Listing said my room would have fridge and kitchen and hotel had laundry...it had none of that. Room looked nothing like it either. WiFi they charged me $35/week x 2 to have laptop and phone hooked up and it hardly worked. My balcony was filled with trash and room floor dirty. No iron in room.

I was told I would have a fridge and kitchen and there was laundry here...room does not have that and it is tiny with twin size bed only. Room only has fan so can be hot and uncomfortable. They want to charge you TWICE for WiFi to have on laptop and phone. I am here for work and need both...absurd. Balcony was filled with trash and clothing. Maid threw my clothing and toiletries in my closet around.

Miscommunication and complete lack of competence by staff at desk. We were shown a picture of an apartment and expected that when we booked, but we're given a room with no air conditioning. We stayed in port pollenca and were also shown an apartment and received what we expected. Then the staff told us that food was all inclusive; we asked and the lady behind the service desk told us again, all inclusive, including beer and wine. When we came in from site seeing to have dinner, a dining room staff person started scolding us because we did not have arm bracelets to eat dinner! Fortunately we only stayed there for one night. I would not recommend this place to anyone who wants to enjoy their vacation or be given straight anwsers. Extremely disappointing visit to this area. In retrospect, we wished we would have stayed in port de pollenca as we had a great experience there!