Alexandre Hotel Troya
3.9
Good(2,252 Reviews)Hotel in Playa de las Americas
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in tropical gardens, Alexandre Hotel Troya is located in Playa de las Americas beachfront. The hotel boasts an outdoor pool, spa and fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Playa de las Americas
Available Rooms
2 Single or 1 Double • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Sofa • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Single • 290 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Single • 613 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(2,252 Reviews)100% verified reviews
3.9
Posizione ottima con vista mare
La camera decisamente poco pulita.
Avrebbe bastato una scopata a terra che già sarebbe stato meglio.
Capelli dappertutto
3.9
Close to the beach and the room was big and comfortable
Very small balcony
3.9
Las piscinas son una pasada, climatizadas y para disfrutar de ellas.
El hotel está ubicado en la zona de las discotecas, están al aire libre.Es horroroso, horrible la música hasta más de las seis de la mañana, retumban en las habitaciones, ni con tapones se puede dormir.,no es un hotel para descansar,,verlo para creer...inimaginable. El todo incluido del hotel deja mucho que desear, la comida de poca calidad es decir se come bastante mal.
Me daban una habitación inferior a la que había pagado, si no me quejo me la cuelan..
3.9
Os funcionários são muitos simpáticos e sempre prontos a ajudar. A limpeza é excelente. A animação é 5 estrelas. O spa é divinal. A localização também é top. De certeza que regressaremos em breve. Um beijo especial à Margarida da recepção.
Para quem tem sono leve convém obtar por quartos mais afastados da avenida principal porque tem animação até madrugada.
3.9
Situación inmejorable frente a la playa y zonas de ocio.
La Piscina infinita es una maravilla y la zona de tumbonas junto a ella donde hay más tranquilidad que en la otra piscina
El aislamiento de las puertas de la terraza. Se oye toda la música de la animación
3.9
Perfect location - beachfront, a room with the ocean view, it was superb. Good facilities, plenty of resting/sitting areas, lounges etc. Food was okay. Some of the staff friendly and helpful.
The main health and safely issue for us was the restaurant, when on the first dinner we saw a cockroach on the floor near out table. But the shock was at breakfast the following morning when we saw a cockroach on the worktop right next to a pan where an omelet was being prepared - and when we pointed out to the chef about it, he only shrugged his shoulders. It was a horrible smell at the restaurant in the evening, we are guessing they applied some disinflation, but this experience did put us off, not to mentioned upset stomachs. Watch out when dining over there.
3.9
The location and proximity to the beach was ideal.
Helpful staff, answers all our questions.
Balcony was nice to relax on at the end of the day
Nightly entertainment
A/c system was not very strong and only runs when you have the key in the room and the patio door locked which made the room hot and stuffy often.
The drinks at the bar as part of the all inclusive were terrible. I understand they are served with a dispenser for convenience but the flavour was artificial and too sweet. Some of the choices made in regard to food and drink for the all inclusive option gave the impression that the hotel has quantity instead of quality in mind.
3.9
The Hotel was in a very good location, the pool was nice, the lower pool was lovely and warm and the sun beds where comfortable and supportive, the hotel beds where comfortable.
Ok, the room which was meant to be a family room was a disabled room, really odd considering it was the furthest away from the lift, there is no air con, warm air blows into the room so we had to sleep with our window open and tiny balcony door open room 456, it wasn’t a very good stay at all considering myself and my partner was bit to death by mosquitoes. The balcony 🤯 what balcony, my mother and father in law stayed as well, they didn’t get any sleep due the music from the bars over the road, their room was adequate but small.
The food was low quality, it was cooked well but everything was bland because a lot of it was out of a tin or a packet like the scrambled eggs etc.
3.9
Das Essen war größtenteils lecker, wenn man Essen vom Buffet mag (warmgehaltenes Essen). Es gab allerdings auch immer ein wenig frisch Zubereitetes (z.B. Omelette beim Frühstück oder Fleischspieße am Mittag).
Unser Zimmer war nicht gut isoliert. Man hat sämtliche Geräusche/Gespräche auf dem Flur gehört. Auch nach draußen gab es kaum bzw. keine gute Isolierung, was besonders wegen der nächtlichen Musik (des Nachbarhotels) störend war.
3.9
Mi ha piaciuto tutto, la posizione, la cucina, la pulizia, camera silenziosa , letto comodo, personale molto gentile e professionale.
Il vetro della doccia leggermente piccolo e l'acqua usciva fino al corridoio. Niente altro.
3.9
Ottima La posizione perché vicino alla playa
Camere sporche ristorante sporco e poca scelta del cibo
3.9
Frábært að borða morgunmat
3.9
Location
Facilities were good
Daily clean of rooms was not the best. Cups were not replenished, and side table was not cleaned.
Arrived early and waited for room however did not get access until 3pm when we were told we would get room at 2pm as per stated.
3.9
Piscine pas chauffée, salle de bain manquant de place pour ranger ses affaires de toilette
La qualité des repas, le bruit
3.9
Elhelyezkedés, étel
Tisztaság kifogásolható, kicsi szoba, nincs hangszigetelés, hallani a szomszéd lélegzetét
3.9
La ubicación, literalmente a un paso de la playa.
Buena la comida, mucha variedad. El personal
muy amable sobre todo los del comedor. Los
espectáculos son variados y están bien pero
acaban 22:30.
La mayoría de los días no había servicio de me-
sas en el bar de la piscina
Los colchones son malísimos, me cambiaron el
mío y seguía siendo un horror. En el baño, muy
grande, por cierto, no había ni una mísera repisa
nada, el neceser estuvo los ocho días en el suelo
La terraza de una habitación de 4 personas es ínfim
ínfima hasta el punto de no caber dos personas.
La música después del espectáculo está altísima
no se puede hablar. Todo esto no es digno de un
hotel de cuatro estrellas.
3.9
l’emplacement, le buffet, piscine , spa
la musique venant des boites de nuit, très bruyant toute la nuit. Le nettoyage des sols non fait dans les chambres. Les cocktails bas de gamme dans le tout compris étant différents de ceux servis pour les autres formules. Le canapé lit pas confortable dans la suite junior
3.9
Tutto eccellente
Niente
3.9
Very good hotel. Food. Service and Very clean. We will be back.
3.9
Nous y avions déja sejourné, hotel bien situé et bonnes prestations
La propreté dans les chambres, elles ne sont jamais aspirées et donc beaucoup de cheveux et autres saletés partout c'est tres dommage
3.9
Prima kamer, ruime doucheruimte. Mooie ligging aan het strand / boulevard
Helaas elke avond geluidsoverlast van het uitgaansleven. Verplicht met de deur dicht slapen (dan was het geluid enigszins gedempt).
3.9
Food is good and great Mojito at pool bar. Worth mentioning is that prices at the bar are moderate, we appreciated that so no need to go to supermarket to fill the fridge with cold beer. The pool and sunbathing area is great, Comfortable beds, modern bathroom and room very clean.
We stayed at the more quiet end of the Hotel this time but still in the night you hear the constant booming of base and drum into early morning from the nightclubs. However this was much more quiet than the penthouse we stayed in last year.
3.9
Gute Lage zum Meer.
Sonnenterasse war angenehm ruhig.
Frühstück konnte nicht im Freien eingenommen werden! Speisesaal war sehr laut von der Akustik !
3.9
Room always cleaned every day. Breakfast had a superb choice. Well presented.
The key cards to open the door of the room were always out of order. Sometimes I had 3 keys so that one worked. Even the broken cards worked in the electricity switch.
3.9
Super lokalizacja , wolne leżaki przy basenie było ich naprawdę bardzo dużo. Piaszczysta plaża przy samym hotelu.
Do 6 rano mieliśmy dyskotekę przed oknem było bardzo głośno okna są nieszczelne cały hałas dostaje się do wnętrza pokoju. Po przebudzeniu bardzo ciężko zasnąć . Jedzenie na śniadaniu bardzo monotonne . Bardzo mało owoców , warzyw poza pomidorem nie było wcale . Bardzo mały wybór .
3.9
food was nice. location was great. room was nice
at times there was a smell of cigarette smoke when we were out on the balcony
3.9
Ligging, kamee
Nachtlawaai
3.9
Lokacija hotela i dostupnost plaže kao blizina noćnog života i šopinga…
Nažalost, očekivao sam više od polupansiona a pogotovo od večere…
3.9
Bliskość do plaży i centrum, smaczne posiłki, wymienność obiadu na kolację przy opcji HB. Baseny z podgrzewaną wodą, dużo leżaków przy basenie, ciekawe animacje wieczorne
Brud. Panie sprzątające wymieniały tylko ręczniki, zero zamiatania podłogi. Lodówka była bardzo brudna. Musiałam sprzątnąć ją sama. Kolejny minus to zepsute meble a mianowicie: łóżko, szafka, szuflada nocna, drzwi balkonowe i suszarka. Pokój 605
3.9
Hotel was close to beach but generally we weren’t happy with our choice. Music was blaring close at hand until about 3am and we had to move rooms. Also didn’t find reception particularly helpful.
We absolutely hated the restaurant which was like a disorganised canteen and not what we were expecting from a 4* hotel. The coffee In restaurant and bar was awful.
3.9
Ottima posizione, pulizia accurata, gentilezza personale
L' animazione e gli spettacoli serali erano un po' carenti
Il ristorante in alcune sere era davvero carente, ma la cosa che colpiva era che i cibi più ricercati erano cotti e serviti con il con gocce con il risultato che si formavano lunghe o code o avete finivano subito
La stanza non aveva il bidet e neppure lo spazzolino del wc
3.9
Pozicija hotela je jedna od najboljih
Restoran je ispod svake razine hotela 4*
3.9
Nice hotel , staff lovely and helpful I need to mention receptionist Aurelie very smiley professional lady ,
If you come to the hotel for an asleep, and relax that not a possible! Before I book this hotel I thought that people who complain about the noise are over reacting, oh no they where right , you can’t asleep at this hotel from 9.pm until 6am, noice from the street even the balcony was close you feel like you at the party bar ;( . Will never recommend this hotel for some one who come there for a sleep. Bad experience
3.9
The hotel, the staff, the breakfast and locaition.
Loud music at daytime.
3.9
Location and comfort of rooms nice pool area
Some of the staff was a bit moody
3.9
Alles
3.9
Posizione eccellente fronte mare, pulito e il buffet era ottimo e vario.
Varierei il tempo di utilizzo dell'area benessere e quindi il costo...aggiungerei l'opzione di solo un'ora.
3.9
eten middelmatig, bijna elke dag het zelfde, maar onze kamer (panoramische kamer) was fantastisch; ook de spa was zeer goed. Overdag veel volk aan zwembad. All-in was in orde, al moesten we soms wat wachten op de drankjes (echt doorwerken is er bij de Spanjaarden niet bij :) ).
variatie eten, was meestal hetzelfde...
3.9
Perfect location, very good food
FAQs
How much does this hotel cost compared to others in Playa de las Americas?
The average price for a rental in Playa de las Americas is $135 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Alexandre Hotel Troya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alexandre Hotel Troya. Enjoy the water!
Is Alexandre Hotel Troya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alexandre Hotel Troya?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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