Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel
4.3
Excellent(1,304 Reviews)Hotel in Taunton Deane
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel in Bridgwater has 3-star accommodation with a shared lounge, a restaurant and a bar. The hotel also offers free WiFi and free private parking.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Taunton Deane
Available Rooms
Standard Double Room
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Sofa Bed
1 Sofa • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room - Disability Access
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double or 2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,304 Reviews)100% verified reviews
4.3
Very much no complaints
Nothing to dislike
4.3
We were allocated another hotel due to the Holiday Inn being refurbed, however the replacement was excellent, we stayed at the Hotel Ibis, Bridgewater, we had 1 twin & 1 double connecting rooms which were amazing. Loved the "industrial" feel and look of the decor. Breakfast was slow and had to wait for food to be replenished, however it was very good.
The wait for food at breakfast.
4.3
Andrew is really helpful in supporting the guests. Andrew moved to a quiet room on arrival due to large group in.
nothing
4.3
This hotel was taken over by the home office taking over.
It was neant to be celebrating our engagement as this was where i said yes. So upsetting.
Let down by being a member of yours. We were offered a basic hotel. Not good. Why o why am I getting this email from you after you had cancelled our christmas.
4.3
staff were so helpful and friendly
4.3
the staff are a real asset , nothing too much trouble
4.3
perfect location and the staff were lovely
the shower was a bit unkept - they are clearly new and spacious - which is lovely, but some parts looked like they hadn’t been cleaned.
4.3
Great stay, comfy bed, clean room. Stayed several times and always happy.
4.3
Nice clean hotel with friendly staff
Nothing
4.3
Good location, friendly staff
Breakfast was a little cold
4.3
Bed was comfortable, good location for Bridgewater carnival, plenty of space in car park. Very clean. Shower was good. Dove toiletries. Iron and ironing board. Would stay again if going to carnival. Nice pub across the road.
The toilet seat was loose, a few minor things like two coat hooks missing off the wall, and baggage rack was a bit broken. They were just left on the side. Bedside lamp not working on one side.
4.3
Friendly staff. Andrew on the desk was friendly and helpful. Made us feel welcome. Room was clean and comfortable. Big screen smart TV which I could plug my phone into which was brilliant. Bathroom was clean and with a powerful shower. I liked the Dove handwash. USB plug sockets by either side of the bed. Air conditioning was bliss. Comfy bed. Such a well thought out hotel and would highly recommend.
Leaving
4.3
staff were friendly, location was great, room was clean and comfortable.
restaurant on site was very poor. food in the restaurant on the evening was low quality and not cooked great. I would recommend eating across the road at the pub.
4.3
The Hotel is light, modern and airy.It is very clean.The breakfast was very nicely cooked and presented.The bed was super comfortable!
The staff are always welcoming and polite.
Nothing
4.3
The air conditioning didn't work so the room was a bit chilly and I couldn't get the air conditioning to work to warm the room up.
4.3
Everything
Nothing
4.3
The room facilities were good and the standard of cleaning very good.
We have stayed at the hotel before, we admit that we cannot remember the standard/level of staff at that time but assume it was good, otherwise we would remember.
To clarify the next statements, we have been in business for 40+ years and have found, in general that we as Managers were responsible for the quality of service/product that our staff provided.
"The employee is an extension of the training and management they receive."
The management at the Holiday Inn express, Bridgwater need to be totally overhaued, the training of staff needs to be addressed urgently.
We never saw, we never greeted, spoken to or contacted by anyone in management during our stay. Never asked how we were or not enjoying our stay. Therefore we understand how the staff reacted or more pointedly did not react or interact to those paying residents.
The breakfast is listed as "complimentary" but in fact nothing is for free, it will all be "included" in the price we pay.
However the "breakfast" is actually is worst offering of this hotel:
The "hot" food is over cooked, the eggs are only scrambled (think solid lump or Tortilla like) you are expected to eat it on a plate that will not hold a piece of toast, apparently this is to "save waste!" Draw your own conclusions from that comment, my view is you are so underwhelmed by the offering you go elsewhere.
I continue; the toasters either provide something that is not toast or something that is actually on fire, no exaggeration, pieces of bread were appearing from the "Toaster" on fire.
The "fruit juice" is so watered down as to unidentifiable as a product, the coffee/tea machines produce something that is not drinkable and those same machines are not the easiest to operate. No one is present to help.
4.3
Good room size
Convenient location
Duvet not really big enough for size of bed.
TV did not work properly
Milk in room was lumpy
Sink plug kept sticking down
4.3
Excellent breakfast.
4.3
good price friendly staff
breakfast was limited and could be improved
4.3
very smart, clean and comfortable
Breakfast area busy and no available tables on the second morning
4.3
Comfortable bed, breakfast good, very friendly staff and hotel clean and tidy. I would return
4.3
The breakfast was laid out well
The breakfast was rushed & you couldn't get hardly anything on the tiny side plates, they were far too small & a breakfast is supposed to be multiple items together not make multiple trips for single items
FAQs
How much does this hotel cost compared to others in Taunton Deane?
The average price for a rental in Taunton Deane is $158 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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