ITC Grand Chola, a Luxury Collection Hotel, Chennai
Hotel in Chennai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Situated along Mount Road in Chennai, ITC Grand Chola is 8 km from the Chennai International Airport. It features 10 dining options and an outdoor swimming pool and a fitness centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chennai
Available Rooms
Towers, Larger Guest room, 1 King or 2 Twin/Single Beds
1 King • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
ITC One, Larger Guest room, 1 King or 2 Twin/Single Bed(s)
2 Single or 1 King • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment with City View - South Wing
2 Single • 1 Queen • 979 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Executive Club, Guest room, 1 Queen or 2 Twin/Single Bed(s)
2 Single or 1 Queen • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Bedroom Apartment, 1 Queen, City view, South Wing
1 Queen • 796 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Tasty
10.0 / 10.0
The room, choice of food, concierge service and overall personal attention
Nothing
8.0 / 10.0
The infra and the grandness
The staff...not good enough! Especially bouncers. They cant be trying to converse with guests - they need training.
10.0 / 10.0
Excellent property
9.0 / 10.0
I liked the cleanliness and general service. Breakfast was also very good. The room itself was very nice and had all the facilities expected of a service apartment. The spa was good too. The hotel itself was so big and grand. Loved the guards. Monica was very helpful to arrange for transport to the airport on time and change to a bigger vehicle last minute.
The location on the Guindy main road was not at an intersection so depending on the direction you wanted to go it could be a hassle when combined with traffic. The serviced apartment facilities seemed unused and not perfectly maintained (basically, I've seen better)
8.0 / 10.0
Grand
Noisy lobby
9.0 / 10.0
breakfast spread was excellent, dinner restaurant options were available in the hotel and were nice; the room was quite spacious.
housekeeping - bathroom toilet amenities were not replenished every day
10.0 / 10.0
Breakfast spread was extremely good
10.0 / 10.0
Break fast was good. Multiple options. Service was excellent
My overall experience was good
10.0 / 10.0
Ambience, facilities and comfort
Bread and roti varieties provided in in-room service
6.0 / 10.0
The hotel is satisfactory, considering the amount we paid.
People
10.0 / 10.0
Nonthing to dislike 😍
10.0 / 10.0
Overall service and the Indian hospitality, at its best.
8.0 / 10.0
Facilities
Restaurant Staff attitudes
10.0 / 10.0
FOOD 10/10
Facilities/Amenities 10/10
Staff Service 10/10
Room 10/10
NOTHING
9.0 / 10.0
Breakfast catered for all needs. Excellent
8.0 / 10.0
location and luxury
can’t think of any
1.0 / 10.0
Honestly nothing
The room was very small and not cleaned properly. The in room dining was never accessible!
10.0 / 10.0
everything was great
Nothing
8.0 / 10.0
Love the ambience and the breakfast buffet, so nice, I spoke with a staff called Ram he was so wonderful he said he was from pondicherry. I told him I am coming after so many years to India and asked for an omelet and he did the exact way I mentioned, very nice person. Please covey my appreciation to Ram
I ordered coffee satchet form in room service and it took almost an hour to get the coffee sachet to my room. I almost rang in room service 3 times. Spoke with a guy called sampath he advised 2 times that it will be soon but unfortunately it wasn't. It took almost an hour to bring the coffee sachet just the coffee sachet. For such a big hotel this is really a very bad experience.
5.0 / 10.0
It was a beautiful hotel. I did use the gym which was quite nice
The staffs were unfriendly. I did tell one of the counter ladies some of the issues I encountered. However, to my surprise, she told me I could go ahead and complain.
When I checked into my room, I noticed that the AC fan was not blowing. So I called the reception to arrange for the technician to come. The technician came quick which was good. However, the repair took almost an hour.
The were some other issue with the hotel room including stagnant water in the toilet and bathrooms. The soundproofing was not properly done also. I could here people walking past my room with my door closed.
FAQs
How much does this hotel cost compared to others in Chennai?
The average price for a rental in Chennai is $62 per night. This rental is $27 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ITC Grand Chola, a Luxury Collection Hotel, Chennai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at ITC Grand Chola, a Luxury Collection Hotel, Chennai. Enjoy the water!
Is ITC Grand Chola, a Luxury Collection Hotel, Chennai pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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