Thinks it’s a top hotel. Reserved two nights. Weather forced us to leave after one. Youngster at front counter said “no refunds, it’s in the contract.” I explained I didn’t want a refund, I wanted a room credit for when we planned to return in two weeks. “Nope. Call this number, maybe they’ll think about that.” Our flight got canceled, so we used the second night as originally planned. But, I don’t stay where policies are abusive.

Nice views of the lake. Walkable

This is a nice property walkable to town with great views of the lake. Nice breakfast. Helpful staff. If you don’t want to go all the way out to llao llao this is your place.

Its a quite stunning view hotel, will not rated as 5 stars, but is a very nice hotel, walkable from city center. Not very good internet conection. But overall very nice

Walked to city center. Dinner menu was limited. Front desk was great. Dining room personnel were very attentive. Mateo was super pleasant.

Very friendly, helpful staff.

The view is incredible, wouldnt recommend a room thats on the road though, lots of noise due to traffic

Staff are very nice but this hotel needs work. The rooms are set up with the bare minimum. A couple of times I had to ask for toilet paper and towels. Hotel was very nice views but decor needs upgrade. WiFi is very patchy

I am not happy about the tremendous noise!!! My room was in front of the elevator, next to the lobby. I couldn’t close my eyes at night from loudness!!!

We arrived early at the property, they accommodated us and were able to check in 4-5 hours early at our request.

The staff needs to improve on friendliness and being nice a the front desk. Breakfast was good. The location is great and convenient.

Great experience and dedication from all team

No air condition could cause some comfort issues. Since it’s hot and stuffy, you can either open your window or use a portable fan that is provided in the room. The fan is noisy, which would make sense. However, opening the window (if your room faces the street) just invites even more noise into your room. The staff don’t appear to be very friendly, particularly the front desk staff. Very monotone, very unwelcoming. But the rooms are clean… so that’s good.

There is not A/C in this Hotel, and the windows do not have a insect screen in case you want to cool the room down by opening the window. It was a poor choice they made to not include an A/C unit per room in case some passengers required it.

Great location on lake with beautiful views. Nice facilities. Very friendly staff. Decent breakfast buffet.

Great hotel a short walk from the town centre. Pool and spa are great and service was really good. Reception on hand to help organise trips and car rental

Fantastic location, the best views of the mountai and lake in Bariloche plus great bar and breakfast

Overall, a fabulous hotel with the most amazing views of the lake. We really enjoyed our stay, and the cocktails at the bar were amazing, although they did run out of tequila on the second night, but this seemed to be common in the town. The rooms do not have air conditioning, but if you like to fall asleep to the sound of crashing waves like we do, then leave the window open overnight. Staff were friendly, although when we were checking out and questioned a charge on the bill, we couldn’t get a straight answer as to what it was for. We stated we refused to pay it unless they could tell us what it was, so they eventually removed it from the bill (somewhat reluctantly). You do need to pay the eco tax in cash though, that is legit. Enjoyed our stay though and would stay again!

Hotel lets itself down by no heat control. I struggled to sleep both nights due to.the heat in room which spolit the overall stay

Love the hotel. View is excellent!!

Great views worth every penny , will recommend and stay again

Muy buen hotel sobre el lago.

Location with great view, and excellent Bar. Rooms are small for a Junior suite and breakfasts is limited

The best thing this hotel has is the view, at arrival i informed the staff that expedia had sent me a mail where I was to get late check in and a discount on hotel restaurant charges. Not only did they not have any information about this but ask me to produce this e mail. I had erased the email but after much looking found it in my reservation at the expedia website. They acknowledge it but called us on the day of check out to ask if we really needed the late check out! We had already told them our flight was late and we could use the extra two hours. It is a nice hotel but there are many others around. Bariloche is beautiful and a must see.

Very well layout of the hotel. Glass walls expose the wonderful views of the lake and the mountains with their snow covered tops. Great location within walking distance to Bariloche downtown.

Everything was extremely good. The check in process was fast and the restaurant is superb.

The views were wonderful. We had a room with the lake view and it was the best thing about our stay and the property

We could not fault this hotel. The location was good, only a 10 minute walk into town and the views of the lake were brilliant. Every interaction with staff was great, super helpful and friendly.

The views are amazing, bit far from local areas. You've to walk for a while like 10mins. The staff and the facilities were great and the breakfast was okay. Though limited parking space but they accommodated us during the duration which was nice. Overall it was a nice place.

The views are amazing, bit far from local areas. Youve to walk for a while like 10mins. The staff and the facilities were great and the breakfast was okay. Though limited parking space but they accommodated us during the duration which was nice. Overall it was a nice place.

The Hotel is great, location is perfect and the view to the Lake make it very special. My only feedback is the number of employees that are too small for the demand and the ones working have to try very hard to make things happen! Special Thanks to Juan Pablo, and Joaquin

Hotel and staff were amazing. Woud definitely stay here again. Location is perfect!