Hotel New Otani Osaka
Hotel in Osaka
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Located right in front of Osaka Castle, Hotel New Otani offers spacious rooms and 13 dining options. The property is a 5-minute walk from shopping complex JO-TERRACE OSAKA. Free WiFi connection is available throughout the property.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Osaka
Available Rooms
Deluxe Double Non Smoking Castle View
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Economy Double Smoking Town View
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Non Smoking Town View
2 Single • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Twin Non Smoking Castle View
2 Single • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Double Non Smoking Castle View
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Great location: You can get the train from KIX airport to the hotel. It's a 5 minute walk from the Osakajokoen train station on the loop line and it's easy to get to even with a big suitcase (Tip: Buy a prepaid Icoca train card which makes it much easier to travel by train)
Fabulous breakfast: Book breakfast. It's an absolute treat! Both Japanese and Western breakfasts and caters for all diets and all tastes.
Bar with a view: Spend an hour or so in the sky bar on the 18th floor. It's not cheap but it won't break the bank and the view is stunning.
Room itself: Very comfortable mattress. Air conditioning. Large rooms. No UK or European TV channels. Only CNN. Large bathroom. Shower in bath tub so no extra shower. Pyjamas provided. But take an adapter as there is not one in room for mobile phones, electric toothbrush etc. Tea and coffee making facilities in room.
Hotel: 6 elevators. Patisserie and Café in the spacious lobby. Fitness centre with 20m pool BUT not included in room rate. Approx 25 EUR for a day pass.
Quick tip: Get an eSim for Japan before you leave. Absolutely priceless. I purchased one from Nomad but there are also other providers. (I was using about 0.5 GB a day with Google maps as a guideline)
10.0
Location
Nothing
10.0
いつも、利用してます
大好きです
このホテルの良さを維持し続けて下さい。
年末にまた来ます。
6.0
Colazione, a parte le attese di ingresso x sovraffollamento
Perché 5 stelle? Camera datata, bagno da 3 stelle. Tutti i "servizi" a pagamento,. Avere 7 persone di servizio che ti guardano fare il bagno in piscina (dove puoi stare sinno alle 27 se hai bambini) dopo aver pagato 200 euro(ingresso, lettini, vino osceno) a cosa serve? Concept che non comprendo. Dove sta il plus 5 stelle? Sconsigliatisdimo
8.0
Staff were fabulous. Room was spacious. Good location.
Rooms are outdated, it really needs a refurb.
9.0
Toujours un hôtel de référence à Osaka, raffiné et confortable, avec un très haut niveau de services, et, surtout, avec une surface des chambres (30 m2) très supérieure à la moyenne des hôtels au Japon.
L'hôtel a un peu vieilli dans sa décoration et ses équipements, en particulier dans le hall d'accueil, le restaurant du rez-de-chaussée et dans certaines chambres qui n'ont pas été rénovées et rafraichies. Un investissement serait utile pour permettre à l'hôtel de reprendre la première place à Osaka.
7.0
Die Lage ist super. Das Personal ist sehr freundlich. Die Größe der Zimmer für Japan sehr gut
Die Ausstattung ist etwas in die Jahre gekommen. Sehr viel Plastikmüll. Der Bäcker öffnet erst um 10 Uhr.
5.0
駅にも近く、大阪城ホールに近かったため。
自動販売機くらい欲しかったです。
9.0
キャッスルビュー、大阪城が正面に見えて最高でした。
なし
8.0
The location is exceptional, very close to the Osaka Castle and the JR metro line. The hotel itself is very large and has several restaurants and other facilities. We had a wonderful view towards the castle. The buffet breakfast is very complete and very good, with both oriental and western options.
The rooms feel old, the mattresses were not very comfortable and the bathroom was inferior than bathrooms in similar hotels across Japan. Service is correct but not friendly. Not enough space for clothes in the room. Not even a stand or place for the suitcases.
8.0
Really nice hotel with one of the largest lobbies ever with shops and restaurants.
It’s close to where you can take water-cruise boats and it’s close to Osaka Castle.
Expensive
9.0
Incredibly convenient location with a great view of Osaka castle.
Breakfast buffet was ordinary. Especially for the price.
10.0
清潔でスタッフも丁寧!
特になし
10.0
Exceptional hotel very pleasant staff. We had a suite it was very comfortable
Nothing
6.0
The hotel is beautiful, great location and the breakfast is good. We booked 2 nights but decided to stay for 3. The suite we had for the first 2 nights was lovely with a view to Osaka Castle, quite spacious and beautiful layout. Unfortunately, the room we had for our last night was the cheapest one and looked a little like a motel room and quite tired looking.
The breakfast was nice but paying $26 for a 2 year old to have a banana was a little too much. We also used the pool which was nothing like the photo but more like a backyard pool. Unfortunately, we had an unpleasant experience as tattooed guests, and initially not allowed entrance ( it felt a little discriminatory as we were clearly not Japanese and not part of any gang). After some discussion we got to use the pool if covered with a long sleeved shirt.
10.0
The staff were all kind and nice. I asked them to do me a favour before my arrival and they had no hesitation to accept it. Truly appreciated.
10.0
Everything!!!! The hotel is amazing! Accommodation, amenities in the room, staff,food...
9.0
Very comfortable. Nice welcome drink.
Area around hotel had fewer food options.
9.0
The New Otani Hotel in nicely located, next to Osaka Castle, away from the hectic of Osaka city and good connections within a hand’s reach. The rooms are very comfortable and for breakfast their is ample choice for everyone, either in a continental breakfast or Japanese breakfast.
Nothing
9.0
Great location, helpful staff, great breakfast.
No complaints here.
10.0
good location
none
8.0
The staff at the hotel are exceptionally welcoming from the moment you arrive. The location is great and the view from the room is beautiful. The hotel lobby is very impressive.
The bathrooms require upgrading. This was the only hotel throughout my visit to Japan that offered minimal bathroom supplies.
9.0
Staff were amazing, very attentive and smiling from the moment you walk in the front door to the moment you leave.
Great location, close to metro, Osaka castle and a short metro ride to other attractions.
Breakfast was good
We stayed for 3 nights and opposite the hotel on the other side of the canal is a small entertainment centre. On 2 of the nights there were concerts happening and the spotlights on the outside of the venue were on until late and it did a little ruin the night view from our room especially of Osaka castle.
8.0
Location
Breakfast not as good as New Otani Tokyo.
TV. Only one English Channel.
9.0
View from the room to the very close castle
10.0
Spacious hotel room, bigger than usual Japan hotel rooms. Complimentary welcome drinks and excellent check in service. Luggage was send to hotel before our arrival and they are send up to our room before we even check in our rooms.
nothing
9.0
We had a short stay but it was memorable. Staff were fantastic. We wish we had more nights.
10.0
The friendly staff greeting
The cleanliness of my room
The room view
9.0
The hotel is very comfortable and offers plenty of facilities. It is a short walk to public transport.
It is a very comfortable hotel there is nothing to dislike.
9.0
The room is spacious and clean with a view of the park and at the far corner Osaka castle is also visible. There is a train station with-in 5 mins but we usually take taxi going around.
The bedding is not too comfortable in my opinion.
10.0
Gorgeous Hotel. Old World elegance, exceeded all our expectations
8.0
very good service and good location if you like Osaka castle
a bit pricy
FAQs
How much does this hotel cost compared to others in Osaka?
The average price for a rental in Osaka is $100 per night. This rental is $4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel New Otani Osaka. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel New Otani Osaka pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel New Otani Osaka?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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