Clean and comfy hotel. Great breakfast.

Great breakfast, nice spa

Great breakfast, nice spa

I genuinely love this hotel , service rooms beds service spa gym food epic !!!!

I genuinely love this hotel , service rooms beds service spa gym food epic !!!!

Distinctly average experience, the team really didn’t seem at all interested, the rooms are more basic than a premier inn and looking dated.

We loved the breakfast !!

Bed wasnt very comfortable, i woke up several times with a bad back in the night and air com wasnt working. Car parking £29.95 what a rip off. Plus disappointed to hear that the pool was closed due a technical difficulty this morning. Could have stayed at premier inn with no pool facility much cheaper. Son loved the breakfast so that was his up point.

Bed wasnt very comfortable, i woke up several times with a bad back in the night and air com wasnt working. Car parking £29.95 what a rip off. Plus disappointed to hear that the pool was closed due a technical difficulty this morning. Could have stayed at premier inn with no pool facility much cheaper. Son loved the breakfast so that was his up point.

The cloud bar

The cloud bar

Aircon did not work in the room was moved to another room that hadn’t been cleaned properly. The door broke which the manager came and told me that I couldn’t lock my room. Unfortunately I had to be sent back to my original room in which I was unable to sleep due to the heat

Aircon did not work in the room was moved to another room that hadn’t been cleaned properly. The door broke which the manager came and told me that I couldn’t lock my room. Unfortunately I had to be sent back to my original room in which I was unable to sleep due to the heat

The check in was easy and the receptionist was very helpful and checked us in prior to the nominated check in time. The room was clean and spacious. However as we were close to the lifts we were disturbed during the night. The bathroom was poorly lit and my shaving and my wife applying her makeup was hindered. In addition the door lock was broken and it was not permissible to double lock the door from within the room.

The check in was easy and the receptionist was very helpful and checked us in prior to the nominated check in time. The room was clean and spacious. However as we were close to the lifts we were disturbed during the night. The bathroom was poorly lit and my shaving and my wife applying her makeup was hindered. In addition the door lock was broken and it was not permissible to double lock the door from within the room.

Forgot to deliver cot to room . Booked and paid for a dinner that was not available in the restaurant. Refunded but spoilt it slightly

Forgot to deliver cot to room . Booked and paid for a dinner that was not available in the restaurant. Refunded but spoilt it slightly

a perfect say nice breakfast good locations

loved the location near deansgate tram

loved the location near deansgate tram

a perfect say nice breakfast good locations

The good : spacious room , nice view , clean and modernish , long desk for working on laptop , checkout midday ! The bad: ice machine on floor 10 not working , shower leaking into bedroom

The good : spacious room , nice view , clean and modernish , long desk for working on laptop , checkout midday ! The bad: ice machine on floor 10 not working , shower leaking into bedroom

Shame the changing rooms were out of action but otherwise couldn’t fault this hotel for convenience and comfort.

Shame the changing rooms were out of action but otherwise couldn’t fault this hotel for convenience and comfort.

It ok lots of marks on the walls and terrible design of layout.

It ok lots of marks on the walls and terrible design of layout.

Warm and friendly staff. Made to feel welcomed the moment we arrived

Warm and friendly staff. Made to feel welcomed the moment we arrived

Had our room which was 410, we noticed once we un pacled that a "fire door" lead into the room next door. This door has no where near passed fire regulations. A fdoor gap has to be 3mm around the frame with a 10mm atbthe bottom. This is due to smoke, as the intum steip expand to creat a tight gap! We rang the service on the phone & basically got told it doesnt matter due to it being a door in which joins both rooms... this is a massive concern due to a sign down stairs saying you take fore protection seriously... we checked out a day early due to feeling unsafe. This would only take 1 person to leave hair straighteners on or anything like to cause a fire in which we could of then had a room full of smoke because of this. I am firas trained in which is a fire door specialist in fitting and checking. I would recommend urgently to get this changed and another others in which doesnt meet regs!

Had our room which was 410, we noticed once we un pacled that a "fire door" lead into the room next door. This door has no where near passed fire regulations. A fdoor gap has to be 3mm around the frame with a 10mm atbthe bottom. This is due to smoke, as the intum steip expand to creat a tight gap! We rang the service on the phone & basically got told it doesnt matter due to it being a door in which joins both rooms... this is a massive concern due to a sign down stairs saying you take fore protection seriously... we checked out a day early due to feeling unsafe. This would only take 1 person to leave hair straighteners on or anything like to cause a fire in which we could of then had a room full of smoke because of this. I am firas trained in which is a fire door specialist in fitting and checking. I would recommend urgently to get this changed and another others in which doesnt meet regs!

Lovely hotel and the service was unbelievable