They charged the client money when we already provide the Credit Card to be charged. When they do charge, they charge an extra 4.5% of Credit Card fee.

NO SWIMMING POOL

Air conditioning machine

All of things especially breakfast is rubbish

The bed was comfortable, and the location was directly at the mekong river and close to alot of restaurants. it was quite calm there, so you could sleep pretty good.

The furniture is very old but still working. The water in the shower was cold. The people working at the reception ( except the chef woman) seemed so unprofessional and unfriendly. could not speak good english and seemed just really not in a good mood. gave us not a good feeling. the chef woman was helpful thought! The water, beer and drinks you could buy at the reception was SO EXPENSIVE. a big water was 2 dollars and they used an exchange rate which was really unfair. google said 16 and they used 18, just to get more money.

Good value for money. Very efficient airport pick up, even though I arrived late in the evening. Nice touch of mini bar, tea service and numerous bathroom amenities in the room. Very nice staff!

staff was helpful, room was very pleasant nice view on the Mekong, tip: walk over to the river, lovely to see the sunset and nice view

cold shower 28 degrees C but perhaps I didn’t work out how to change that room on 6th floor, as far as I know, no elevator Other female guests came back late and were very noisy, tried to open my room, they thought a friend had that room. however, this of course is not the fault of the hotel

The hotel was clean and staff were polite. there is a lift. the room was very spacious with a balcony and beds were very comfortable. luggage storage and free airport shuttle was a bonus.

the breakfast was frugal with no options for vegetarians. the hi tech geyser in the batrhroom did not work so we could not get hot water. and for short people it is difficult to reach upto the geyser knobs. They did not pack breakfast when we had to leave by AM.

Great location, staff very polite and attentive. Comfortable beds, ask for a room on the road side, very quite at night. Rooms on the inside of the hotel are too close to the temple and noisy because of the early wake up call for the monks 😂 free airport shuttle.

Breakfast. Nonexistent! Ok for Chinese food lovers. American breakfast option not available.