Easily accessible to town in quiet area. Tea and coffee available 24/7 in reception. Staf

We had a lovely stay at the Bow View Lodge, the reception staff were very helpful and friendly. However, the rooms are in desperate need of a refurb as the rooms are very very dated and tired looking. For how much they charge for a room, you would expect to not see water marks on the ceiling and toilet roll holder just hanging on!

We had a lovely stay at the Bow View Lodge, the reception staff were very helpful and friendly. However, the rooms are in desperate need of a refurb as the rooms are very very dated and tired looking. For how much they charge for a room, you would expect to not see water marks on the ceiling and toilet roll holder just hanging on!

Small and dirty room

Small and dirty room

We loved our stay at this hotel, perfectly situated on the Bow River in Banff! We had a beautiful river view. All reception staff were lovely and very competent. Some even made activity recommendations. Everything was within walkable distance. While the room was warm on a hot day, a fan cooled us down quickly.

No AC and sliding door locked because deck was just painted. Not cheap for this room.

No AC and sliding door locked because deck was just painted. Not cheap for this room.

The location was unbeatable! The hotel itself was basic but met our needs. They supplied a fan and heater as there was no AC.

Great location & good value

Great location. The staff was exceptional, so polite and took time to share information for everything from outings to food to directions. Only problem was the heater turning on late at night. It was too late when we went to bed to call maintenance because we didn't want to wake up the entire family in the family room, so we opened the windows and then the train woke us up during sleeping hours.

Great location & good value

Excellent location, wonderful staff. Our room overlooked the Bow River. Walking distance to restaurants and shopping. Will definitely stay here again.

The building is old and without air conditioning. The toilet clogged and water overflow. But staff were approachable and helpful to switch room for us

Excellent location. Decent stay.

Lovely stay here - v close to river with chance of seeing deer and elk in mornings. Hotel is old style for sure but very comfortable - staff were very nice too

Lovely stay here - v close to river with chance of seeing deer and elk in mornings. Hotel is old style for sure but very comfortable - staff were very nice too

Thank you

I chose this location because of the location, close enough to shopping and dining but off the path and right next to the Bow River Trail and a few blocks away from Tim Hortons for Morning Coffee. The hotel is dated but the rooms are comfy and clean. This hotel does not have air conditioning but they do have a small table fan in room. We did request an additional one , which they provided. The staff was incredible. Very knowledgeable, extremely kind and accommodating. One the 3nd night there my daughter asked if I could keep her dogs for the night and I asked the front desk and they said I should be able to switch rooms the next day-no problem. The only issue I had was that the next day was my daughters wedding. But the staff handle it all while we celebrated and when I got back for the night they had switched it all. HOW AMAZING! I was so worried and for no reason, they understood the assignment and killed it. I will be back for sure!

I chose this location because of the location, close enough to shopping and dining but off the path and right next to the Bow River Trail and a few blocks away from Tim Hortons for Morning Coffee. The hotel is dated but the rooms are comfy and clean. This hotel does not have air conditioning but they do have a small table fan in room. We did request an additional one , which they provided. The staff was incredible. Very knowledgeable, extremely kind and accommodating. One the 3nd night there my daughter asked if I could keep her dogs for the night and I asked the front desk and they said I should be able to switch rooms the next day-no problem. The only issue I had was that the next day was my daughters wedding. But the staff handle it all while we celebrated and when I got back for the night they had switched it all. HOW AMAZING! I was so worried and for no reason, they understood the assignment and killed it. I will be back for sure!

Convenient, clean. Facilities are a bit dated but good value compared to other places in Banff.

Thank you

Convenient, clean. Facilities are a bit dated but good value compared to other places in Banff.

Property definitely needs an upgrade along with air conditioning

Property definitely needs an upgrade along with air conditioning

For a tourist destination vehicle parking left a lot to be desired.

For a tourist destination vehicle parking left a lot to be desired.

Room was nice and had a sofa and an area to eat in the room. Nice view of the river from the balcony

Room was nice and had a sofa and an area to eat in the room. Nice view of the river from the balcony

Great Location for walking to EVERYTHING in BANFF. Roomy but need updating. Had the option to use pool, hot tub…at sister property but this was not very convenient. Desk staff was loud during the night. Opt for a River view room if available

Great Location for walking to EVERYTHING in BANFF. Roomy but need updating. Had the option to use pool, hot tub…at sister property but this was not very convenient. Desk staff was loud during the night. Opt for a River view room if available

The people were nice. The amenities available next door, the pool and the hot tub, were quite nice. The walkability in the area was very good, next to the river and downtownt. The rooms I felt could have been updated, they were just so so.