During our week-long stay in Mexico City to celebrate our daughter's wedding, we sought high-end, elegant, spacious accommodations to serve as a base for our family during the wedding preparations. Positive aspects of the penthouse include its spaciousness, excellent location, ease of check-in, and overall safety. The four bedrooms with en-suite bathrooms, a well-appointed living area, and a charming patio provided a comfortable setting for our family. Also, the host was fairly responsive to our needs. However, despite these positive aspects, we encountered many challenges that led us to check out after just two nights. There are too many issues to list here, but some of them include malfunctioning toilets, a calcified shower head in the master bath, a shower that sprays water everywhere but down, and an unpleasant odor in the powder room that permeates the entire house. Furthermore, we noticed holes in some of the bedding, as well as dead or dying plants throughout the property. The expensive penthouse has the potential to be an exceptional space, but it appears that it has not been well-maintained. There were several signs of wear and tear, dirty dishes in the dishwasher upon our arrival, and laundry left hanging in the laundry room. These factors suggest that this property does currently meet the standards expected of a high-end property.

The secured apartment was wonderful in a setting close to the park, wonderful cafes & restaurants. We had minor issues and the host went beyond efforts to help. Will return!