Citadines Xinghai Suzhou
4.3
Excellent(168 Reviews)Apartment hotel in Suzhou
1 sofa bed, 1 queen bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness centre and comfortable apartments with full kitchen facilities.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Suzhou
Available Rooms
1 Sofa • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(168 Reviews)100% verified reviews
4.3
The room was really big and comfortable, perfect for a longer stay. Towels and water were refreshed everyday which was an extra plus. The breakfast had great variety and fresh local dishes were made by the lovely ayi every morning. The location was also great in the centre of SIP.
The gym facilities could have been a bit better
4.3
Alles gut reichliches Frühstück
Alles gut
4.3
Alles zu Fuß zu erreichen
Alles gut
4.3
早餐不錯,服務親切,離地鐵站不遠,幽靜的社區
4.3
he receptions desk are superb. Nice Coffee that kept me alive.
The room are nice, 1 bed and 1 sofa bed.
Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views.
Special thanks to the welcoming desk receptions (Lady) who serve us super well at 4am, i am sorry that i dun remember her name. Thank you also to Abble, Travis and Kikky too who also serve us super well during the 5 days.
There is a mini mart 2 minutes walking.
Please indicate the back entrance location, because the front door is an exit and no vehicles can enter.
Because car can't enter from the front entrance and if you are having lots of luggage and with a wheelchair, with drivers who are not very nice, you will be drop at the roadside :)
Here should be the correct drop point. I hope your reception update the system or us 高德 to drop an entrance point for the driver.
Here is my google drop point .
https://maps.app.goo.gl/VjHouqhcCqG4TCcG7
4.3
넓어서 좋았어요
위치 찾기가 어려워서 처음에 헤맸습니다. 아파트 단지 안에 있어서 길에서는 안 보여요
4.3
The location was very convenient, 800m from a metro station, and within walking distance to the main shopping centre, Dong Fang Zhi Men. Breakfast was also wholesome with lots of veggies and healthy foods. The staff worked very hard to serve the customers (calling taxis, serve foods etc) although nobody was able to speak fluent English.
The place was very run down. It looked like major maintenance/ modernization works stopped 15 years ago, and the place seemed neglected to run down. The shower room and carpet were stinky, and bugs roamed around. I realized it was because of leaky bath tub that caused dampness and fungus smell. Also the room smelled like an ash tray, there was an ash tray. They told me that I had to make a "special request" for a non-smoking room when booking. I felt like the clock had stopped at year 2000. The entrance to the apartment by car was also very confusing - the entrance was actually on another parallel street, and you had to find little alley ways around parked cars to reach the entrance. The elevator ride was little bumpy and each day, one unit was not in operation and mechanic was working on it. The room card reader on the elevator and my room door were not reliable, so I had to swipe multiple times to get them registered. Frustrating experience. Nevertheless, I thank the staff at the reception working hard to support customers although non of them could speak much English - they had to use translator Apps to figure out things.
4.3
since there are 3 elevators, never a long wait time. the laundry room is very convenient.
the sofa bed is a little bit old.
4.3
everything
nothing
4.3
I like the staff members who are very friendly and provide excellent services.
4.3
Spacious, good location,reasonable price.
4.3
Fantastic location, very well maintained property. Staff is very polite & friendly.
4.3
Clean and neat. Staff very professional and helpfull. Excellent value at a reasonable price.
Not much.
4.3
Super friendly, helpful and English speaking staff. Restaurants, bars and the lake nearby. Spacious and clean apartment with a great view.
No own parking spaces. However, there is an underground parking garage on the opposite side of the road (about 50 RMB for one night).
4.3
Staff was very nice aned helpful . breakfast is good. room is small but very clean.
Specialy I want say thanks to Miss Dong. She was help lots.
None
4.3
always a good choice for staying in Suzhou
the toilet seat costs more than the TV
4.3
Great facilities and location
Staff did not communicate Covid related information - e. g. gate closures making it difficult to access the hotel and were unable to provide clear, accurate information when aaked. During my stay everyone had to queue for PCR tests at 7am on two consecutive mornings. I was only informed about the second round of testing. Despite using the 'Do not disturb' sign I was repeatedly interrupted by staff knocking, shouting and calling (as many as 4 separate times each day) to confirm whether I really wanted not to be disturbed or actually secretly wanted the room to be cleaned.
4.3
The hotel is beautiful, the staff speaks English and there is complimentary breakfast (both Western and Chinese) and a breathtaking view over the city.
The room was spacious and had a kitchen, a bathtub, a mini refrigerator, very comfortable.
Two things:
1. living there you need to consider the fact it is not close to city center or subway, so it's either taxi or bus.
2. Specifically for winter: we stayed at the top floor and perhaps there was no one living there for several days, but when we returned to the room after a day exploring the city, the room was FROZEN. It took us an hour at least sitting in our coats and sweaters to heat it up enough for us to change clothes. This is something the hotel should consider, as the A/C is pretty bad at heating up.
4.3
Fast check in and helpful customer service. Nice room - clean and tidy.
House keeping could be quieter in the morning as it disturbed my sleep!
4.3
I am delighted with my stay at the hotel. The rooms are clean, bright and spacious. During my stay I enjoyed the view. The location of the hotel is excellent, the metro is nearby. The staff is friendly! Thank you very much! I will definitely live here next time!
-
4.3
Location was v good and quite. Breakfast could have more selections. The room cleaners were excellent and very kind.
A cleaner was cleaning the chairs outside the hotel, beside the road where we can sit and smoke. She pick-up bottles and c butts and just throwing it towards the road - not a good thing to do. This action by the staff shows that Management needs to train the staff and be more observant.
4.3
Very easy going hotel. Nothing but a very nice place to stay in a great location. Always my place in Suzhou….
Can’t say much to dislike. The security at the front gate is very busy and it can be a wait to get in, but once in, it’s just what I like.
4.3
Great stay
4.3
Great apartment style hotel and great customer service
Nothing to note
4.3
The entrance is a bit awkward if you have got many suitcases. The driver will have to go a long way to find the east entrance , go through all the many blocks of building before finding a drop off right outside the real front door ! Otherwise everything is ok .
The entrance is a bit awkward if you have got many suitcases. Hard to explain but once you come across to this situation , it’s annoying .
4.3
Great room, with clean and functional facilities. Great rate so overall very satisfied.
I had to leave early and they were unable to provide me with any breakfast, even uncooked items like bread or fruit.
4.3
Clean and cozy, amazing view of the city!! Great location, quiet and beautiful neighborhood with lots of trees etc. We enjoyed our stay very much!! Will definitely book again.
Not really.
FAQs
How much does this apartment hotel cost compared to others in Suzhou?
The average price for a rental in Suzhou is $60 per night. This rental is $186 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Citadines Xinghai Suzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Citadines Xinghai Suzhou pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Citadines Xinghai Suzhou?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
Explore similar vacation rentals in Suzhou
Explore all rentals in SuzhouSuzhou travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World