The location of the hotel

Cleanliness of the toilet and bathroom.

Good location. Nice staff. Really polite. Great smell of Soap ;)

Too late for checkin process. (Able to checkin at 15.00) Some weird smell in the room (Humid smell) Faucet holder is broken Not control well about water temperature

Historical building, friendly front desk staff

Sound proofing

The hotel building is old, but I like it as a cultural heritage building. When I arrived the staff didn't say much but they did their jobs well. The room is spacious and I got a bathtub on the balcony as I chose before. The king size bed is large, but I wished it was bigger as I had one on many previous trip in Malaysia. Good air condition, hot water also available. However, I found the safe deposit box was jammed and I took it to reception to have it repaired. A few minutes later it was brought back to my room and it was working. The receptionist name is S, since then she always put nice smiles every time I pass through the lobby. Unfortunately later when we checked out early at 7AM, she was not on duty. The receptionist table was empty and we had to wait about 10 minutes before someone arrived. But this hotel and the service is good, I will stay again at this hotel.

The hotel did not provide tea and coffee sachet in the first night

Convenience locations. Bed comfortable

No parking. Bed abit dirt on bed sheet and comforter. Sound proof bad. And also near to masjid.

Not applicable as not eating in the Hotel restaurant

The wifi was cut off daily

No lift - only stairs. Great hot tub on roof. Got hotter as you went up the stairs but aircon in room quite efficient.

Stairs.

This is not even a proper hotel. No proper staff and service.

Really sucks Hotel no hot water Water supply in low pressure Staff asked me to use pipe water from outside to shower.