Very clean room, perfect location and Marco was super friendly and helpful!

Love the space, location, theres park and playground across the hotel. Pharmacy, supermarket, restaurants nearby, also tram just infront of the hotel

Nothing

A lovely hotel is in front of the tram station. 6 stops and you are at the central train station 7 stops and you are in the center of Florence. One minute of walking and there is a large supermarket. The staff is really charming and humane even in the most stressful moments. Everything is clean. I choose this hotel already 4 times during my vacations in Italy. Sharon

Nothing

Good location for airport the next morning. Not so good if you are visiting central Florence.

Located in a very good area, recommended.

Very modern style and clean, the hosts were amazing, service and food great as well. The location just outside the city centre is perfect as the tram stop is out the front but in the evening it’s nice and quite

N/a

The beds were good

Location is not convient and will not take this location again due to that reason, it's quite far out of the city.

So convenient for the tram into the old town, very clean, near to lots of nice restaurants and bars, friendly/helpful staff.

The shower tray overflowed/didn't drain, the shower head leaked like crazy, and the air conditioning didn't work very well at all. Breakfast wasn't included.

Excellent

The reception area should be as rich as the rooms in its furniture and lay out

Good location, right next to the tram stop. Good breakfast and comfortable bed

Definitely in need of an update. Furniture and carpets in hallways are worn.

Definitely exceeded our expectations. We received a room upgrade, very nice! The staff was exceedingly helpful. Room was spotless. Room was quiet, bed very comfortable, not much more we could ask for. We will definitely be back and refer our friends! Tram transportation right outside.

Hmmm, maybe another packet of non-decaf coffee? Everything was great.

Rooms are wide and quiet. Staff are always smiling. Excellent brakefast. Close to supermarket and tram station. Back Views was ausom.

Tv was 14in in my room!!!!!

the room temperature was to hot not different with the AC on or off

Friendly staff and well equipped, clean rooms. Location next to a tram station that goes into the center of Florence in 15 minutes.

very clean, easy access to the centre of city (20mins by tram), giant supermarket available at next to the hotel. we’ve booked junior suite room for family, it was spacious. plenty of car park available for free.

nothing, if you like to come to the centre of city, perhaps you should choose other options

parking

Nice

Valeu for many

Spacious room

The breakfast was poor.

the location is great

Clean rooms Comfy bed

Hotel parking is always full. You can park to a nearby parking lot for a fee, but do not rely on hotel's agreement with them. We were told that we would get discounted parking since we are hotel's guests, but when we asked for the discounted parking ticket (after 2 days) it was sold out and they expected us to pay the regular price.