Andaz Xintiandi, Shanghai, By Hyatt

Restaurant/places to eat, Food and drinks, Breakfast, Buffet breakfast

8.1 / 10.0

Excellent(189 Reviews)

Hotel in Shanghai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Andaz Xintiandi, Shanghai, By Hyatt is a luxurious boutique hotel located in the heart of Xintiandi Area, a 1-minute walk from Middle Huaihai Road. A unique, futuristic design sets this hotel apart from the rest.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Shanghai

Nearby attractions

Shanghai Natural History Museum.

1.9 mi

Available Rooms

King Room with View

1 King • 441 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Attic Suite

1 King • 882 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 936 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Andaz Suite

1 King • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Corner King Room

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Andaz Xintiandi, Shanghai, By Hyatt

$$$$

8.1 / 10.0

Excellent(189 Reviews)

Hotel in Shanghai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Shanghai

Nearby attractions

Shanghai Natural History Museum.

1.9 mi

Available Rooms

King Room with View

1 King • 441 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Attic Suite

1 King • 882 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 936 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Andaz Suite

1 King • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Corner King Room

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Excellent(189 Reviews)

100% verified reviews

9.0 / 10.0

Dec 2024

Wish it was longer.

Location great, room good, service super (mostly). I also wanted to compliment John, concierge area. He was tremendously helpful to help me track down a delivery, really spent time on it. Lynn was so nice and kind to give me an upgrade!

No lounge access, except for lobby. And “happy hour” selection was poor and limited, repetitive.

10.0 / 10.0

Jul 2024

La gentillesse et la servitude envers nous 💯

Toutes les personnes que nous avons rencontré, était très serviable et gentil du réceptionniste au personnel d’entretien. Nous avons senti que notre satisfaction était importante pour eux! Je recommande vivement cet hôtel aux futurs voyageurs à Shanghai.

J’ai absolument tout aimé dans cet hôtel!

10.0 / 10.0

Jul 2024

Artful, soulful hotel in the heart of a Xintiandi

Boutique hotel vibe, with an impressive display of contemporary art. The chengyu inspired exhibition present all over the hotel intriguing and esthetic. Along the art itself, even some windows and a table carried engraved chengyu. Very good location in Xintiandi cool neighborhood. Check in, check out and all interactions with the reception staff efficient and warm. It was a truly nice experience for our family of 4.

8.0 / 10.0

Mar 2024

I will be back to stay again in this Hotel .

The location is great. The hotel is very comfortable, and staff is very friendly & helpful.

I have used my Amex card to pay when I checked-in, I have still not received my refund for the deposit that has been taken from my credit card.

9.0 / 10.0

Dec 2023

Great location and happy hour!

Love the location and happy hour!

10.0 / 10.0

Jul 2023

Great location. Walk everywhere

It’s location and 24hr coffee machine

There aren’t any charging points near the bed.

8.0 / 10.0

Jul 2023

satisfied but some room for improvement of service

clean, comfort, quiet

refrigerator door blocked by doorstops, not cool enough room service final order is only 11pm, hope you can run some 24 hours bar closed too early, need at least by 1am

8.0 / 10.0

Jul 2023

Very good

variety and testy breakfast

3.0 / 10.0

Jul 2023

Needs a renovation ASAP

The staff seemed to be nice, the breakfast was also great, we did not expect that at all.

This hotel is really outdated, we could not wait for us to move out. It is humid, the rooms smell like mould. We requested the room change and it was accepted, but this did not help. The furniture is old, only 2 working sockets in the room. The bathroom facilities were in a tragic shape. At one point the shower head broke into 2 pieces while taking a shower, it was also dirty. Got replaced the same day, but it does not save the fact how worn this hotel is. Never again, avoid at any means.

1.0 / 10.0

Jun 2023

Bad

It’s a terrible stay experience.

Facilities: Unfortunately, the hotel's facilities were outdated, with walls showing signs of discoloration and a shower area lacking a separate door. Despite their promise of upgrading to a landmark room, I was allocated one that did not meet my expectations. Furthermore, the room had an unpleasant odor, which was disappointing. Service: Regrettably, I encountered significant issues with the service throughout my stay, from check-in to the subsequent inquiries made during check-out. Despite checking out yesterday, I have not received a refund of my deposit. When I sought assistance from the front desk, their response lacked the desired level of professionalism, and their dismissive reply was, 'It may take 1-3 business days.' Moreover, I was disheartened to discover that the promised departure gift was not provided as stated. Considering the overall experience, I cannot confidently recommend this hotel for future stays. I would appreciate a prompt resolution to the pending refund matter （as of the time of my review) , as it has negatively impacted my perception of the hotel's service standards. Thank you for your attention to this matter.

10.0 / 10.0

May 2023

Exceptional

the technology and the service

the lobby smell so bad

9.0 / 10.0

May 2023

it's a pleasure experience to stay

the breakfast could be better.

for its price this hotel is top choice for me.

9.0 / 10.0

Apr 2023

chinese friendship

after three years back everybody was happy , friendly

9.0 / 10.0

Mar 2023

perfect

Love Andaz Xintiendi, always my first choice visiting Shanghai. Great service, super friendly staffs and really helpful especially "Ken" concierge dept. He's phenomenal in term of solving problem.

6.0 / 10.0

Nov 2022

Disappointed

Great location!

Too many broken facilities in the room.... Broken cupboard door to refrigerator, Sharp edges of the bed, Wall socket didn't work, Tap in bathroom hang loose, Switches awfully installed (like a 2-star hotel).. Breakfast - nothing but coffee served reasonably hot, Bread old and dry, Chinese buffé - old food and cold!

7.0 / 10.0

Nov 2022

only reason I stay there is location and Breakfast

Breakfast is the strong point of the Hotel

The rooms are old no Bed side usb, controlling the lights is a real experience.

6.0 / 10.0

Oct 2022

Too many issues in a room that had probably not been used for a while

The Andaz hotel is a beautiful hotel, located next to Xintiandi and other important shopping places in downtown Puxi. The breakfast is fantastic with a wide range of food available.

There is an enormous construction site right next to the hotel which not only ruins the view but also make a fair amount of noise, especially if you cannot sleep with the provided earplugs. My room had a few technical issues which I discovered too late to ask a change of room: no cold water from the bathtub tap so water was more than 40°C only, strong smell of damp, broken ceiling lamp which flashed all night. When issues were reported to reception, no apologies nor form of compensations were offered. I barely slept and I am not sure I would go back here for another staycation.

10.0 / 10.0

Feb 2022

worth the money

room was deep cleaned, staff was very nice and helpful during my entire stay. I would definitely book this property again when have chance.

none.

8.0 / 10.0

Feb 2022

Staff great food good rooms need to be refurbish

good quality of food everything seem fresh and was served hot

rooms are getting a little beat up and need more bed outlets. Light controls did not work

9.0 / 10.0

Jan 2022

Superb

the location was great. easy access to many places and restaurant.

the equipment was little out dated. the staff could be more welcomed

8.0 / 10.0

Dec 2021

overall good

Service was good as well as the Breakfast

I have stayed there several times over the last couple of years and it is time to re-model

5.0 / 10.0

Jul 2021

Great location but very overpriced

Great location. Free coffee at front desk.

Very overpriced for the quality of hotel. Couldn’t use the swimming pool. The bed was extremely soft, and the light and power switches in the room were unnecessarily complicated. Charged a very high and unexpected deposit on check-in which was not returned until more than 2 days after check-out. There are plenty of equivalent but much cheaper places in Shanghai.

FAQs

How much does this hotel cost compared to others in Shanghai?

The average price for a rental in Shanghai is $61 per night. This rental is $85 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Andaz Xintiandi, Shanghai, By Hyatt. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Andaz Xintiandi, Shanghai, By Hyatt. Enjoy the water!

Is Andaz Xintiandi, Shanghai, By Hyatt pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Andaz Xintiandi, Shanghai, By Hyatt?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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9.2 / 10.0

Outstanding(49 Ratings)

Bulgari Hotel Shanghai

Hotel

in Shanghai

5star

1 king bed

Garden · Pool · Kitchen or Kitchenette

This Hotel in Shanghai, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!

$$$$

Andaz Xintiandi, Shanghai, By Hyatt

Hotel in Shanghai

Reasons to book

About this hotel

Amenities

Map of Shanghai

Nearby attractions

Available Rooms

King Room with View

Attic Suite

Deluxe King Room

Andaz Suite

Corner King Room

Andaz Xintiandi, Shanghai, By Hyatt

Hotel in Shanghai

Reasons to book

About this hotel

Amenities

Map of Shanghai

Nearby attractions

Available Rooms

King Room with View

Attic Suite

Deluxe King Room

Andaz Suite

Corner King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Shanghai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Andaz Xintiandi, Shanghai, By Hyatt pet friendly?

What amenities are available at Andaz Xintiandi, Shanghai, By Hyatt?

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