Casa Morales Hotel Internacional y Centro de Convenciones
3.9
Good(969 Reviews)Hotel in Ibagué
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
With a landscaped swimming pool, a small bridge, and gym facilities, Casa Morales offers elegant décor and private balconies with views of charming Ibagué. Wi-Fi and private parking are free.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Ibagué
Available Rooms
1 Single or 1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Double • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single or 2 Double • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(969 Reviews)100% verified reviews
3.9
Habitación grande, muy agradable, con vista a las montañas y a la ciudad. Piscina buena para disfrutarla. El personal muy amable.
El aire acondicionado de la habitación no tiene la capacidad pues el área de la habitación requiere de más BTU. Nunca me respondieron previo a mi llegada si eran pet friendly.
3.9
La cafetería anexa al hotel.
3.9
deayuno y pscicna
3.9
Excelente servicio
Ubicación, alejado del centro y centros comerciales
3.9
Todo
Nada
3.9
Las habitaciones no estaban mal
El restaurante no tenia muchas opciones, a la piscina no le da el sol, el barrio cercano es muy feo
3.9
La comodidad de la cama
Falta de información al ingresar, no sabíamos cómo marcar a recepción, no nos informaron el tema del desayuno y el valor incluía desayuno.... No desayunamos 😞
3.9
Lovely staff
3.9
La ubicación céntrica, cerca de restaurantes, farmacias y tiendas.
Definitivamente que nunca pude tener señal de wifi, me hospede en el 9 piso y nunca llegaba la señal.
3.9
Pool and breakfast
The amenities looks so old.
3.9
location very good
construcción
3.9
The lady at the lobby in the AM shift was amazing. The one at night had a bad attitude. I requested the Jacuzzi at 8 PM and it was boiling hot, hot, not me or my friend could get in, I went to the front and requested to get it a little cold, 2 guys went and made it hotter and never brought towels after I asked for them twice. Big disappointment for a reunion I had with my friend after 20 years. The internet was a hot mess everywhere, it was very weak and got disconnected at all times even in the lobby. Forget about doing something in the room. The breakfast was awesome and the staff at the restaurant was very nice and helpful, however there were no champagne glasses. Not sure what the rate could be but definitely not even an 8.
3.9
Breakfast is very good
3.9
staff very kind and knowledgeable
3.9
I like that the hotel was cheap.
I stayed at this hotel in early September for a few days. So when I was driving from Cali back to Bogota, it made sense to make another stop in Ibague at the same hotel. The first night I heard music outside my room, I hoped it would stop. The following day I was awakened by a bar (I think) next door playing loud music in its outside speaker. So I asked to move to the other side of the hotel. A couple of hours later, I started hearing a musical band and many people above me. I went outside my room to notice a full-on festival going on a few floors directly above me. I went downstairs to ask the Staff about it, and they seemed surprised until I mentioned calling the police. Then I was told that it was an approved party. I was then forced to move again at about 10:00 pm to sleep in the hotel room I paid for.
Since I had paid for another night, I asked to have a refund of the following day's hotel costs so that I to leave a day earlier. The hotel staff asked me for my Colombian bank account information to return the unstayed day. I was confused since I did not use that account to pay for the stay but a USA Visa Credit Card. After digging through many stapled credit card receipts on paper, they finally found the credit card transaction. Then they said they needed to see my credit card account to verify it was indeed my account. Even though the Staff confirmed my account with my Colombian identification when I checked in. Additionally, my name is on the credit card, AND I showed them the transaction on my online account that led to the charge. They still insisted on screenshotting my account profile.
My USA Credit Card with my name on it, plus my Cedula, was good enough to make the charge, BUT to return the money, it was not! The Manager, who spoke good English, was amiable and tried to resolve it, but the antiquated hotel procedures and lack of common sense overruled the situation.
3.9
Nice amenities, big rooms
Uncomfortable, hard beds
3.9
Breakfast
the wifi. Pool, open/close time. SPA not working.
3.9
the staff was very friendly and cordial
many areas the paint is peeling, the door of our room had just the hole without the cover and even after requesting it nothing was done about it.
3.9
No wifi in the room. Noise was too much due to folclore festival
NA
3.9
La estancia
El desayuno
3.9
The staff was very gentle. Food was taste, we find good vegetarian food.
FAQs
How much does this hotel cost compared to others in Ibagué?
The average price for a rental in Ibagué is $60 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa Morales Hotel Internacional y Centro de Convenciones. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Morales Hotel Internacional y Centro de Convenciones. Enjoy the water!
Is Casa Morales Hotel Internacional y Centro de Convenciones pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Morales Hotel Internacional y Centro de Convenciones?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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