New side of hotel is very nicely decorated. Hardly any road noise. The swimming pool and gym are extremely good, very new and clean. Amazing gym with everything you need. Includes sauna, massages.

rooms are 5* staff are amazing, look after you and remember you if you have stayed before this hotel really knows the meaning of hospitality

the only issue for me is the restaurant menu. needs specials for regular visitors. staff are great though. I’ve been served by Jim several times and he is excellent

the refurb is excellent, rooms are more like 5 star than 4. breakfast is fantastic with many options and diets catered for

I stay here weekly and the restaurant menu hasn’t changed. specials would be nice for regular visitors.

very nice facilities very good breakfast

expensive breakfast for the normal eu prices some stuff are missing in the room i.e. sleepers when you ask some thing reception remind you 3 times that this costs you and you need to come down to the reception and pay!!! ( bit cheap reaction in this class)

the reception and bar area are newly refurbished and absolutely amazing, the bar was lovely and cozy staying over for the new year. the staff were very helpful in ordering a taxi for me to go to a client site for my work and the bar staff prepared some great food at last orders since we didn’t realise all the restaurants close in Venlo on nye! all in all very accommodating

the wind coming through the air con vent kept us up for quite a while during the night

pleasant hotel, ideal position close to motorway

expensive at over 200€ a night for a couple for room, breakfast and bar snack/sandwich as restaurant closed to guests for a large Christmas party.

Breakfast, location, facilities

Staff is very rigid in their management of guests' rooms, unnecessary rigid. Bed was just ok (one side not rigid)

The room was perfect. clean logic and nice decorated issues with the key (needed to walk 4 time to the front desk!

Front key. Restaurant: much to large and a lot of noice. Service was not really to the point, fast or not present during a long time

Great relatively new hotel room. Fantastic layout with a bathtub and separate shower. Balcony with a view and excellent windows so you do not hear the cars or noise outside. Breakfast was amazing. The staff is very helpful and friendly, but not pushy. Great location next to the highway with plenty of space for the car. Some spots are even covered by security cameras. I think that is an extra plus for every car owner.

nothing i can think of

Beautiful

perfect

nothing