Mercure Haydock Hotel

Restaurant/places to eat, Dining area, On site

3.6

Good(2,104 Reviews)

Hotel in St Helens

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 4-star luxury hotel and spa is set in a Georgian mansion style building surrounded by attractive landscaped gardens. Liverpool and Manchester are both 30 minutes’ drive away.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of St Helens

Nearby attractions

Available Rooms

2 Single • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Haydock Hotel

$$$$

3.6

Good(2,104 Reviews)

Hotel in St Helens

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 4-star luxury hotel and spa is set in a Georgian mansion style building surrounded by attractive landscaped gardens. Liverpool and Manchester are both 30 minutes’ drive away.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of St Helens

Nearby attractions

Available Rooms

2 Single • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(2,104 Reviews)

100% verified reviews

3.6

Jul 2024

Great place for a good night sleep.

Location was handy , just off the motorway. The breakfast was pretty good and plenty of it ,pity about the plate size.

The menu could have been better . Ther wasn't much of a choice in my eyes for evening meals, also felt it was a bit pricey for what you got. More time could be spent on maintenance . There was condensation on the windows in the morning, signs of mould on the stairway ceiling. Three identical rooms booked but 3 different things in the room. One room had a fridge and a sofa, another room had a sofa and the third didn't have either. Confused to say yhe least same price but different things in each.

3.6

May 2024

Poor as above

I've called the hotel 3 times since staying asking for property I left in the room & how could I complain. No one has called me back, I'm worried my property will go missing! We only stayed the one night out of two because of the poor cleanliness of the room, the noise from people up & down the corridor all night & how dated it was considering the write up of it. We booked because it had a swimming pool but we both never used it based on the dirty room, no doubt the pool would have been just as poor. So lots to complain. Very expensive & not value for money in the slightest. I'd like to know how you go about complaining, getting my property back I accidentally left and getting at least a partial if not full refund based on all of this. As I say we didn't even stay the second night. It ruined our wedding anniversary weekend away.

As above

3.6

May 2024

Was ok for what I needed

Room is in desperate need of a make over Towel rail full of rust and leaking. bath was damaged and bodged up

Nice building

3.6

May 2024

A lovely place overall, staff very friendly but some rooms really shouldn't be sold until refurbed.

The staff were very helpful, and kind and attentive - particularly the lady with blonde hair who checked me in on Friday evening on 3rd May - and the staff at breakfast on Sat and Sun morning were so helpful and provided such good service.

The first room they put me in was very unpleasant - the second floor was stuffy and hot and the windows steamy, the room window wouldn't open and was also covered with mold/ dirt around the edges, the carpet wasn't clean and the curtains were stained - I asked to change the room ( the next one was similar but the window opened next to the M6 ) and there didn't seem to be aircon so I asked to change room again - the lady was very nice and finally 3rd time lucky, the room was downstairs and it was lovely, clean and had heating/ aircon / new windows (not moldy) and quiet area.

3.6

May 2024

Ok 👍 except above as we regularly stay with you may think again shame love the hotel

We stay here often and love location and normally facilities..love the hotel

To be brutally honest found one member staff not that helpful felt she was not bothered we tried to smile at her but nothing . Also I’m allergic to dog hair and was mortified to see dogs in rooms and we were 2 doors away counted 5 dogs with different peale not nice ..wanted to tell staff but felt they would have been REALLY!!! So was awkward we had room 142 it was really nice but noisy next door etc .

3.6

Apr 2024

Cancelled the booking while we had already made our way up. Poor service.

Nothing

Cancelled the booking while we had already made our way up. Poor service.

3.6

Mar 2024

Relaxing, would stay again

Lovely bar area, nice breakfast , nice atmosphere , lovely room

N/a

3.6

Feb 2024

Very poor service, very low standard of food.

Very poor hotel. Chosen for location, which was good. Hotel breakfast was appalling, facilities were very poor, staff uninterested.

Food was of a very low standard- both lunch and breakfast. Exceptionally expensive too for a very poor service.

3.6

Feb 2024

Lovely Valentines Stay at the Mecure Hotel in Haydock , St Helens

We got a free upgrade to a suite, which was amazing. Thank you 😀

There is nothing to report

3.6

Jan 2024

The room and lack of maintenance and heating let you down

Staff, dinner, breakfast all above good

Bathroom, mould round the bath. Bath itself badly chipped. Room, cold and heating not working, this was on one of the coldest nights if the year. Room number, 232 Complained as we were leaving and Told we would be contacted we are still waiting.

3.6

Jan 2024

Average stay wity facilities in need of updating

The location is good and the rooms are reasonably comfortable.

One staff member on reception. A younger girl, probably the rudest and most obnoxious person I have ever met.

3.6

Aug 2023

Very good

The room was spacious and comfortable. The staff were very accommodating and use of leisure facilities was a great bonus. We had a dog friendly room with a cute doggy welcome pack on arrival. I ended up booking an extra day.

My only complaint would be the heat in the room as no air conditioning and the towel rail stays on permanently. Although the staff supplied a fan on request.

3.6

Aug 2023

Very comfortable and pleasant.

Breakfast was good.

3.6

Aug 2023

Dont book a suite expecting to have an awesome night in a suite

The location was very close to the Haydock and was very pretty

Paying for the best room there and then the air-conditioning not working or the extra facilities that i paid for either. The fact that literally noone could assist us

3.6

Aug 2023

Very good

Front of house staff were excellent. The location if attending Haydock Racecourse is perfect. Rooms were clean.

The very poor service provided by the young staff at the bar and at breakfast.

3.6

Aug 2023

Weekend break

Staff where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family .

3.6

Jul 2023

Excellent in every way

Everything! And the staff were amazing!

N/A

3.6

Jul 2023

Property was lovely but need work doing on it

Leak in room had to move room during the night. Loo didn’t flush well water pressure was poor. Had to walk for ever to get to room.

3.6

Jul 2023

Lovely place to stay for our day at the races

the hotel is beautiful staff are really helpful and pleasant

a member of staff in the restaraunt put his hand in the bread and loaded the breakfast it really is a bad way to load the empty box the day before the young lady did it the right way I would have though a lesson had been learned with covid

3.6

Jul 2023

The stay was made by Michelle the receptionist who showed compassion and excellent customer service

Range of seating eating areas

3.6

Jul 2023

Possibly the best hotel I have stayed in so far! Loved their Guest of the Day offering, not had this anywhere else. Staf

I was chosen as Guest of the Day! Was given a room upgrade which was gorgeous and huge, given a discount for dinner and a free breakfast

If I hadn’t of been chosen for Guest of the Day, I would have had to pay for parking in the hotel’s own car park for the evening. I am unsure as to when hotels started to charge for parking onsite but it is not acceptable. Guests pay enough to stay at the hotel as it is, what with food and use of any facilities they have

3.6

May 2023

Disappointing

Good sized rooms, comfortable bed

T.V. in lounge did not work. Curtains in lounge had come off track. No instructions for heating/air conditioning

3.6

May 2023

Superb

Pool. Outdoor area

Food was only ok and quite expensive

3.6

May 2023

Exceptional

The hotel and staff were amazing, very friendly and nothing was a trouble, excellent service through out our stay, our suit was amazing spacious and clean, I'd highly recommend also had a little decking area wich was perfect to sit out and enjoy also while relaxing. I carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and Brought into our lounging area. Was perfect from start to finish, beating seating areas in side and out also. Couldn't fault the hotel, the staff every one was helpful and very welcoming. Should be a 5 star hotel.. exceptional quality.

Wasn't anything I didn't like about the hotel was all perfect 👌 only down fall was jacuzzi bath didn't work, or the TV in the bathroom, but apart from that it was just amazing.

3.6

May 2023

Lovely hotel to stay at

Large room, very clean and tidy, very helpful staff and breakfast was lovely.

3.6

May 2023

very relaxing stay

lovely hotel staff very pleasant have stayed in the past and will definitely stay again

all good

3.6

May 2023

Staff made our stay excellent

Staff was very helpful, my partner needed scissors for her dress fewhours before check in, was sorted instantly, we needed ice for our own wine,sorted with no fuss, I needed my racing tickets printed, sorted no fuss, staff were excellent!

Breakfast could have been a bit better, I did not like been given a child's plate to eat of, insinuating that if I was given a bigger plate I'd eat too much, well that's how it felt. 😋, hash browns were bad ,

3.6

Apr 2023

Superb

Helpful staff very friendly

3.6

Apr 2023

Disappointing

Room was dirty and it smells of damp

3.6

Mar 2023

Disappointing

Bed very comfortable, liked the separate rooms, nicely laid out. Staff were very friendly and pleasant.

Room was booked from 1300, however was not available until 1600. Was only offered a free coffee while we waited and not charged the £20 fee for early book in. Swimming pool was cloudy, couldnt see hand in front of face underwater. The TV in room didn't work, and though restaurant was quiet, we had a wait for food and again for bill. Wasn't as relaxing as hoped...

FAQs

How much does this hotel cost compared to others in St Helens?

The average price for a rental in St Helens is $139 per night. This rental is $56 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Haydock Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Haydock Hotel. Enjoy the water!

Is Mercure Haydock Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mercure Haydock Hotel?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

Explore similar vacation rentals in St Helens

Explore all rentals in St Helens

4.0

Good(2,225 Reviews)

Mercure St Helens

Hotel

in Saint Helens

4star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

When traveling to St Helens, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $142 per night.

$$$$

Mercure Haydock Hotel

Hotel in St Helens

Reasons to book

About this hotel

Amenities

Map of St Helens

Nearby attractions

Available Rooms

Mercure Haydock Hotel

Hotel in St Helens

Reasons to book

About this hotel

Amenities

Map of St Helens

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in St Helens?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Haydock Hotel pet friendly?

What amenities are available at Mercure Haydock Hotel?

Explore similar vacation rentals in St Helens

St Helens travel inspiration

Related vacation destinations