Gamma Ciudad Juarez
Hotel in Ciudad Juarez
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Free Wi-Fi, a gym and an outdoor pool set in beautiful gardens are offered at this elegant hotel. The air-conditioned rooms include LCD cable TV. Chamizal Park is a 15-minute walk away.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Ciudad Juarez
Available Rooms
Deluxe Double Room
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.5
The location as in proximity to the port of entry to El Paso. In addition, it’s across the street from a shopping plaza with supermarket and pharmacy and 2 extra restaurant options other than the one in the hotel.
I also really like the architecture of the hotel with an open air atrium and the pool, hot tub also in the middle with ample outdoor furniture and the small gym that did the trick during my stay. I also liked how all the hotel room wrapped around the open air with the balconies. The restaurant was nice and reasonably priced.
I didn’t like the staff that was at the reception when we arrived. They young guys were very dry and never even shared a smile. The card keys were always deactivated and had to keep going back and forth to the front desk which was super inconvenient at times. The shower in the room I got, had the plumbing backwards… in other words, I had to turn on the ‘cold’ knob for hot water and the ‘hot’ for cold. It was terrible the first time because I thought I would never have hot water while I was in the shower at 11pm and tired… how was I supposed to know it was switched! Then in the process, I found out all the phone buttons for the hotel room phone do not work. I had to use my own phone to call reception. After contacting them they finally informed me how to use the working buttons on the phone.
The shuttle buses to and from the athletic stadium was a hassle and did not appreciate having to worry about arriving on time when it was said we were guaranteed shuttle rides. I learned that other guests could have priority. Then they also made it an issue to get a ride to the ciudad Juárez airport, even though it was promised as part of my stay.
The room furniture and comforter had stains and the bathroom was missing some finishing touches to the Reno work that was done.
5.0
Great location, nice facilities, over all great experience.
The food at the breakfast buffet was lacking a bit of taste.
2.5
front desk staff on the night shift unrespectable
1.5
The AC is Wonderful works really when outside was 112 F
The bathroom is to small, don't have exhaust system, and the open space in the bathroom is really limited.
5.0
Very confortable and amazing staff!
No comment
0.5
Cold freezing showers
Cold freezing showers
2.5
Bad customer service by the employees
4.0
location
lack of customer service by front desk
5.0
The upgrades, and how nice it looks. The staff was really professional and courteous.
Wifi was kinda of an issue.
0.5
customer service was professional and respectful.
I book two rooms for my family of 6 toddler included. In one of my rooms, the toilet didn't work and the shower water was clogged. they move me rooms. In the room that I was moved into the door didn't close and the wall outside the bathroom had a lot of moisture in it. Also when my kids turn the tv on there was a channel for adults of you know what I mean. The floors from both were dirty, especially the bathroom. there was hair from someone else. Overall pictures from the interest are not what you expected once you arrived. outside it's nice but I'm not staying outside!!!
construction was lazy, but I would understand if the rooms were clean either housekeeping is lazy or they just make the beds because the floors are dirty with hair, not broom or mop correctly, and the shower is dirty. I had stayed in many hotels in cd Juarez and the united states while traveling and by far this is the worst one I had stayed in!!!
4.0
sofisticado, clean, modern decor
it had a smell
2.5
The personnel on lobby was great, location was ok.
Maintenance people with loud music at 7:00 am and everything can be heard in side of the room, people working scraping concrete, the room smell old, that’s not a hotel it seems more like a Motel, 1 night stand and that’s it, I stay there because of the reviews was good but is not even close about what they said, I wouldn’t recommend that place at all, specially with the high price, is so similar at any Motel at that city, they need to improve f oh r a lot.
5.0
We were only there to sleep before heading further into mexico for a funeral. Room was clean and beds were comfortable. The staff was nice and had no issues. Parking had a guard that had to open the gate for us so that we could park. We arrived at almost 1 am and they had no problem accommodating the time.
Beds were not standard double that we see in the US they ran a tad bit smaller but me and my husband fit so it wasn't horrible.
FAQs
How much does this hotel cost compared to others in Ciudad Juarez?
The average price for a rental in Ciudad Juarez is $157 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gamma Ciudad Juarez. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gamma Ciudad Juarez. Enjoy the water!
Is Gamma Ciudad Juarez pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gamma Ciudad Juarez?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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