If you’re looking for a unique experience, book this hotel! This hotel is so beautiful and old in all the best ways. It had so much character and was honestly perfect. It was also right in the middle of all the action, so location was perfect.

Staff is very friendly and helpful. Food and drinks were excellent. Interior decor very creative and interesting. Place is clean.

The staff at Casa Lola was very helpful, pleasant and efficient. We spoke very little spanish but they all accommodated us.

Gorgeous property, and wonderful customer service!

The hotel has amazing architecture, great breakfast and the location close to all the nightlife of Cartagena. Everyone was so attentive and the massage with Yolanda was amazing

Excellent hotel

Hotel was clean, staff was super friendly and helpful. Neighborhood was a mess (due to holidays). Room's security box didn't work and we never got hot water in the shower. Open ceiling above bathroom allowed for too much noise from the street to be heard.

Hotel has its own originality. Some construction in the area.

The building is appealing but our room was tiny and we it took us an hour and three different staff members to find coffee in the morning!

Excellent staff, great location, worth of every penny.

Property was doing some sort of maintenance and my original booked room was not available

beautiful interior and rooms, lovely rooftop , laid out for privacy and comfort, concierge great. Only issue was really long wait for breakfast, nearly an hour for a simple breakfast

Casa Lola is beautiful, I highly recommend it. The staff is very attentive and friendly. The food in the restaurant is delicious. I absolutely love their piña coladas. Would definitely stay there again.

Great staff and excellent restaurant.

It was beautiful

Unfortunately our stay with Casa Lola was disappointing. The room was dark, musty and dirty. We found cockroaches in the room multiple time during our stay. We did mention about cockroaches to front desk and we were asked to speak with manager next morning about cockroaches. The front desk did not offer to change room or offered any help. Plus, language barrier makes it difficult to communicate. We booked this place based on previous good reviews and location however, both failed. Location- this hotel is in Gestamani neighborhood which is not inside the wall. You will have to cross sketchy street to get to old city so it’s better to stay inside the old city. Another disappointing fact is Expedia has this hotel as VIP, which makes me not want to believe in Expedia VIP anymore. The few good things- good breakfast, few friendly staff and plants around the breakfast area. I would not recommend this hotel, we ended up spending most of our time out of the hotel. There are better option in old city.

Great location. Caring and helpful staff. Restaurant has good dishes. Highly recommend. Decor is unique.

Gorgeous gorgeous property! Very luxurious. The decoration and aesthetic is insane

Had a great stay here, it felt like staying in a artsy green mansion. Rooms were spacious with high ceilings and well decorated. Staff was helpful and attentive. Area outside was busy with vendors and crowds, but we liked the excitement, and even the front most room was quiet.

Everything was treated in a very professional way.

It felt original.

The staff was wonderful.

This was amazing stay. A true hidden gem in the city! Walking distance from many shops and eateries. I will return soon. The hotel provided me with reasonable upgrades which included the presidential suite. This place comes highly recommended.

We wanted to like this hotel and acknowledged good potential, but I did not like it and will not return Good Nice gem feeling decor Comfortable mattress Breakfast (many choices, long hours) Bad Room very small Run down and some not properly working Bugs. A lot of ants and found a roach in room Excessive noise during the night Pool bar never opened We requested to change the room bec of loud music at night and toilet didn't flash right. Door knob had sharp nail sticking out and that hurt my husband hand once. Next room was even smaller with tiny tiny bathroom, and there are a lot of ants and got huge bug bites during the night. Small leaks throughout in bathroom which we didn’t even mention it anymore as we were leaving next day. Perhaps we got bad luck for the rooms we were assigned but will not return. We stayed during the weekend but pool bar was never opened. Staff was nice. Spa was good. Food was ok.

Was amazing food,service, the master bedroom was out of the world. The front guys were so helpful and so friendly. Definitely I will be back

This hotel is located in the Getsemani district of Cartagena which is incredibly artsy. We visited with our teen and had a blast! The staff were incredible and helpful with all of our planning.

This hotel is a little hidden gem in the Getsemani area of the walled city. Definitely something to consider if you want a unique experience away from the cookie cutter high capacity hotels. The rooms are all unique and I appreciate the design and feel. If there's a specific room design you want from the pictures, I guess it would be good to try requesting it ahead of time. Ours was in a bit of a noisy area between the two eating areas but things quiet down and it didn't bother us when it was time to sleep. My only complaint was that there was a window next to the stairs up to the pool with a semi transparent curtain - not sure how much privacy we had there depending on the lighting conditions. The rooftop pool area has several semi private sections to hang out in. I didn't even notice the different areas the first time dropping in. The hotel restaurant was good and the overall environment was great to hang out in. The main front staff was friendly and were able to speak with us in English.

We rented 4 rooms. They were all dark, windowless, and small with a strong odor. We never had hot water in one of the rooms even though we complained to the hotel staff. Otherwise, the location was great and the hotel was stunningly beautiful.

Very relaxing and quiet. Older building with lots of character. Within walking distance to many restaurants, and city center. I would definitely stay here again

Had a wonderful stay. Staff, especially the F&B staff are engaging and warm. Made us feel at home.

Loved

Beautiful property! I love the pool area and every little detail of the decor