Crowne Plaza Felbridge - Gatwick, an IHG Hotel
Hotel in East Grinstead
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Rooms at Crowne Plaza - Felbridge come with a seating area, a writing desk, a flat-screen TV, a Hypnos bed and a private bathroom fitted with a high-pressure shower. They all have free WiFi and 24-hour room service.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of East Grinstead
Available Rooms
Standard Room
1 Double • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Club Room with Sofa Bed
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room - Mobility Accessible Tub
1 King • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Room
1 Queen or 2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
Clean and well equipped , good breakfast and lovely evening meals .
Lovely garden to relax in too
I had a real problem with the shower - the temperature was scalding hot and I screamed not being able to adjust it. Then another spray came from behind me - burning me . There should be some instructions about how to operate the shower . I was quite traumatised .
5.0 / 5.0
tutto perfetto
tutto perfetto
5.0 / 5.0
The breakfast was excellent. I like that there was lots off options and even better we were offered a green shot of healthy goodness.
The movement from the apartment above was very annoying when we were trying to sleep.
5.0 / 5.0
Lovely hotel. Staff are really lovely. Clean and smelt good.
Loved it
3.5 / 5.0
Staff friendly hotel nice and clean and breakfast was good to
The only down fall was ther was no sound proofing in the room and we heard the couple in the next room
3.5 / 5.0
Le personnel au top, l’établissement est propre et les installations piscine, sauna, hammam top également
Jolie chambre!
Le bruit, très mal insonorisé, nous entendions les gens du dessus pas du tout discrets, nous n’avons pas dormi de la nuit du samedi au dimanche malheureusement! C’est la seule chose à déplorer malheureusement, nous allons dans un bel établissement pour se détendre mais malheureusement ce dernier est très mal insonorisé!!!
3.5 / 5.0
Room.was a good size.
The room was cold. Though I could turn up the thermostat, it didn't seem to respond.
1.5 / 5.0
food
Hotel parking was the reason we booked this hotel, was then told it was not available due to the time of year we stayed, then when we argued for this option was given a inflated price to be able to use it, due to christmas parties being held there. Instead we booked meet & greet which was cheaper & saved us a taxi return. Next time will stay at the premier inn & do meet & greet all day long
4.5 / 5.0
Easy entry
Good location
Breakfast
Stuff
Cleaning
The shower drain didn't work well
5.0 / 5.0
beautiful room- nice size, very cosy, comfortable bed. beautiful spa! so relaxing
4.0 / 5.0
Room was big! Nice view
Not much going on. No entertainment
4.0 / 5.0
Bed
5.0 / 5.0
Excellent staff and hotel facilities. Highly recommended
5.0 / 5.0
All hotel staff were extremely helpful & friendly. The club lounge was fabulous. The choice of breakfast options was great and very tasty. The room was very large & the beds were comfortable.
The swimming pool temperature was far too low.
4.5 / 5.0
Location and Hotel standard
The only fault was the pillow quality, they were very small and quite uncomfortable.
2.0 / 5.0
L’emplacement
Chambre trop petite
4.0 / 5.0
Great staff throughout
Decent sized rooms
Great location for Gatwick
Good food
Bathrooms need updating
5.0 / 5.0
Very helpful staff, comfortable bed very clean rooms. Good facilities. Lovely market town close to hospital and Gatwick airport.
5.0 / 5.0
The jacuzzi was really nice , lovely breakfast . The room is big and clean .
The jacuzzi was really nice but sadly my children couldn’t use it because they are under 16 and the big pool was too cold for them .
3.0 / 5.0
Service in Bar and Restaurant excellent. Food was delayed in Bar and staff apologised without prompting and gave us complementary drinks. breakfast service was very efficient with staff constantly topping up self service area and available for special requests.
Room was not serviced on our return for second night. Reception informed and Housekeeping quick to provide the items we needed. Bedroom No 138 is a long way from Hotel main facilities so quite a trek to reception etc.
5.0 / 5.0
The room was clean and spacious. WE enjoyed the modest gym and pool too. It was great to have an electric charging point just outside my window.
NA
2.0 / 5.0
Pool, breakfast and most of staff.
Telephone connection a disaster. Crackling on phone and couldn't hear. Tried many times before anyone's answers then getting cut off. Went down twice to reception to speak directly.
1.5 / 5.0
Spa, pool, lounge, en-suite bathtub
Very noisy, no soundproofing, very small rooms, no chromecast or streaming on tv, tiny gym
4.5 / 5.0
We stayed hear the night before my friend's wedding. The reception staff saw our bride/bridesmaid dressing gowns on our way down to the spa and sent a bottle of prosecco to the room. We were also given a shot with our dinner. The food was lovely. The spa was really peaceful, only a couple of other visitors when we went down. We had a really lovely, relaxing stay which was exactly what we needed.
There was a bit of a slow moving queue when we arrived to check-in, but the reception staff apologised for the wait.
5.0 / 5.0
Closer to infield racecourse for our event. Excellent service, restaurant food, bar area and the best breakfast we’ve ever had
Nothing!
4.5 / 5.0
Poor cleaning, found an old dirty sock in our room obviously not cleaned thoroughly
4.5 / 5.0
Very good breakfast
4.0 / 5.0
the staff were exceptionally nice especially the bar man . nice pool and spa.
3.5 / 5.0
Great room and facilities
Room wasn’t ready at 3pm, we had to keep badgering the front desk staff as we were being collected at 3.30 for a corporate bash at Lingfield - ended up having 5 mins to get ready - not impressed. Also breakfast was tepid at best - could’ve done with being hotter.
5.0 / 5.0
pillows!
5.0 / 5.0
ideal for us to attend a local family party only a short cab drive away.
nothing
5.0 / 5.0
Facilities, breakfast, clean, friendly staff, free parking
The location can cause a lot of issues. Whilst I was there, some roads were blocked off, and with little directions on how to go around. But it resulted in an extra 20mins of driving around to get back to the hotel.
5.0 / 5.0
I arrived early and explained I was off to an anniversary and needed to wash and dress, and was afforded all the help I needed to arrive on time
FAQs
How much does this hotel cost compared to others in East Grinstead?
The average price for a rental in East Grinstead is $136 per night. This rental is $29 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Felbridge - Gatwick, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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