Great location 'smack in the middle' of everything. Apartments are neat and clean, with most things you'll need for a short stay, including a sweet little welcome treat. Easy check in. Very communicative host. Irene was wonderful and went above and beyond to accommodate us. She helped us move units when the unit we first had reserved did not work for our family. She even mailed my husband's jacket back which had been forgotten in a closet.

We had originally booked the lower floor unit, which we discovered at check in had a distinct mold smell. This may not bother some guests, but is an issue if you have allergies. The host very graciously assisted us in moving to a higher floor unit, which did not have any issues.

Location was great, large enough to accommodate our group.

Host communication was lacking. There was minimal communication from time the reservation was made to check-in. A timeframe for arrival was given and we struggled to find the location. Host was called for help and didn’t answer. After we finally found the location pictures with instructions were received. We had to wait for almost an hour outside of the apartment for the host’s representative to let us in. When she arrived she blamed the cleaning lady for not letting us in. (Inappropriate) Host’s representative said we owed more money at check-in which was not stated at anytime prior to arrival. When questioned, host’s representative apologized for the misunderstanding and said “this is a gift for you.” We paid the city tax for the number of people staying in the accommodations and received a receipt. After check in, the Host contacted Booking customer service saying we owed more money and also requested the city tax payment 2 additional times before and after check-out. I sent a picture of our receipt and then the host claimed they were messaging the wrong person. Accommodations would have been great if not for the poor communication of host and their representative, and multiple attempts to make us pay more than the reservation and verbal agreements made at check-in.

The place was amazing. Very close to the water shuttle and Saint Mark's Square. It was super conformable to check in and out as well. There are shops close by if you don't feel like walking for a long distance to get coffee or food.

The property was in a great location. Within a two-minute walk the property was near so great restaurants and eateries. We were also just a 5-minute walk away from a water boat station. The property was close enough to the Rialto Bridge, shops/stores, and more mist-see attractions but yet a little off the beaten path so it was nice and quiet where we were. The windows looked out to a pretty landscaped courtyard, filled with plants and trees, which was a pleasant surprise in Venice. The property was also on dead end which means even more reduced foot traffic near the property.

Wasn’t anything that I found as a negative.

Great location, very central but quiet

We were a group of 5 looking to explore Venice. The apartment was spacious, clean, comfortable. check in was fantastic and the host is so helpful. The location was superb, close to everything. I would highly recommend staying here.

Nothing, everything was more than perfect.

Great location, friendly and helpful host, comfortable beds

missing tv cable, one door to a room couldn't be fully closed

Fantastic host, central location & well equipped apartment.

The shower drain was blocked but our host Irene organized for it to be fixed immediately!!