Very good customer service.

Very good customer service.

Amazing design but cleanliness is so bad (under bed) & static water inside bathroom

Well the bed is very comfortable. They gave you a lot of pillow. Lack of desk so its hard for me to do my job using a laptop. Easy to park. Overall is good.

The bed is super comfy like 5 stars hotels...i love the interior design and ambience. I wish i could stay longer...Absolutely love the matress, quilt, pillow and all the amenities given in hotel rooms. ..i love it...the best hotel that ive stayed in my life. Keep up the good work and expand your branch. I would love to stay in your boutique instead of other.

The bed is super comfy like 5 stars hotels...i love the interior design and ambience. I wish i could stay longer...Absolutely love the matress, quilt, pillow and all the amenities given in hotel rooms. ..i love it...the best hotel that ive stayed in my life. Keep up the good work and expand your branch. I would love to stay in your boutique instead of other.

Have been a loyal supporter to M Boutique Hotels for years but my last trip here was mere disappointments. The room’s conditions and cleanliness were not well kept and maintained compare to last time. I hope the management will reconsider to revamp or do proper cleaning. However, I would like to praise the receptionist name Venom as he was helpful and friendly, he assisted our requests with patient and smile although he was busy with the other line and working alone. Overall, despite the room’s condition, it is still a fair stay.

Have been a loyal supporter to M Boutique Hotels for years but my last trip here was mere disappointments. The room’s conditions and cleanliness were not well kept and maintained compare to last time. I hope the management will reconsider to revamp or do proper cleaning.However, I would like to praise the receptionist name Venom as he was helpful and friendly, he assisted our requests with patient and smile although he was busy with the other line and working alone. Overall, despite the room’s condition, it is still a fair stay.

park at your own risk, fixtures in room could be dusty. the rest was ok.

Nice designed, cleanliness, room comfort. Can get vegetarian food easily opposite the hotel

Nice designed, cleanliness, room comfort.Can get vegetarian food easily opposite the hotel

The staff is helpful & friendly. Room is very clean.

Hotel is nicely designed. Quiet place. Just no breakfast provided. But myself as vegetarian , I can easily get Bfast from the row of shop opposite and Aeon mall is walking distance away. Tesco is nearby too. Table in the room is not very suitable to work(I travel for business)

best to choose beside got aeon mall can walk going there, have fun

Staff was really friendly and helpful

I like to be quite for this Hotel. and the Hott in very good location. But have no breakfast, we hope take the breakfast next time.

Worse part was discovering the toilet was not clean because we found a used baby diapers in the dustbin which stank up the whole room and toilet, and they never change our room, only came to clean it up.

second time at this place after 3 years. Well maintained and clean. Great job.

If you like a different feel when entering a hotel, then this is definitely a must for you. The hotel is well decorated, thus living up to its name. The hotel is also nicely located next to a mall. The staff are friendly and helpful. Great for a night's stay.

Room was well designed but practicality probably was not a priority

Front desk is friendly and helpful. Quiet and comfortable and just next to Aeon

Very comfortable stay. Unique design and decoration

Stayed one night. Quick and smooth checkin. Happy with late checkout allowed. Love the hotel theme, it is my taste, warm and classic. Enjoy my room. Will definitely return.

Apart from the lack of parking due to its proximity to Aeon, the place was fresh and clean. Suggest for those with infants to take a twin room and combine the beds as this is bigger than the queen bed. Overall thumbs up.

The hotel was very nice. I wish that they had a breakfast plan even a place to just get coffee in the morning. Regardless the staff were nice the rooms were spacious.

The interior very nice, the room really comfortable n the staff really polite n helpful...

Great hotel. Awesome decor. Only thing is the location. It's in a suburb with nothing around it except for a shopping mall.

Loved the hotel- but a bit out of town.

Worth the stay. It is found near a shopping mall. Room was spacious and bathroom was clean.

It was amazing! The hotel is tastefully decorated and well-maintained. I am definitely checking out its other locations too for my next trip.

The hotel was absolutely fabulous. Everything was there, and more. The whole place was very clean and very well run, will definitely return

Very comfortable and value for money.