Mariella was a great host - very responsive. The condo was exactly as advertised with a lovely view of the ocean from the balcony. We thoroughly enjoyed our stay!

I booked this apartment for the month of August and encountered problems the entire time I was there. Upon arrival I noticed the middle slat in the blinds was missing. The unit faces the pool and the beach so there was no privacy. The dishwasher door was practically falling off and the refrigerator door would not stay closed. Obviously the owner had not made sure that the apartment was properly taken care of. Her comment was I'm planning on updating the kitchen so the next time you stay everything will be fine. Blinds took over two weeks to fix and I had to personally coordinate the repair. The owner lives in Texas. Day three air conditioners began to malfunction. Owner told me there was nothing wrong and I must have done something to break them. For three weeks I was in contact with her as they were checked and in the end the condenser was broken and had to be replaced. No apology from the owner for accusing me. Day five constant construction noise begins Non stop jack hammers outside the wall. After one week owner refunded money and suggested I find another place to stay. SO she was trying to throw me and my 14 year old son out for complaining about her property. After the first week the air conditioner completely broke down for a few days and we couldn't sleep in the heat. Construction noise got worse and then the dishwasher flooded the kitchen floor. Blinds still had not been fixed. At that point I put the balance of the amount she charged me into dispute and told her I would sort it out at the end of the month. We agreed on a new fee which I paid but then discovered that she has overcharged me so that was reversed and I ended up settling on an amount with her which I paid upon returning home. A month later my credit card reversed the large amount I had put into dispute but the owner was saying I was not entitled to it. I had assumed that the disputed amount was refunded to me and that is why I paid an additional amount when I retuned. I tried to contact the owner to ask why she was telling HomeAway I was not entitle to the disputed amount since I had paid the amount we agreed upon when I returned home. She did not respond to my emails or texts as to why she was keeping the extra amount I paid when I returned home. This owner is an extremely dishonest person so be very careful when dealing with her. To even think that an owner would accuse someone of breaking something without investigating first is unimaginable to me.

Mariella’s apartment is a beautiful and thoughtfully furnished abode including tasteful artwork and furnishings. Mariella is the quintessential rentor interested in making sure her tenants are continually satisfied with everything and enjoying their stay. She is always available and on top of things that may need tweaking. We look forward to continue renting from her for our snowbird getaways from the frigid north.

We recently stayed at Mariella's property in Miami Beach (07 Dec to 02 Jan). There were no surprises and everything was as pictured/promised. Mariella is very responsive and all of our correspondence was quick and pleasant. Whether we needed information about the building or help with a package we were waiting to be delivered, we never waited more than a few moments for a response. The view when you walk through the door and from the balcony is breathtaking. The condo was clean, there were plenty of fresh linens and everything was ready on time prior to our arrival. No need for anyone to come back or for us to wait around. There is plenty of closet/drawer space in the condo and the beds in each bedroom were comfortable. The furniture in the living, dining room and balcony was all in good shape and there beach chairs available for each of us in the hall closet. The kitchen cupboards can use an update, but the appliances are great and had plenty of silverware, china and pots/pans and the bathrooms had basic toiletries to get us started. The building location is great. Short commute to South Beach on the trolley, great access to the boardwalk and the valet of the building really is helpful when needed. The building is safe/secure as can be expected and has a very reasonably-priced convenience store, ATM and hairdresser on premises. The lobby is recently renovated and the other amenities like the gym are in very good order. The pool is fantastic, the change rooms next to it are also recently renovated and the Tiki Bar by the pool is also very reasonably priced. The pool-side and beachfront staff are very attentive ensuring you always have somewhere to sit or an umbrella if you need it (small tips are welcome). The beach access is great and the beach itself is top notch. The elevators (three in total on this side of the building) we found to be very speedy and not too much congestion in other common areas like the laundry rooms. The parking spot and access to the garage were also quite easy to make use of. Great property, great owner and great vacation.

This was an excellent temporary relocation property perfect for our young family. Mariella is a lovely host and accommodated our needs , she made sure she had our favorite cable channels,The check in process was smooth George at the front desk was very personable and helpful. You are given two keys and a laundry card. The Unit had more than enough towels and linens. The laundry room is card operated and next door to the unit. The pool and beach is in the view of the property and can be seen from every room in the unit. The Gym is well equipped, and the convenience store had the basic things you.need. The building is secure and has guards patrolling all the time and it’s very well maintained. We enjoyed the pool area and was nice to have direct beach access from the property. It’s a family oriented building with permanent residents and so it’s not uncommon to see Birthday or family parties at the pool area There was three days of construction work in the unit above but after that it was peaceful and pleasant. We found the guy at the packaging room and the evening / night time front desk not to be friendly and never smiled. Other than that, excellent stay and would recommend this unit and the lovely host Mariella.

Wonderful!

As always your condo is a wonderful place to spend a vacation. My family and I enjoy the pool area, the restaurant at the pool with the best Cuban sandwiches around, which we love for lunch every day, and it is impressive to see how well manicured the grounds are and how well taken care of the property is. The services within the building such as the convenience store with fresh bread, empanadas, espresso cafe and other fresh baked goods is something special but be sure and get there early for the best The Boardwalk is just a couple of blocks away by beach or by way of Collins Ave. and it makes a great adventure walking all the way to South Beach. There are so many restaurants nearby, and Publix and Walgreens are just a few blocks north. The Causeway to Miami is 10 blocks and going North on Collins you are a few minutes from the shops at Bal Harbour, and Aventura Mall just a little further up. We love the condo and will return often to make more wonderful memories. Thank you Mariella for sharing it with us. Teresa and Family Ann Arbor, Michigan