Assaraya Palace Hotel

Property building, Photo of the whole room, Bedroom

Food and drinks, Food, Breakfast, Continental breakfast, Buffet breakfast

Communal lounge/ TV room, Lobby or reception, Lounge or bar

TV and multimedia, Lobby or reception, Seating area, Meeting/conference room

3.4 / 5.0

Average(117 Ratings)

Hotel in Jerusalem

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Set in Bethlehem and within 1.6 km of Rachel's Tomb, Assaraya Palace Hotel features a terrace, non-smoking rooms, and free WiFi. The property is around 2.2 km from Church of the Nativity, 2.3 km from The Milk Grotto and 8.4 km from Western Wall.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

3.9 mi

Available Rooms

Double Room

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Suite

1 Sofa • 3 Single • 1 King • 1022 ft²

Sleeps 9

You'll be directed to Booking.com for availability & pricing

Deluxe Suite

1 King • 1 Sofa • 807 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Assaraya Palace Hotel

$$$$

3.4 / 5.0

Average(117 Ratings)

Hotel in Jerusalem

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

3.9 mi

Available Rooms

Double Room

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Suite

1 Sofa • 3 Single • 1 King • 1022 ft²

Sleeps 9

You'll be directed to Booking.com for availability & pricing

Deluxe Suite

1 King • 1 Sofa • 807 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(117 Ratings)

100% verified reviews

3.5 / 5.0

Jun 2023

Please ask assaraya hotel that my wife has been asking to send the full refund to her from double pa

I'm so saddened to say that the staff wasn't true to her word

When we arrived at the hotel, my wife realized that she forgot to bring her credit card she used when booking and paying the hotel through booking.com last February 2023. Consequently, Laurin, the front desk staff asked her to use another card, and will be fully refunded a day after. Everyday, my wife asked her the refund, never happened. It has been closed to two weeks now, still my wife hasn't received the refund. I'd appreciate it if booking.com can help us on this. Please ask Assaraya to send the refund immediately. She paid the hotel in February 2023 through booking.com, and May 2023 when we arrived using another card. It was a double payment.

5.0 / 5.0

Jun 2023

Terrific

I stayed 30 days it was a great experience, Being From The USA. I was more than just a stay.. They treated me like family. Give It 5 👍🏾 up! Thanks ED

Nothing!

5.0 / 5.0

Jun 2023

Perfect Breakfast

Breakfast and the staff are very cute and helpful and sweet. Breakfast was huge and fresh and yummy and tasty. The coffee was fresh and tasty.

5.0 / 5.0

May 2023

Exceptional

The treatment of staff is very good. The hotel is very clean and modren . I hope to visit you in future

4.5 / 5.0

Mar 2023

Fantastic view over Bethlehem

We had a room with a really great view!! The room was spacious and the owner was super friendly and welcoming. The room was well equipped also with a fridge, a kettle and some cups and plates. We could use the AC to heat up the room in the evening which was nice.

5.0 / 5.0

Feb 2023

Overall experience was good at Assaraya Palace Hotel.

Excellent Room condition, staff was very helpful and friendly. Our day guide Dana was very helpful and informative. Day was well spent with her in Bethlehem. She has taken us to Church of Nativity, Milk Grotto, and local shops. Ede the owner was very friendly and helped to arrange our trips.

We have booked for breakfast as well. It would be nice to have different variety for breakfast. Having same breakfast daily was bit boring.

1.0 / 5.0

Jan 2023

Very poor

Nothing

Staff were unhelpful, almost verging on being rude. Wrong information given about the trains to the airport. None of the staff smiled, or looked at me when talking. They were either starting at the computer or their mobile phones. The impression they gave was,"oh well now that you are here we will deal with you but you are interfering with our important work".

2.0 / 5.0

Jan 2023

I will never come back

good location, the bed sheets were clean

very disappointed from the room, it’s 360° different from the pictures, no LED as the pictures, old door (easy to break) , old and small bathroom and shower with disgusting green and black marks, whats make me angry is the difference between the room I ordered and the room I received

4.0 / 5.0

Nov 2022

Would stop again.

Breakfast was good. Rola the manager/receptionist was very helpful and ensured thinks ran smoothly.

I have left with a few Mosquito bites.

5.0 / 5.0

Oct 2022

excellent customer service, great modern facility

excellent service, clean modern rooms, excellent service

nothing

4.5 / 5.0

Sep 2022

Superb

All ok

Nothing

0.5 / 5.0

Aug 2022

Very unclean, bug bites, stay somewhere else!!!

Absolutely nothing- Very unclean!

The manager treated us very poorly and the room was beyond unclean. There was a plastic wrap over the fire alarm (fire hazard)!! We asked to cancel the last 2 out of 5 nights of our paid reservation because the hotel was not up to standard health conditions (food crumbs under the bed) we noticed bug bites the 2nd night, and the shower was so corroded we didn't want to use it without our sandals on. This was the worst hotel I have ever stayed at. The manager refused to refund us the 2 nights and we had to pay for all 5 nights even though we checked out early because of the bed bug bites. Then we had to find another hotel.

1.0 / 5.0

Jul 2022

poring stay . over price

Nothing

Over price , the price which we paid is no matching with the level of room and hotel No room service after 3 PM . we requested to clean the room by unfortunately the hotel team informed us they left no telephone inside room . old furniture . overall I’m not recommending any one to stay as the prices overstated the actual deserve price

0.5 / 5.0

Apr 2022

Wrong location & hotel was supposed to be Bethlem PA, 🇺🇸

This reservation was booked incorrectly online should have been Bethlem PA, USA 🇺🇸 not this hotel in another part of the world. So payment was made directly to hotel & hotel confirmation # was sent with contract info. Tried several times to fix no response from hotel through text. They could communicate with my email but I couldn’t respond with information they provided.

There was no communication between myself the HOTEL but Booking.com WASN’t Available at ALL to ME to Assist with the situation. Some form of refund which would include penalties take out for 1 or 2 nights not the FULL Amount paid in TOTAL over 1 thousand dollars for a mistake that could have been handled ( Professionally ). Nothing like what actually happened.

3.5 / 5.0

Mar 2022

Good value for the money

it’s good value for the money

it was old and not maintained

1.5 / 5.0

Mar 2022

With the money I paid, I could have booked in a much better place

good location

Too expensive for the provided service (70$ for 1 night) The room is very small and the bed is not comfortable The floor was not clean The room was not cleaned after the first night I was not informed that my reservation was over and i was charged an extra day and I paid the extra day's fare like the reservation fare in booking even though it was external and not calculated on booking

4.0 / 5.0

Jan 2022

Nice and clean

The staff are friendly and welcoming. The room is clean. Quite place.

5.0 / 5.0

Jan 2022

I definitely recommend this hotel for anyone visiting Bethelhem, worth the stay

I loved how the receptionist was very very welcoming and very kind and respectful, he changed the room for us at no extra cost when we told him about the bed and how uncomfy it was !! the attitude was amazing and I really appreciate that

I think there wasn't one specific thing that i didn't like, all was good

1.5 / 5.0

Jan 2022

Poor

location

the bed not confirtable

2.5 / 5.0

Dec 2021

The clerk was extra nice, our room is fine but our bathroom is very very small. It's decent location

Palestinian people are nice and friendly. Everything is cheap. I might go back next month and stay in a different hotel.

They don't seem to care and impatient while driving. We have to be extra careful while driving.

5.0 / 5.0

Dec 2021

great hotel to stay in .

everything

i dont remember something bad was there

FAQs

How much does this hotel cost compared to others in Jerusalem?

The average price for a rental in Jerusalem is $246 per night. This rental is $137 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Assaraya Palace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Assaraya Palace Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Assaraya Palace Hotel?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Assaraya Palace Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Double Room

Deluxe Double Room

Queen Suite

Deluxe Suite

Deluxe Twin Room

Assaraya Palace Hotel

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Double Room

Deluxe Double Room

Queen Suite

Deluxe Suite

Deluxe Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Jerusalem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Assaraya Palace Hotel pet friendly?

What amenities are available at Assaraya Palace Hotel?

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