Sheraton Puerto Rico Resort & Casino
4.3
Excellent(607 Reviews)Hotel in San Juan
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
Sheraton Puerto Rico Resort & Casino offers a fitness centre and dining options on site as well as guest rooms with free WiFi. The hotel is 3.7 km from Historic Old San Juan.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of San Juan
Available Rooms
Traditional Room, 1 King
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Traditional Room, 2 Double Beds
2 Double • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Bay View Room, 1 King, Balcony
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, 1 King
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room, 2 Double Beds
2 Double • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(607 Reviews)100% verified reviews
4.3
Ubicación
2 días sin hacer la limpieza del cuarto a pesar de haber insistido en que la realizarán
4.3
Been here before; location, activity and availability.
Nothing bad to say to be sincere and that’s good 😁
4.3
Si
El olor a humedad de las alfombras
4.3
Es un hotel muy bonito, situado en un lugar perfecto para actividades de trabajo y disfrute. Dentro del Distrito de Convenciones.
4.3
la piscina
4.3
La habitación
UNO U OTRO EMPLEADO
4.3
Location. That is is.
Lack of customer service, price, and lack of breakfast.
4.3
La variedad gastronómica y su ubicación.
Todo cumplió las expectativas.
4.3
Everything about this location was excellent. When I return to Puerto Rico, I will stay there again.
Everything was amazing. Would not change a thing
4.3
el Capuchino Americano me gusto mucho. pero mejoraria el desayuno no me gusto para nada
el desayuno muy malo,
4.3
Location
N/A
4.3
The hotel was very clean and staff really nice
Nothing
4.3
They were very accommodating and everyone was so nice!
That I had to leave.
4.3
Location, Atmosphere
Pool bar hours
4.3
This was my first time in the SJ Sheraton.. and it was really excellent.. the employees were awesome!! Very nice and helpful
Nothing, it was excellent
4.3
I like location and facilities.
It is too expensive for local visitors.
4.3
Location is crowded
Overpriced for room and services.... the worst, the lack of drinking water and even soap and cream
4.3
Ubicación
4.3
la ubicación cerca de toda la parte turística.
la falta de arreglo en las habitaciones, me hicieron la habitación el día que me regresaba.
4.3
Ubicación excelente
me hicieron limpieza de habitación el día que ya me iba.
4.3
Good location, great room service and nice amenities
No microwave in room and no where to wash clothes.
4.3
The property was clean. I liked that there were events taking place. I loved that the staff was super polite. I liked that the hotel was in a great location and there was a complimentary shuttle to old San Juan and a near by beach.
I didn’t like that the rooms didn’t have microwaves but was glad there was a shared one on the 4th floor. A bit inconvenient as we stayed on the 8th floor but not too bad. One other minor complaint is that the sink in the bathroom did not drain well.
4.3
Bene per posizione e come organizzato, in linea per uno Sheraton.
Rumoroso, troppo! L'area piscina al 4° piano é eccessivamente rumorosa dalle ore 10 alle ore 21, sembra più una discoteca a cielo aperto.
4.3
The vibe and location is great. Staff were professional and accommodating. I also enjoyed the cafe on the lobby floor, the passion fruit lemonade, delicious.
There wasn't anything I didn't like it was a great stay
4.3
Propre et efficace
La localisation est pas terrible, le parking est cher
Le rapport qualité/prix n’était pas la
4.3
The hotel is nice. Rooms are a decent size and clean. The shuttle was very convenient. Really liked the pool area.
The price point is rather high for the amenities. If you are not using the casino, there is really nothing there to justify the price of $400+ per night.
4.3
Close to restaurants. Had a pool
No microwave in the room
4.3
Great location to restaurants, beach, various attractions. Shuttle available
4.3
Excellent centrally located
The lack of restaurants at night if you don’t like sushi you are totally stuffed
4.3
Clean, comfortable bed, nice pool area
Poor soundproofing, understaffed and the staff they have aren’t always great (some are); it’s really for people who want to only do casino, not really well connected to San Juan sites and sounds
4.3
Muy abundante podrían dosificar las porciones para que sea mas atractivo para todos y así se hace mas asequible el precio. Variar el menú del desayuno.
En el momento del check-in se enredaron con la cuenta y me hicieron cobros adicionales que no estaban en la tarifa de la habitación. Seria bueno que desde la reserva directamente o a través de las plataformas se aclare el valor de la tarifa mas los extras. Así el huésped va preparado y no se sorprende negativamente.
4.3
Nothing
Desk staff are challenging, bar staff are good. The hotel is dated and needs refurbished badly
4.3
Pagamos mas de $400.00 dolares por nuestra estadia de una noche y desde que llegamos la atencion fue mala, el personal del check inn poco atentos, antipaticos, no sonreian, con pocas ganas de ayudar. No nos incluyeron desayuno, lo que me parece un robo contra todo lo que pagamos, nos dijeron que hasta las 4pm no nos podian dar la habitacion que esperasemos por alli y no habia ni donde sentarse, el joven del check inn se fue y nunca nos llamo, al final me me levante, fui donde la otra joven y esta me atendio de mala gana, ya estaba la habitacion pero no nos llamaron, por culpa de este personal apenas me dio tiempo de prepararme para ir al compromiso que tenia esa noche, jamas vuelvo a este hotel, demasiado caro y no te ofrecen ni una sonrisa, tuvimos que pagar 20 dolares de estacionamiento, el check out era a las 11am y nos fuimos a las 8am del disgusto tan grande que teniamos...jamas volvere a este hotel.
Es demasiado dinero por una noche y no ofrecen desayuno, el personal es antipatico y poco amable, desconozco si esto es solo con los puertorriquenos, cuando estabamos en el cuarto una persona de limpieza abrio nuestra puerta y ni siquiera se disculpo, he estado en hoteles mas economicos y te tratan mejor, te dan desayuno, no te dejan horas esperando por tu habitacion, el peor hotel en el que he estado. Horrible experiencia!
4.3
The pool area
The rooms are real basic for the cost. Dirty carpet, slow on checking in & under staffed
4.3
Location was good and the majority of staff were excellent
They farmed the concierge service out and one of there staff was miserable
4.3
Beautiful location nice food choices close to old San Juan
The floor to 8th once stepping off elevator smelled of wet sewer. Smelled like water was leaking dampness. Housekeeping was a problem daily.
4.3
There is no free breakfast. Breakfast
Buffet was 34.99 which is pretty steep.
Bathrooms are older.
4.3
Actividades en la piscina y las clases de salsa.
N/A
4.3
Lovely staff. Very clean.
Ridiculous price for average breakfast $34 per person
4.3
It was bad food was cold & my wife’s food was 20 min late so manger gave breakfast for free
Price was very expensive
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $297 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Puerto Rico Resort & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Puerto Rico Resort & Casino. Enjoy the water!
Is Sheraton Puerto Rico Resort & Casino pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Puerto Rico Resort & Casino?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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