The room looked just like the pics, and it was beautiful. The location is not too far away from the main part of town.

The check-in process was confusing. I never met the staff, they just gave me codes over the phone. The worst part though was that the room REEKED of cigarettes. It was very overwhelming. As non-smokers we definitely weren't too happy spending the night in the stench.

The food was good.

We had a very easy access, all contacting by phone and just taking the keys from a hall box, following direct instructions. That's positive when you're hitting the road and booking on the way.

The shower system in the bathrom was a bit rough, watering the whole toilet facilities. It reminded us to some places in Asia. Aside from that it was overall fine.

Excellent location and friendly staff.

No WiFi access in the room and we needed to wait for the hairdryer

If you are in Merida for archaeology and history then it is awersome place. There is big parking gir a car nearby and archaeology attacs you right behind the corner.

Comfortable and nicely decorated room. Close to the Roman theater, but a bit of a walk from the center. Restaurants and tapas bars nearby.

The bathroom was quite small. The room had a large window on street level, so I had to keep the curtains closed during the day

small and nice hotel. staff only Spanish speaking but so friendly. nice beds and great location. good beds and working ac. thanks for the nice stay.

Very Clean and nicely decorated Very close to the Roman amphitheater & museum

Temperature in the room was a bit warm for my liking, I was not able to adjust it lower than 25°C Bed a little uncomfortable, mattress too firm for my liking. Maybe a mattress topper would help

The accommodation is at only a few hundred metres from the main tourist attraction: the amphitheater and theater from Roman times.

When we arrived in the rain, the staff's only concern was to hand over the keys and get away as quickly as possible. Please note we made our booking long in advance and were there early for check in. It did not count for anything. There is no parking provided by the facility and I had to stay in the car to let my wife check in. No proper instructions were given where secure parking was available (we found out later, at approx. 300 m distance). It meant we had to drag our suitcases in the rain to the accommodation. This could have been prevented by the staff by them helping us unload while double parked on the road. We were given the DISABILITY room at the ground floor. As we were practically the first the check in and out of season, many other rooms must have been available. The disability facilities includes an open shower between washbasin and toilet. There is no proper ventilation in the bathroom and room. The only thing to do is to open the window directly leading onto the street, which made for a noisy night and made my wife feel unsafe. Finally, if you like firm mattresses, this is not a place for you.

Un trato excelente y resolutivos

Room is okay

I had a very bad experience. The owner does not speak english so i had to communicate with a translation app. I made a mistake in the dates of booking, but the owner let me know that a changes of dates was no problem and we would arrange everything 'later'. However, he never came to arrange things and a day after I left I saw that he had taken €50,- more from my creditcard than the arranged price - apparently this is possible....