Breakfast was great with good selection. Location excellence

Softer pillows

Dinner menu was varied and meal was of good quality. Restaurant was closed (it was a bank holiday) but dining in the bar was no problem. Service was efficient and good humoured.

Full English at breakfast could have been better! Bacon, sausage and black pudding overcooked!A well

Excellent hotel with perfect staff and first class service and food.

N/A

Staff were excellent - friendly and helpful. Prices for food/drinks were very reasonable

Breakfast was disappointing. Long queues to get seated, cold plates for the hot breakfast, what appeared to be watery constituted scrambled egg or broken fried eggs, no granola, fruit was bitter tasting. Accepted that it was very busy at the time.

The team are fabulous.

Two couples; our rooms were placed adjacent. The view was over the canal that ran 50m to the rear of the hotel..beautiful, and very calming. The 'moat' to the front provides a gorgeous setting but it isn't just a front. The outside tables, the bar and the restaurant are all very nicely appointed..not a hint of 'corporate hospitality'.

Nothing.

Location and atmosphere

Nothing

great location and amazing staff and iutstanding food at dinner and breakfast

nothing

location and period hotel

the staff at reception

The room nice and fresh bright and clean the food was very high quality and the stuff were lovely helpful and friendly not more could ask for

It would have being nice the have a pool

Dinner in the bar excellent Breakfast

breakfast was nice, room was super clean and a good size

view and noise over the M6, bed was a little hard.

Convenient for M6 access Room very comfortable Service friendly and efficient

Nothing to complain about

Close to the motorway, handy for an overnight stay, easy parking, good restaurant on site

When I first got in the room I couldn’t find a light switch and it was dark outside so a switch near the door would be handy

Attending fundraising gala dinner

lovely property, comfortable and clean rooms, nice and quiet

the menu choices were a bit limited in the restaurant

Restaurant

Tv not working

The service was not good. Wine ordered was delayed, extra glasses were asked for but never arrived. Starters came but no wine. The breakfast food was not hot. Again the service was slow.

Lovely big bed and good sized room. Lovely breakfast too.

The bar, restaurant and corridors were very chilly which made breakfast a bit uncomfortable.

Lovely location, spotless and well catered for.

Check in procedure was a bit odd (check in when you come back from your function at midnight 🤷‍♀️). It would be great if the hotel could keep a room for use on request for pre check in as it was hard getting ready for a wedding.

The location was tranquil and serene long walk along canal before dinner after busy day was a treat. Pleasant dining area with lovely restaurant. Overall would highly recommend for short break!

The bar was poorly stocked unable to serve a number of alcoholic requests, surprised me as this appears to be a popular wedding venue. Barman was very apologetic and pleasant but disappointed overall with this aspect. The restaurant staff were young and perhaps would benefit with more training! Offered dessert when hadn’t eaten main course, wrong wine arrived shortly followed by correct one by another member of staff at the same time. Need to be on the ball with table requirements/rotation.

Faultless.

Nothing

it’s charm yet modern rooms fantastic power shower soft water friendly staff

no gym or pool, sauna or steam room Did not think the choice of mains in bar were that good. puddings excellent

The location was great for a quiet relaxing stay and near the canal if you like s walk or cycle the towpath.

Good and bad the motorway is close by great for access but you can hear it outside in the background