Lovely location that did a really good Christmas party with a benefit of rooms that you can stay in

Breakfast was good, although slightly oily. Lovely friendly staff.

Taps in bathroom, no clear hot and cold.

Breakfast was spot on

I had to pay £5 to park because I booked with booking.com

Friendliness of the staff. A lovely breakfasts .

There was nothing I did not like .

Great breakfast and very friendly and attentive staff.

The bedroom wasn't cleaned on the first night and as a result the towels weren't changed.

The room was very comfortable with a lovely king size bed. Breakfast was very good with a lot of choice. Staff were pleasant and helpful.

Being on the 2nd floor was a bit of a climb with no lift. Parking limited so we had to park on the road when we returned in the evening and it would have been annoying if we had paid for parking.

breakfast good, room ok.

Great location, staff were fantastic, extremely helpful

Free parking if you booked directly with the hotel, but had to pay if booked through another means.

Staff were great, location was perfect, food was ok.

Yes, it was a 3 star, but I could make it 4 with a revamp because the staff made it. They didn't fault without anything we needed. Helped with bags, made sure if we needed anything, they would get us. I'm not sure if it was just me but smelt very old people's home. Sorry to say. Notbsurebif that was just decor.

clean, modern, great location.

small car park

Staff were very friendly, room was spacious, bed was comfortable and there was plenty of storage space

The bathroom was tiny, water spat out of the sink, a slight pong from the drain and there's a damp smell in the bar area

Very friendly reception, breakfast and cleaning staff. Great traditional breakfast. Very good offer for reduction in restaurant of sister hotel . Plenty of parking only short walk to cathedral and town centre.

Hotel and bar area is a bit dated. All clean but a bit creaky. No evening food option bur plenty available a walk away.

The room was superb Roomy and clean The daytime receptionist was great but the best member of staff was the lady who took my breakfast order. Very friendly and genuine. A credit to the hotel

The bed squeeked which wasn't great for my partner and I Also I found the overnight attendant a bit moody and unfriendly

Not a lot really, staff friendly but that's about it

The overall decor of the hotel, Run down, smelly and not a pleasant place to sleep. Shower facilities were horrendous, complained but got an answer back , they are all like this!! Lack of maintenance on fabric , stains on carpets just a very dull place to to stay , especially when your away from your home comforts. Couldn't wait to leave.

everything/ location a plus

Location and price.

Great Breakfast

everything great

Staff

Nothing

The reception staff were helpful and friendly. The room was a larger double as requested with adequate bathroom and seating area. The hotel is a short walk from the Cathedral and their are some really good restaurants and a Theatre a 15 minute walk away. The car park was adequate.

The cooked breakfast was adequate only but not expensive. Some dust noted under the bed without a serious inspection.

Information about a wedding party being there at the same time as us. The noise was excessive and stopped us getting any sleep until about midnight. Had we known about this we would not have booked there.

The staff were very helpful, despite arriving early we were able to leave luggage in our room before going into the city. Staff provided us with information as to which way to go to the city centre, the sights and eateries and were very pleasant. We left on Sunday before cooked breakfast was available but were able to have a good continental breakfast and plenty of toast. Again staff were very willing to be of help.

It would have been good to have had an armchair in between the adult and the childs bed for sitting in to watch tv rather than having to sit on the bed to do so. A dimmer switch would be nice, the lights in the room were very bright.

We especially loved the beds - not too hard, not too soft. The room was small, but perfect for us. It is a super idea that the shower gel, etc. are refillable instead of mini take-away bottles.