What a disappointing experience. The 5 star reviews for this hotel are far from reality. Considering the room was over £400, I wouldn’t expect most of the bathroom tiles to be loose and cracked which we tripped over time and again. Now onto dinner… £36 for the highlander beef for the ‘manager’ to not ask us how we want our fillet cooked, to forget the side dishes, to not give us steak knives and to point at us eating our dinner when another guest asks that the highlander beef is! Then it got even messier when we tried to check out. Whoever prepared the invoices the night before got them completely wrong. Some guests had the correct amount due but the wrong name on the invoice and others had a completely wrong balance to pay. For example, we paid for our dinner on the first night so our balance should be around £250 for half the room costs and the dogs surcharge of £30. However, overnight our bill miraculously racked up to over £600 because a member of staff added someone’s else dinner onto our invoice! The only thing holding this place together is the blonde lad, I unfortunately didn’t get his name but I believe he was the assistant manager. He was helpful, energetic and attentive throughout. I had a quick look at the trip advisor reviews before deciding on whether to share my experience and it is evident that the owner is unwilling to open his ears to concerned guests and take on their comments on how the hotel could improve.

Brilliant staff, food and comfortable room. No negatives.

After a long days driving we finally reached this hotel which is very isolated .. our Accomodation was okay but the food was not great in the restaurant with limited non seafood/fish options. The manager did allow us eventually to order from the bar menu but it wasn’t great. Service was so slow for breakfast and again not the best we had … can only assume they were short staffed but breakfast wasn’t set up for 08:00 which was already later than anywhere else we were staying … overall not the best but just okay.

Beautiful small hotel. We stayed with 2 dogs. Consequently we were allowed in bar but not restsurant/hotel lounge. It would be good to make it clear that dogs not allowed in lounge.

The hotel is situated in an outstanding area of natural beauty with glorious views out to the summer islands. The staff were friendly, helpful and attentive. The dinner was excellent and breakfast was also of a very high standard.

Excellent comfy and friendly hotel. Service excellent. The hotel itself is a little tired. It is closing a the end of the season for two years major refurbishment. I do hope they don’t alter the ambience or try to cater for the.masses. The people who stay there as it islquiet, a bit old fashioned and serves an excellent fresh local food. Thank goodness it’s not like a gastro pub with rooms! The views are magnificent even in the rain. Lovely walks and a few mountains to climb.

Over the last two decades or so I have made three visits, I believe each was under different owners, certainly different chefs, however the experience has remained top notch each time. The welcome is great and after usually a long journey the obvious luxury is welcome too, whether it’s relaxing into the deep sofas in the resident’s lounge or catching a cheeky 40 winks on a very comfortable bed. A twin room this time under a turf roof and there was nothing not too like. A huge bathroom too! The peace of the Summer Isles Hotel is great! Dinner was, as expected delicious and the fish always a treat. Similarly they do a great breakfast menu and they can provide marmite so toast is complete! The staff are brilliant, friendly, professional, helpful and strike just the right tone. I always wish I had more time to spend here, soon I trust I’ll be back.

Great view . Shower was fantastic. Restaurant had great menu and food