Heritage Queenstown
4.3
Excellent(2,359 Reviews)Hotel in Queenstown
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
You can enjoy soaking in the view of the Remarkables mountain range, rising from the waters of Lake Wakatipu, from the comfort of Heritage Queenstown.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Queenstown
Available Rooms
1 Queen or 2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Queen • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 947 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(2,359 Reviews)100% verified reviews
4.3
Great spot, a short walk along the lake into town. Room was comfortable for a family of 4 and good value.
Facilities could do with a little maintenance overall.
4.3
Muy cómodo, limpio y con habitaciones amplias. Personal de recepción encantador, especialmente Maca, quien nos dio mucha información sobre Queenstown y los alrededores, un activo muy importante para el hotel.
Todo estuvo muy bien
4.3
Staff were friendly and attentive. Room was comfortable, but the whole facility is a little dated.
Walk into town was a pleasant 15 mins.
Bus stop is directly outside and departs every 15 mins until 7pm then every 30 min after that. Uber to town or from town was $10.
The pool and spa was a good way to relax after an adrenaline packed day!
Dated. I would stay again if The Heritage Queenstown was cheaper or the place was renovated.
4.3
Loved everything especially the beds. They were super comfortable! loved the pools, sauna and spa area especially our toddlers. the view is phenomenal 😍 ❤️ the buffet on site was a 10/10. Will be back for sure!!!!!
Maybe an aircon inside the bathroom to recycle the air in there. But other than that, perfect!
4.3
Location is awesome, great views and breakfast was delicious
Staff were all lovely except my room was soooo dusty! I was sneezing the first night because my bed side tables with everything on it was covered in dust and when I rang and asked for my dusty tables to be wiped down when they came to make bed etc it was never passed on so I had to ring again and get some one to come up
4.3
Tout : emplacement, vue, confort, literie, bon petit déjeuner, bon dîner. Pas très loin du centre-ville, la vue est superbe. Le restaurant est de qualité. Le chauffage est bon.
4.3
Beautiful accommodation with stunning views of the snowcapped mountains, from our lakeside room with a balcony. The spa and sauna was nice to be in during the cold weather. The buffet breakfast was good.
The bed was 2 single beds pushed together. They both were very soft, one a lot more than the other and also dipped down more. I prefer firm matress, which made sleep uncomfortable for me.
We stayed 2 nights, and one of the nights the carpark was full, which made us have to pack across the road. They must check, because we were only charged car parking for 1 night.
4.3
Everything was perfect - location , service , cleanness
Nothing
4.3
Amazing breakfast , great service , I would recommend anyone to stay here . 10/10
Nothing
4.3
The bus stop and free parking across the road made it really handy. There is a spa and sauna which was nice to come back to at end of the day. The rooms and beds were huge and comfortable. It was a clean space and staff were good.
Some facilities such as pool area could be updated.
4.3
It was spacious, clean, comfortable, convenient, quiet, outstanding staff, beautiful surroundings and featured well maintained facilities and grounds!
4.3
綺麗な部屋にサウナとプール、ランドリーもあり便利でした。日本の方も働いていて丁寧な接客でした‼︎ ベランダから星空を見る事もできました。
4.3
Clean, comfortable. Easy access and parking.
Fantastic views
4.3
Friendly helpful staff, plenty of parking. Spa
We could stay longer if it didn’t cost so much for a family.
4.3
The rooms were very spacious and modern with amazing views across the lake and moutains. We had two family suites with two rooms joining (four rooms in total). For our family holiday to celebrate a big birthday, the location, room and views were awesome.
Although the stay was really good, I think the restaurant could up their game on service and dinner menu options. The rooms weren't cheap, but for a special ocasion there was alot of space and views were stunning.
4.3
Location was good. Didn'thave breakfast there
We were celebrating our 40th wedding anniversary. The only acknowledgement of this was a "happy anniversary at check in.
4.3
Breakfast choice was great. Lovely outlook from dining area. Bus stopped right outside hotel. So cheap to use. Quiet spot.
Alot of children in the hot tub even quite late at night put us off using it.
4.3
The spa/pool area was great
Would have preferred a balcony
4.3
The facilities are exceptional. This definitely is the place to stay in Queenstown. There is no road noise or other noises to keep you awake, very quiet hotel rooms. Rooms are great value, food was excellent and staff very helpful.
4.3
Great service
4.3
location
separate bath tub
Due to booking process being confusing I overlooked adding breakfast. I asked to add breakfast at time of checking in at the slightly discounted price but was refused.
as a consequence we only took breakfast once during our stay.
This was a poor decision by the manager as the loss to the hotel was greater than the discounted rate requested.
The buffet breakfast was made anyway!
4.3
Room was spacious and bed was comfy. Staff were helpful and efficient. Breakfast was good - lots of choice. When walking from the town centre the hill to property was pretty steep !!
4.3
We enjoyed the close convenience to town. Most of the staff extremely friendly and polite.
- Windows not double glazed so road noise was an issue,
- WIFI was useless, unreliable if I was here on business
- We weren’t given the forest room I booked weeks in advance.
- Hidden surcharge was added when we booked in.
4.3
Our room was Fab, quiet with super views over lake/mountains- very convenient to town- lovely breakfast- would highly recommend!
4.3
The room was lovely and clean, the beds were super comfortable and the setting is just wonderful. A quick walk into town as well. The staff at reception were very friendly and accommodating.
I would have liked more options for herbal tea.
4.3
The hotel was in a great location within a nice short stroll to the town center.
Great views of the lake.
Room seemed well equiped for cold weather but not for summer with no air con or fan. It was a bit of a hot box on sunny days.
Bathrooms a bit dated with low ceilings so not ideal for a tall person trying to shower.
4.3
The beds were plush & comfy
The family deluxe room, was a single room with no balcony.
4.3
Nice quiet location. Decent selection at the bar.
Room felt a bit dated, and expensive for what it was. The whole place seems a bit odd with only a select few rooms having good views.
The experience was also frustrating as we spent a whole night waiting to do washing - only three machines for the entire hotel, with everyone wanting to wash. Stayed up to the early hours of the morning waiting for it to be completed.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $407 per night. This rental is $222 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heritage Queenstown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Heritage Queenstown. Enjoy the water!
Is Heritage Queenstown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heritage Queenstown?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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