beautiful interior , easy and accessible, comforting!

barely any tissue & the sink was full of water when we arrived

Great location for a city break in Birmingham. Good public transport link. Owner did respond positively when we complained. But this is not a quick fix. The property has the potential but falls woefully short at the moment.

Hot tub cold on arrival despite multiple requests. Hot tub not clean. Multiple advertised facilities not provided. Property mis represented as luxury. No dining table. No oven capable of cooking a meal for four people. Staining to many of the the walls in the property, requires redecorating. The beds did not have mattress protectors. No storage in downstairs bedroom had to keep clothes in suitcase. This is budget accommodation not what we paid for. If the property were accurately described and priced it would be a good place for a city break. Either change the description to fit the property or fix the property to match the description. No care or love goes into making the property welcoming to guests. We go on a long weekend away with our friends every year and this is by far the worst experience we have had. I could go on .......

Exceptional host, communication was consistent and supported throughout any queries. Apartment was very well kept & clean, very comfortable beds and jacuzzi was amazing as it was a relaxing stay and will be back in the future.

It was modern and big had Netflix and was very comfortable very accessible

Little things that could of been left tidy upon arrival

Very modern inside, spacious, clean and good facilities for having a group stay there.

Lovely property. Clean and spacious. Hot tub was fab. Easy to find.

Easy communication with checking in! Super friendly! Hot Tub in central Birmingham? Can’t complain at all!

Not a con at all but the property is super open plan, so if you are looking for a more private property then this won’t be suitable

Everything about the property was good. Clean maintained.

The extra charge for the hot tub !