Schoon, ruime kamer!

The front desk staff were pleasant, the pools were clean and big enough to accommodate everyone who wanted to swim. The rooms were comfortable, and the cleaning staff were always a pleasure to talk to.

Food options are VERY limited for vegetarians. The chefs only know what they know. Don't expect various stations for different cuisines. It'll be the same sort of food day in, day out. The "poolside" bar is awful. Very limited in its offering, often long queues, and any snacks were often limited in both range and quantity. It was extremely hard to get loungers. The hotel was very busy and we found ourselves having to sit around on chairs until people decided to leave their loungers. Some of the staff in the restaurant were friendly, others were grumpy when you asked for anything. Don't ask the hotel to book you overpriced taxis with their mates. Use the Careem app and take a few numbers of taxi drivers who will come and pick you up for half the price.

Les piscines

La nourriture nulles pas de choix quelque plat répétitif .

pas d’animation, parc aquatique très dangereux sans surveillance, chambre moyenne qui ont besoin d’être rafraîchie, climatisation qui ne fonctionne pas! HÔTEL qui a besoin de beaucoup d’amélioration sur plusieurs points.

Personnel

Restaurant marocain décevant

The pool facilities are excellent and pretty much make this hotel stay worth while. Rooms are ok and have no real comment either way but we did find the odd ant which wasn’t a big deal. Found the main restaurant food limited but that maybe because have seen much more variety on other all inclusive holidays. Each meal there were 5 trays containing either chicken, meat or fish main with rice and locally cooked vegetables. Fussy children may struggle but pizza and pasta always available and fries at lunch are excellent but popular so be prepared to queue for these. Location is poor and you have to taxi or shuttle anywhere outside of the hotel which seems to be in the middle of a derelict area of the city. Staff are very friendly and helpful but the hotel decor is dated with broken and frayed furniture and in need of a refresh. The gym is not a gym but basically a room with 5 or so cardio machines (treadmills, bikes, cross trainer) of which only a single treadmill was working for the whole of my stay. No gym weights or any other machine types.

Location! Nothing to do in the immediate location and you have to travel to experience Marrakesh.

Good variety of food, kids enjoyed slides, clean, very helpful staff

Had to pay to get an iron, most desserts were cream based, a little expensive

Clean and good staff

Food not very good