Restaurant very good

Beds a little hard

Very overpriced, 2 times in 1 months bad experience

vuala amazing! Very nice pool on the roof . recommended

Nice hotel that evokes luxury. Comfortable rooms. One of the better hotels in the larger Knokke area.

Catering could've been better. It seems staff at breakfast and bar were in education. Very willing to help, but inefficient and on times clumsy. It took ages to get two drinks served at the bar. Breakfast area clearly lacks capacity when the hotel is fully booked.

De bediening was vriendelijk en goed;

Good afternoon, The room could not be ventilated properly, it was too hot. The ventilation system/heating makes a lot of noise.

nice, clean and calm

I had to pay extra for an omellte at breakfast (13EUR)

Very good service from the beginning to the end as usual ! The comfort and the facilities are the best! Will come back soon

Very good location, amazing service and food in the restaurant

1) Not friendly for the family with small kids: for example, there is no swimming pool for the small kids. Only the rooms with a king size bed are provided. If you would like to live with your small kids, you should reserve another hotels. They don't have a standard room with 2 beds 2) The equipments in the rooms are so old and need to be updated and the rooms should be renovated: The light control are difficult to use, no plug-in close to the bed. If you need to charge your mobile phone, you should go to the bath room. 3) The quality of food and the service in the restaurant is great, but the price is so expensive. 4)Some mistakes on the invoice, but the hotel corrected it very quickly and efficiently Overall, it provides you the service of a 4 stars hotel but charges you the price of 5 stars hotel.

Nice vues, modern new construction,

no safe in the rooms, no privacy in bathrooms

Perfect location and superb breakfast.

There was an horrible smell in the garage.

Professional and friendly staff. Received an upgrade of the Room (120) that was a great surprise. Restaurant with very good quality.

Breakfast overpriced and a little strange that you still need to pay to have an omelete or fresh juice

The view on the lake

The moisture in the bathroom and making outside parking payable

Friendly staff which made the experience of being away from home during Christmas very enjoyable.

the space in the room and bathroom, the kindness of the staff.Very good service and attention .The decoration for Christmas

the toilet in the bathroom .It was not separated like in the cheaper rooms .A bit annoing if you have to go and the partner has just the shower or a bath Very poor light, it feels even more in winter At breakfast some poeple were going to the buffets without masks.Itwas difficult for the staff to make remarks It needs somebody from the higher managment to do so

spa accommodation is amazing and very beautiful. the rooms are big with a comfortable bed. I would recommend going to the restaurant. the food and staff are amazing.

Seems like the accommodation is old. the furniture doesn’t fit the room. sofa in the room is very uncomfortable.

The hotel is very well maintained and well decorated. Restaurant is beautiful, food was delicious and the waiters were lovely. The room was comfortable and had good amenities. But the high point for me was the staff: they were gentle, always with a smile and ready to help. The guys at the reception were fabulous. We ended up staying one more day and coming back twice in the next couple weeks. I would highly recommend.

I don't remember anything I didn't like. Everything was nice.

bell boy was very attent

ladie at the check inn was not realy in a good mood