Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin location was at a perfect location. My family and I prefer to stay a distance away from other parties, so the location was great. I saw that other cabins were right next to one another and would not have been happy with that. The location was also centrally located to many small touristic towns and only took us minutes to travel by car. Although the cabin had everything we needed, there were some minor inconveniences. The air conditioning only worked well on the top floor making the other levels too warm to stay in. The ceiling fans helped a little, but it was not enough and made sleeping uncomfortable. The jets in the tub upstairs went off automatically, making this loud noise. Lastly, the outdoor bbq grill was dirty and clogged with grease preventing the heat from getting through, which took longer to cook. Other than that, our stay was good but may look to stay elsewhere next time we visit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was very nice and identical to the photos! We had an issue with the rental not being cool enough but the resort called and resolved the issues quickly. The site said there was a trolley stop 1 minute away but the closest one we could find was a little further than that. We were hoping to be able to have transportation into town, but that was not the case and we had to drive and park every day.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was in a great location, however there were a bunch of upkeep and maintenance issues. The Bad:When we got there, we had to call several times throughout the week to have things fixed/repaired (a bunch of light bulbs were burned out, kitchen switch didn't work, the rack for the pool table was broken, toaster was 1/2 broken) and some larger issues (Refrigerator not cooling, Theater Projector had password and couldn't use the first day). It looks like they vacuumed but did not sweep the floors as we found food on the floor from the previous guests. The dishes/cups/pans all needed to be washed before use. Just plan on a couple of hours to clean and wipe everything down. The beds were large, but very uncomfortable and hard to sleep on. The Good:The internet speed was about 30mbps which was good and all the tv's had streaming setup. It was located close to Gatlinburg and the Great Smoky Mountains. All the issues we reported were fixed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I picked my kids up from the airport knowing we had 3 hours to kill, Elksprings messaged me and told me cabin was available to check in early..this was HUGE. Super easy directions, we pulled into the resort, absolutely beautiful, private secluded, gorgeous. We walked into the cabin and no pictures did it justice. Beautiful, kitchen completely new, clean, stocked with all the conveniences, furniture, bathrooms, layout beyond beautiful with huge windows. Bedrooms, theater location, I can't describe how exciting, easy, relaxing this cabin, location is. Smack in a mountain in nature, it's perfect for everyone.It felt so comfortable just like it was home.Management was incredibly kind, answered all questions, kept me informed with email and texts through the whole process. This is my 4th time renting cabins and I'm only using Elksprings from now on. We loved loved loved it, Elksprings made it the best vacation ever, Thank you, well be back.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our cabin. We did not like the directions that bypassed traffic, but other than that the location was great. Our cabin was peaceful, other than noisy neighbors, which of course had nothing to do with the rental itself. The cabin was very clean, well equipped for cooking. I didn’t like that only dvds worked the theater room, we forgot dvd’s so the kids watched one movie over and over. Would recommend putting at least the option to log into Netflix for the theater room.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Booked Basswood Lodge for a birthday celebration. The cabin was nice and as advertised. Only 2 concerns: (1) I saw a few bugs during my stay. (2) I left my slides there and they were not returned - disappointed.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was nice, plenty of bedrooms, good parking. Disappointed there wasn’t a garbage disposal, pitcher, or a cutting board in the kitchen. Used washcloth left in one bathroom and roll of toilet paper was almost empty. Sheets on two of the beds were folded under the blanket instead of put on the beds.

The elk roof resort house was amazing. We loved the stay for us 5 adults and 2 kids. Can fit 2 more and live lavishly if below 2 improvements are made 1)Winter weather - please add portable non hazardous heaters in basement/bottom floor. Basement no matter what does not heat up in winter. 2) Add better winter comfortors....some of us allergic to those rough woolen blankets. At&t mobile service does not provide adequate service but house wifi is super strong for internet and streaming.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love the Elk Springs Resort location and have stayed in several cabins. We are always happy! The cabin was clean and we had a great time! We will stay again in the future! Have a blessed day!

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice property and nice house

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was great for the 8 of us. We really enjoyed how quiet the property was and that it was far enough outside of the tourist area.

Great house in a lovely location! We especially enjoyed the theater room.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was very clean and updated with wonderful kitchen appliances and bathroom fixtures. The customer service was excellent.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: After 26 years of visiting Gatlinburg,this was our first stay in a cabin and we’ll never stay anywhere else again! The pictures of Basswood don’t do it justice, our expectations were high based on what we saw online but they were exceeded as soon as we set foot inside the cabin. The location was also perfect as it was an easy trip to town and secluded enough but we didn’t feel isolated as there were other cabins nearby and we never knew people were in them other than the cars parked. We thoroughly enjoyed our time at Basswood Lodge and wish we could stay there forever!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is lovely. Location about 20 minutes to strip.Would recommend having a broom inside the cabinAnd also a pizza pan.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is lovely. Location about 20 minutes to strip.
Would recommend having a broom inside the cabin
And also a pizza pan.

Everything was like the way it was as mentioned in vrbo. The family really enjoyed the stay. The maintenance people were also quite helpful and timely in fixing a slight issue in the bathroom.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our second time renting through Elk Springs. We really enjoyed this cabin it was clean and large enough for 7 people. The adults could hang out upstairs while the kids slept in the downstairs. It was a little far into the mountains and did not have a view of the Mountains. The road to get to Pigeon Forge was a little windy and steep. If you are nervous about driving in the Mountains (Like me) I would suggest finding a place a little closer to town.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a couple of issues but management handled it right away. location was pretty convenient. overall, it was a good stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented the basswood lodge for my 42nd birthday and our wedding anniversary. Overall we enjoyed our stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the cabin only downside is the projector in theater room wouldn't work. Maintenance could not figure out either. Sauna did not work either. We found a reset button in laundry room for sauna to work. Cabin is beautiful though and in great location. Property management responds quickly

We had a great visit!! we had a family of 5 and had plenty of room.. We enjoyed all the amenities and was very relaxed the entire time. Felt like a home away from home.. It was a short drive to downtown Gatlinburg, which was nice.. The Host was excellent!!! They made sure everything was perfect for our stay.. Communicating with them was so easy.. Would definitely stay with them again..

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We took a family vacation, 9 of us that included 2 kids. We had plenty of room to move around and the ability to have privacy when wanted and the ability to all be together as a family when wanted! My G-daughter loved the theater room while my husband and son in laws enjoyed the upstairs pool table.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great space. Very clean. Rooms are spaced out. Each TV has roku and xfinity. Location wasn't bad

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good location and the cabin was in great condition. Elk Springs was very helpful with the few issues found.

The cabin was very beautiful and everything was very clean and tidy. The theater wouldn’t play any sports networks. The only thing that would work were the DVD’s that were left there. I wasn’t pleased with the cabin’s location. There was basically no privacy. We were across the road from another cabin that, when you stand at your own vehicle, you could see straight into that cabin and were playing jazz music that we could hear from inside our cabin. Also, from another cabin on another street, we could hear a party/bachelor party/whatever it was, happening until well after 1am every night. They were shouting, VERY loudly, profanities, as well as, doing some type of hatchet throwing into a box of some sort that echoed really loudly. Due to these inconveniences, I will, most likely, not rent this cabin again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful! The whole experience was seamless.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really had the best time great location just beautiful the cabin was spectacular!! My nephews and niece really enjoyed it as well! We will definitely be staying with you guys again in the future!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I enjoyed our stay.the best cabin we’ve stayed at in Galtinburg . Highly recommend.!!! You won’t want to leave has everything u would want and need.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I enjoyed our stay.the best cabin we’ve stayed at in Galtinburg . Highly recommend.!!! You won’t want to leave has everything u would want and need.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great property. Awesome amenities. Convenient location. Carpet on stairs were very dirty, but would recommend overall

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Basswood Lodge. We enjoyed our stay and recommend this rental. It was clean and ready for an early check-in. If using GPS do not choose fastest route as it takes you on a very narrow back road. Follow the directions provided by Elk Springs Resort. Customer service for this unit was exceptional. We received several communications to be sure our accommodations were satisfactory. The theater room was a wonderful bonus as was the sauna and hot tub. We had a wonderful time at this rental.