Car parking penalties You have 5 minutes to register your car A family member called to say farewell was unaware of such a penal system and received the maximum penalty. The scrambled eggs are still awful which detracts from a very good and generous breakfast

Walk in shower

Cafe food was terrible, but not charged. Bed very uncomfortable. Only one chair in room

Good breakfast. Hotel easy to find . Friendly & helpful staff. Comfortable room.

Could have put 2 chairs in.the room !

Value for money and because it was on an industrial estate it was very quiet

Nothing

The breakfast

The location

Breakfast was ok Parking was free Staff were friendly

Location was poor Facilities were poor Room was dated

Everything went smoothly and efficiently. All the staff we talked to were helpful and friendly. I thought it was marvellous that we could take our dog, though a bit more instruction about where he could sit at breakfast would have helped. The breakfast was great, fresh, and plenty to eat and drink.

The room we were allocated was freezing when we went in. It turned out that the window was open because the handle was missing. So we couldn’t close it. I reported it and another room was allocated straight away. The rooms were serviceable but could have done with decorating as they were a bit tired, particularly in the bathroom. The duvet seemed small for the bed.

Great size room, clean and tidy, bathroom was a good size, great pressure from the shower. Comfy beds and amazing breakfast, with a great selection. Staff were friendly and very helpful.

Nothing

The hotel was close to our family.

The hotel needs to look at its cleaning. Our room, especially our bathroom (which had not been cleaned) was not ready for our arrival. We asked the manager to have a look as it was that bad. He completely agreed and did everything he could to rectify the issues for us. He couldn’t have done more and for that we were grateful. Other areas around the hotel needed attention also though. We were there for 2 days and the glass on the main door to the rooms was covered in finger marks and they were not cleaned throughout the whole stay.

Everything was fine, check in very straightforward etc

The beds are becoming a little uncomfortable.

The breakfast was good. The room was comfortable. The shower was fantastic! Friendly staff.

Very clean. Friendly staff 😊 free car parking. Bar and food clean tasty breakfast

Soap dispensers are too high for people under 5’5

Hotel was great and a good base for Shrewsbury and the local Shropshire area. The staff we were great and really helpful when we had any queries, two of these were down to providing some extra hangers and a different pillow. Yes you either have to go out in the car for dinner or taxi like others have said but that didn’t bother us there are a couple of pubs not far away that are great (Riverside Inn and Mytton & Mermaid), advise booking both busy and both by the river and the food was fab and we could have got a taxi in to Shrewsbury if needed. Rooms and bathroom were spacious.

Both minor points Breakfast, there was a reasonable selection but was just ok, personal preference. The noise from the kitchen fans as we were right above them but when we mentioned to staff at night they turned them off and this was fine.

Friendly staff, rooms clean.

Everything OK.

Location was good

Nothing

quiet location clean comfortable room breakfast was ok

Price at the bar

Location and breakfast as expected and happy with them both

Quilt too small for bed so told staff and was moved to another room. The quilt was better but still not big enough and the bottom sheet wasn’t made properly. The pillowcase was inside out and had a tear. Table was wobbly so told staff in the morning but this wasn’t rectified by the evening on returning back. Also towel not replaced and neither the tissues. Has to go out to reception to get a towel - this was at 2200 and tell them that the table was still wonky! The staff member to offered to have a look at table but I said we were leaving in the morning and it was 2200 now so not much point! Both rooms we had were very tired and had a sofa bed and were adjoining rooms that we didn’t want and were apparently in the 10% that had not been refurbished. We had children also running about above us until 0030!

Nice friendly staff. Large room well equipped.

Looked quite tired. Door was damaged and generally could do with a refresh.

I've stayed at this hotel several times. The staff are always very friendly, its very clean and the breakfast is amazing. It's on a business park just off the A5 but very quiet.

Nothing

Quick and easy to book

Brecfast

Very clean and comfortable. Staff are lovely. Rooms are well equipped and breakfast was excellent for the price.

Location was functional

Welcome

The booking system for breakfast is pointless there we're no seats at the time we booked, just a compete free-for-all. Comparable to a chimp's tea party.

Everything was perfect.

The room had a view of the garbage dump place. A bit far from the town, taxis are way to expensive for such a small town.

Accueil parking et personnel

Rooms very clean, comfortable and in good order. Quiet too, staff lovely and breakfast very good. Excellent value for money

Nothing

Room was clean

Breakfast was limited and ran out of items so had to wait over ten minutes to be replenished. This was worse than a premier inn but more expensive

Good location for work and motorways.

Nothing

Room was very spacious and clean, bed comfortable, bathroom clean and shower easy to work. Breakfast was top quality. Staff were extremely helpful and friendly.

Convenient exceptional value for money

No plug for the bath although I didn’t ask for one (the shower was very good)

Breakfast was excellent, room very clean and bed comfortable

Staff very freindly

Stayed here many times It’s out of town with an ample care park and easy to get onto all major routes so an ideal stop off for trips to north wales etc . Clean and spacious rooms and quiet in general apart from odd racer cars from the dual carriageway. The breakfast is a bonus and it plentiful and really relaxed in the morning with little fuss or ceremony : a big buffet with everything you really want ! Unless I have to be in the town centre : this is my hotel of choice …

It is far from town so definitely would need to book taxis if heading into town for anything or drive .

Very comfortable, very clean, great service, good bar and good breakfast

It was all good, nothing to dislike