Elevator broke to 4th floor which we were on and pool was broke which we booked for our 2 grandkids. This should have been disclosed in advance

Elevator broke to 4th floor which we were on and pool was broke which we booked for our 2 grandkids. This should have been disclosed in advance

Great room, good shower, lousy breakfast. Pool and hot tub out of order but I wasn’t planning on using them anyway. Discounted price made it a good bargain.

Great room, good shower, lousy breakfast. Pool and hot tub out of order but I wasn’t planning on using them anyway. Discounted price made it a good bargain.

When we got there, we found out the pool anf hot tub were out of order. We tried getting a refund because we had kids and wanted to see if we could find somewhere else, but we were refused and we weren't even offered a discount on the room for those amenities not working. Then, my daughter booked the rooms but had it under our names, and they straight out refused to change the card to ours, so they paid for rooms in our names with her card that wasn't even present. On top of all of that, the staff was extremely rude. I believe her bame was Ariana. She was beyond rude to everyone! Then she was no where to be found the rest of the night and was jever seen behind the desk again. She shouldn't be allowed to work in customer service. Then last but not least, the breakfast was not what was deacribed by others.

When we got there, we found out the pool anf hot tub were out of order. We tried getting a refund because we had kids and wanted to see if we could find somewhere else, but we were refused and we weren't even offered a discount on the room for those amenities not working. Then, my daughter booked the rooms but had it under our names, and they straight out refused to change the card to ours, so they paid for rooms in our names with her card that wasn't even present. On top of all of that, the staff was extremely rude. I believe her bame was Ariana. She was beyond rude to everyone! Then she was no where to be found the rest of the night and was jever seen behind the desk again. She shouldn't be allowed to work in customer service. Then last but not least, the breakfast was not what was deacribed by others.

Very comfortable

Very comfortable

Hotel clean and maintained, laundry was clean and worked well, $1.50 per load. Breakfast was better than most! Bed was comfortable, all was good.

Hotel clean and maintained, laundry was clean and worked well, $1.50 per load. Breakfast was better than most! Bed was comfortable, all was good.

The hotel and room was clean and comfortable. It is in an isolated area near other hotels. It is not far from downtown but you have to drive to everything.

The hotel and room was clean and comfortable. It is in an isolated area near other hotels. It is not far from downtown but you have to drive to everything.

Beds were great. Good selection for breakfast

Beds were great. Good selection for breakfast

We felt very comfortable and very quiet. Finally got on the first floor. Breakfast was great as well as the coffee

Good clean room a decent breakfast plus was open early

Good clean room a decent breakfast plus was open early

Dirty hot tub and pool-

Comfortable

Comfortable

Clean and friendly help.

Clean and friendly help.

Great for a quick night’s stay, about an hour from Devil’s tower

Great for a quick night’s stay, about an hour from Devil’s tower

Great property, easy check in. Rooms were really clean and with no smells. Nice free breakfast.

Great property, easy check in. Rooms were really clean and with no smells. Nice free breakfast.

Nice hotel

Nice hotel

Enjoyed my stay.

Overall the property is nice. However, when i went into my room on first floor I found the window unlockes and open just a crack behind the curtains. I checked in during night hours. The bed was comfortable enough to enjoy the sleep. The room was very clean. I would encourage the property to leave water glasses in the bathroom. The bathroom tub at the bottom needs resurfacing could see greyness spots inside the tub.( Room 106). The deadbolt inside my room was not fully locked in place to the adjoining room. I locked it securely.

The hotel is very nice and our room was spacious. Would be nice though, if they didn't cheap out with one-ply toilet paper and tissues in the rooms.

The hotel is very nice and our room was spacious. Would be nice though, if they didn't cheap out with one-ply toilet paper and tissues in the rooms.