatt we stayed it this is a very outdated property.The view was horrible and the room wasn’t very clean the freezer area was disgusting I had to clean the room myself before we could use anything.

Around activities and was able to and from the hotel

No service housekeeping services

Close to Truist Park

yummy breakfast and overall good stay

Not enough parking! some people had to park at the bank across the street.

Nothing went well. We were very let down. Thought it was going to be so much cleaner.

"Pet-Friendly" was the only info we found on dogs. Found out after getting to the location it was $75. At that point we were unable to take our dog back home and was forced to pay. Our door on room 311 could not lock because it was unaligned to the door frame. It slammed shut way too hard. The carpet in front of the door was torn and frayed. There was a dirty towel rolled up on the floor in the closet letting us know they did not clean in there. There were black looking marks on our sheets. The bedding and pillows were absolutely horrible. The shower corners were very dirty. The closet doors were off the tracks making it very difficult to move. The toilet kept cutting on and off water flow every 20 minutes.