Our stay was really awesome, the staff are very efficient and nice!! The manager Eliran helped us in everything we needed!! Yousef as well is just the best! The rooms a very clean. Everything in the hotel works!! The rooftop view is to take your breath away!!!

Have stayed here before, no surprises. Perfectly decent hotel, good staff. Pretty basic, especially by US standards. Rooms on the small side (again, by US standards). Very reasonable price, and excellent location. Would stay again

Good

The stay was very pleasant. At the reception there was Elya who was very nice and she helped us very kindly.

Excellent location and service.

Great location for our trip to Jerusalem.

the service and management were wonderful and accommodating. the hotel is in significant need of renovation.

Great location, good staff, reasonable price. Room suited my needs, not too fancy or large. Door to my room didn't lock, also TV didn't work. I paid for the breakfast, it was good but not as good as in other hotels. Only $9/day.

Excellent quiet place. Near to old city. Kind service.

I forgot my pills at home. The hotel arranged for a doctor to bring them to me within 3 hours.

We liked the location. Nice hotel. We enjoyed using the gym in the morning. Nice neighborhood. We enjoyed taking walks. We were glad that parking is available in the underground garage.

My second time staying in the hotel, this time was more enjoyable. My room was a refurbished and very comfortable. The hotel in general was at a good standard. The meals were affordable and of a good standard. Public transport is close by, enabling the ability to get around quickly. Walking to Mamilla is about 10 min and 20-30 min to the Old city. The hotel is very good value for money. I would definitely stay there again.

Terrible beds and thin walls.

Well located, very nice but not superior hotel. Clean, simple, adequate rooms. Excellent breakfasts. Friendly and helpful front desk. Would stay again. Decent value.

The location is prime. The hotel itself is a nice simple property.Rooms are cozy and simple.

The guy at the reception was just cold and lacked any customer skills. He was also rude to another guest when he tried to intervene in our conversation. He did accommodate the kids stay for an additional nominal fee but I’m not used to this attitude. One of the food managers seemed nice. Breakfast had good options. The room was really small and the bathroom shower was controlled only by liners. Not 4 star in my opinion and will never vouch for the stay not service here.

Nice location. Average service. Nice boutique hotel

very clean and very accomdated

The staff was amazing. The breakfast so very delicious. And Aleia at the ground was extra helpful and nice. The room was very clean and comfortable. And the area was so beautiful. We loved staying here and can not recommend them enough.

We have stayed at this location in the past and the last time was disappointing - however, we hoped that the management would do something based on their responses to us. They did nothing. the mattresses should have been replaced a few years ago - it was difficult, if not near impossible to fall asleep and was most assuredly not a restful night. The air conditioning was set at arctic levels. The thermostat seems to be just a decoration on the wall. You an control the fan speed and the on-off switch but the temperature dial does nothing. It was uncomfortably frigid such that we ended up turning the AC off completely. That was an improvement - but since all the other rooms are probably in the same situation, it was still cold such that in August we had to ask for extra blankets!! We have gold level membership with Hotels.com -- this gives us an upgrade and some other perks -- the receptionist insisted that the room we got was an upgrade because it is on a higher floor. I did not feel that there was any upgrade - the room is still small with an insufficient number of outlets and the furniture is shabby. We were supposed to receive a bottle of wine. The hotel decided that a small fruit plate was a better choice -- not in my mind. The staff was pleasant but clearly the management wants to drain this property and avoid repairs, improvements and needed maintenance. We will not be giving them another chance and will suggest that everyone else stays away too.

Quite a dated property, the photos on Expedia are certainly very polished. I had ants in my room and discovered the Mezezuah was missing from my door. It took the staff a couple of days to move me to a better room. Otherwise, the property had all the amenities I was seeking, albeit at an entry level standard.

Hotel has incredibly friendly and helpful staff the lobby area is well kept. Once in the room, you will notice poor housekeeping. I was left with dirty towels and linens from my first day and continued to receive dirty linens each day after. The hotel is in a nice location with friendly staff but it needs to be cleaned up.

The place was underwhelming. Felt old, dingy, and not kept up. The room itself was small, and did not feel fresh adn clean.

Nice place mostly locals where at the hotel.

Nice place mostly locals where at the hotel.

Ut was short and fair but the food for breakfast was terrible: dry bread, the salads weren’t fresh, no assortment.

Good location. Bad service. Bad breakfast.

Good location. Bad service. Bad breakfast.

Overall, It's a nice hotel, a little old, but nice due, and close to the cinematheque (We Were there a lot cause of the film festival). The main problem we had is that we orded a room with double bed and we got two single beds that was held together in a sheet that was supposed to unite them, but we still felt the line that separates the beds we suffer from back problems so it wasn't good for our health... They tried to help us, and to give us a diffrent room but the other rooms had the same problems: all of them had only two single beds.

Having stayed here before we were sure we knew what to expect. Check in was prompt and okay -- we have Gold level at Hotels.com and the hotel had already upgraded our room. Cleanliness was okay, but nothing special. Current regulations require the hotel to insure that all guests have a "green" passport for Covid - either vaccinated, recovered or recently tested negative. We were never asked to show this documentation. There was no visible attempt to make sure that everyone in public spaces was masked. We were supposed to receive a complimentary bottle of wine -- it took two trips to the reception desk to get that to happen. Sadly, the two biggest problems were the bed which was so uncomfortable as to seriously affect our sleep -- I felt like I was sleeping on a sheet of plywood. And the AC could not be controlled. There is a thermostat in the room but I am convinced that it is there only for show. No matter what temp we set it for - it blew at a frigid level. So that we either had an arctic blast or no AC at all. These two issues will force us to consider future plans and look for someplace else in Jerusalem for the next time. Additionally as a tourism professional, I will have to reconsider future recommendations.

Enjoyed very much!. Would have liked to receive every night the chocolates that were there upon arrival.:-) When arriving really late there was no more parking so we had to hunt for parking outside, Food was very good and had a wide variety

The location of the hotel is excellent. We liked our breakfasts. The hotel was clean and nice.