Clean rooms and comfortable beds, improved breakfast. Greta location able to reach most of the Penang touristic spots within max 30 minutes walk

Actually no complains

Location, beauty of heritage building, attention to design details

There eas no proper light or socket in the bathroom, disposable toiletteries

location, pool staff

couldn’t see out of rooms

The service was very personalised and warm. Breakfast was great and enjoying it outdoors was lovely and refreshing. The wine hour was a nice touch and a great moment to sit back and enjoy a quiet afternoon or socialise with other hotel guests. The room is spacious and well laid out with touches of thoughtful details such as a yoga mat, weighing scales and a beach bag.

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The Edison is an exceptional hotel in a spectacular, airy and well kept heritage building. The location is great for exploring Georgetown on foot. All of the staff is very welcoming, professional and helpful. The facilities and rooms are in great condition and leave nothing to be desired.

Manager Albert is amazing. He constantly attends to the smooth running of the hotel. He was helpful, thoughtful and ready to to assist with every request. He went above and beyond his responsibilities as manager. Five stars for Albert!

Across the road from the hotel is a karaoke venue which is quite noisy til midnight. If I owned the hotel I would encourage other hotels in the area to petition locals to have the hours of operation modified.

Comfortable, and spacious but not a large hotel.

nothing reallys all geared towards the guests, and the staff could not do enough to ensure the stay was superb.

The hotel is perfectly located for walking around the old part of George Town. Parking outside was easy and a great help. Check in was easy. The room was perfect: comfy bed, good pillows, generous space, large bathroom with good toiletries, excellent service in the breakfast/tea room - wine hour was lovely - and the young team were excellent. We liked the decor and quirky art.

Some of the walls were marked/a little tatty, but just need a touch up and a bit of TLC. In our family’s room, they thought the towels a bit tired. The aircon was a little noisy, but we got used to that.

Really excellent staff from manager to every other member including security staff. Went out of their way to help.

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The long lap pool and the free flow of canned drinks and cheap snacks. Very friendly staff (only at the dining area tho)

1) BIG PIGEON DROPPINGS PROBLEM. The drop off porch at the main entrance into the building has pigeons on its chandelier and pigeon droppings on the floor. Anyone walking into the hotel may have sudden pigeon droppings on his head or clothes. Its filthy. And the management mentioned they didnt want to put the plastic bird spikes to prevent the birds from nesting there as the spikes look ugly - i was like SERIOUSLY? You rather have a filthy pigeon droppings problem at the main entrance and guests being soiled by pigeon droppings??? 2) There was a drink tray with a used cup of tea and a used flask of water from the previous guest in the room upon checking in. I almost used the other cup for a drink until I saw a used tea bag in the other cup. Is possibly a human error by the hotel staff forgetting to clear the tray away after making the room. But still...I almost drank from a used cup. If the hotel expected perfection for charging such rates, i would too. 3) The breakfast was very miserable tbh - just a slice of toast, little salad and scramble eggs. Was it a little kid's meal? Its so very far from expectations for such a room rate. 4) I almost sat on a severely cracked modern porcelain stool have I not seen the huge crack right across its body. I mentioned to the staff about it. And then to the manager about it being a potential huge medical accident for a hotel guest should the stool break apart causing potential severe injury to guests and that the modern stool is not an expensive replacement at all especially so if it could cause serious injury to a guest. Ps I saw the stool still there after I feedback this. It was not even removed.

The rooms, building, interior design are all wonderful. The size of rooms etc are spacious. The staff are very friendly and helpful. But what I really loved about this hotel is that they have a room where you can hang out with free drinks and snacks 24/7. For instance, one night, I couldn’t sleep so I just went to the room, had a herbal tea, read a bit then got back to sleep without disturbing my wife. They also have a wine hour with cheese that is an excellent ice breaker to speak to other guests. For these reasons, this is an exceptional hotel that is very welcoming and friendly. Making our stay very special.

They didn’t have water bottles in the room but they had a jug of drinking water.

Maybe a second choice for hot meal.

I like the staff who prepared the breakfast for us and listen carefully to our requirements.

The swimming pool is not well kept. The staircase is too stiff, luckily they allow us to change the room to the ground level on the next day.

staff very friendly

food court with live music until midnight opposite the hotel

The property is stunning and beautifully restored. The 24/7 free local snacks and drinks were a big plus. Staff members were super helpful with directions and restaurant recommendations!

There was 1 option for breakfast, despite them saying it was ‘continental.’ It was scrambled egg, toast and salad. For us adults, it was great but not so much for the kids. Also, they put us in the front 2 rooms, and both nights we were there, there was VERY loud live music across the street at Red Gardens. I don’t know whether that is every night or just the Friday and Saturday nights we stayed, but I’d ask before booking or ask to stay at the back of the hotel.

staff were really friendly, they recommended a lot of good places to visit and eat. Location was great because most famous spot were walking distance. spacious bathroom

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